Public Register of Complaints

Search form

>No/ Date	Category of the complaint/signal sender	Category of the defendant/person, against whom the file has been opened	Type of of the defendant/person, against whom the file has been opened	Affected rights	Complaint type	Complaint status
6574 18/09/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
6503 17/09/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
6502 17/09/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Unemployment	under examination
6499 17/09/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
6498 17/09/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
6496 17/09/2025	individual	Natural or legal persons subject to private law	Physical person	The right to a healthy and favorable environment	Stray animals and domestic dogs	under examination
6487 17/09/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
6481 17/09/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Poor quality of the services delivered	under examination
6478 17/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply		under examination
6477 17/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply		under examination
6476 17/09/2025	individual	No wrongdoer	no information	Social Rights	Housing assistance	under examination
6475 17/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Poor quality of the services delivered	under examination
6473 17/09/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
6471 17/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
6470 17/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply		under examination
6466 17/09/2025	individual	State authorities and their administration	no information	Consumer rights – mail delivery services		under examination
6465 17/09/2025	individual	State authorities and their administration	Independent bodies established by law, outside of the executive power branch, and their administrations	Consumer Rights - Transport		under examination
6464 17/09/2025	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
6462 17/09/2025	individual	Other	Other	Civil and Political Rights	Other	under examination
6461 17/09/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Other	under examination
6460 17/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Poor quality of the services delivered	under examination
6459 17/09/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
6458 16/09/2025	individual	No wrongdoer	no information	Consumer Rights - Heating supply	Unilateral adjustment by companies of consumer accounts	under examination
6455 16/09/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Maternity	under examination
6453 16/09/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Unsolicited inclusion of services	under examination
6452 16/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply		under examination
6451 16/09/2025	individual	No wrongdoer	no information	Consumer Rights - Garbage collection		under examination
6450 16/09/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
6449 16/09/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
6448 16/09/2025	individual	No wrongdoer	no information	Consumer Rights - Bank services		under examination
6447 16/09/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
6446 16/09/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
6443 16/09/2025	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Fast loan companies		under examination
6439 16/09/2025	individual	No wrongdoer	no information	Social Rights	Social Protection	under examination
6438 16/09/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer rights – mail delivery services		under examination
6435 16/09/2025	individual	No wrongdoer	no information	Right to Health Care	Medical Expertise	under examination
6434 16/09/2025	individual	No wrongdoer	no information	Right to Health Care	Medical Expertise	under examination
6431 16/09/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
6430 16/09/2025	individual	No wrongdoer	no information	Social Rights	Social Protection	under examination
6428 16/09/2025	individual	Other	Other	Civil and Political Rights	Other	under examination
6427 16/09/2025	individual	No wrongdoer	no information	Rights of the Child		directed
6425 16/09/2025	individual	No wrongdoer	no information	Access to Justice	Other	under examination
6424 16/09/2025	individual	Other	Other	Civil and Political Rights	Other	under examination
6422 16/09/2025	individual	No wrongdoer	no information	Access to Justice	Right to a fair trial	under examination
6421 16/09/2025	individual	State authorities and their administration	Independent bodies established by law, outside of the executive power branch, and their administrations	Other Human rights	Other	under examination
6420 16/09/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
6418 16/09/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
6412 16/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Unilateral adjustment by companies of consumer accounts	under examination
6411 16/09/2025	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
6410 16/09/2025	individual	No wrongdoer	no information	Right to Health Care	Access to information	under examination
6408 16/09/2025	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
6407 16/09/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
6405 16/09/2025	individual	Other	Other	Requests for Legislative Amendements	indicating the normative act	under examination
6404 16/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply		under examination
6403 16/09/2025	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
6401 16/09/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
6400 16/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply		under examination
6399 16/09/2025	individual	No wrongdoer	no information	Social Rights	Social Protection	under examination
6398 16/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Other	under examination
6397 15/09/2025	individual	Persons entrusted with the provision of public services	no information	Access to Justice	Other	under examination
6396 15/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
6395 15/09/2025	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Fast loan companies	Lack of individual contracts	under examination
6391 15/09/2025	legal entity	No wrongdoer	no information	Consumer Rights - other		under examination
6390 15/09/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
6388 15/09/2025	individual	No wrongdoer	no information	Right to Health Care	Medical Expertise	under examination
6387 15/09/2025	individual	Other	Other	Requests for Legislative Amendements	indicating the normative act	under examination
6383 15/09/2025	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
6382 15/09/2025	individual	No wrongdoer	no information	Right to Health Care	Access to medicines and medical devices and dietary foods	under examination
6381 15/09/2025	individual	Persons entrusted with the provision of public services	no information	Right to good administration and good governance	Legality	under examination
6380 15/09/2025	individual	No wrongdoer	no information	Consumer Rights - Water supply		under examination
6376 15/09/2025	individual	No wrongdoer	no information	Consumer Rights - other		under examination
6375 15/09/2025	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
6373 15/09/2025	individual	No wrongdoer	no information	Consumer Rights – Debt collection companies		under examination
6372 15/09/2025	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
6366 15/09/2025	individual	No wrongdoer	no information	Right to Health Care	Access to information	under examination
6365 15/09/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
6364 15/09/2025	individual	No wrongdoer	no information	Right to Education	High Education	under examination
6363 15/09/2025	individual	State authorities and their administration	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
6362 15/09/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Accrued penalties	under examination
6361 15/09/2025	individual	No wrongdoer	no information	Right to Education	High Education	under examination
6360 15/09/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
6358 15/09/2025	individual	State authorities and their administration	no information	Consumer Rights - Transport		under examination
6357 15/09/2025	individual	No wrongdoer	no information	Consumer Rights - Heating supply		under examination
6355 15/09/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Temporary	under examination
6351 15/09/2025	individual	Natural or legal persons subject to private law	Legal entity	Consumer Rights - other	Other	under examination
6348 15/09/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
6347 15/09/2025	individual	No wrongdoer	no information	Right to Health Care	Access to Helth Care	under examination
6345 15/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply		under examination
6341 15/09/2025	individual	Natural or legal persons subject to private law	Physical person	Right to good administration and good governance		under examination
6340 15/09/2025	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
6335 15/09/2025	individual	No wrongdoer	no information	Social Rights	Social Protection	under examination
6334 15/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply		under examination
6333 15/09/2025	individual	No wrongdoer	no information	Consumer Rights - Bank services		under examination
6332 15/09/2025	individual	No wrongdoer	no information	Consumer Rights - Bank services		under examination
6331 15/09/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	closed
6330 15/09/2025	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Bank services		under examination
6328 15/09/2025	individual	No wrongdoer	no information	Consumer Rights - other		under examination
6327 15/09/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
6326 15/09/2025	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
6325 15/09/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Transport		under examination
6323 15/09/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
6320 15/09/2025	individual	No wrongdoer	no information	Consumer Rights - other	Other	under examination
6315 14/09/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
6313 14/09/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
6312 14/09/2025	individual	No wrongdoer	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
6311 14/09/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
6309 13/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Other	under examination
6307 13/09/2025	individual	No wrongdoer	no information	Right to Health Care	Access to Helth Care	under examination
6305 13/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right of Access to Service	under examination
6304 13/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	under examination
6289 13/09/2025	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Phones and communication supply	Other	under examination
6288 13/09/2025	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	closed
6287 13/09/2025	individual	No wrongdoer	no information	Consumer Rights - Bank services	Other	under examination
6285 12/09/2025	individual	No wrongdoer	no information	Consumer Rights - Bank services	Right of Access to Service	under examination
6284 12/09/2025	individual	Natural or legal persons subject to private law	Legal entity	Consumer Rights - other	Other	under examination
6283 12/09/2025	individual	No wrongdoer	no information	Right to Health Care	Other	under examination
6282 12/09/2025	individual	State authorities and their administration	Independent bodies established by law, outside of the executive power branch, and their administrations	Other Human rights	Other	under examination
6281 12/09/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
6280 12/09/2025	individual	No wrongdoer	no information	Consumer Rights - Bank services		under examination
6278 12/09/2025	individual	No wrongdoer	no information	Consumer Rights - other		under examination
6277 12/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right of Access to Service	under examination
6276 12/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
6275 12/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	under examination
6272 12/09/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Other	under examination
6271 12/09/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Payment for unused services	under examination
6270 12/09/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
6266 12/09/2025	individual	Other	Other	Requests for Legislative Amendements	indicating the normative act	under examination
6265 12/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Other	under examination
6263 12/09/2025	individual	No wrongdoer	no information	Consumer Rights - other		under examination
6262 12/09/2025	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Right of access to employment	under examination
6260 12/09/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
6258 12/09/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
6257 12/09/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
6256 12/09/2025	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - other		under examination
6253 12/09/2025	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - other		under examination
6252 12/09/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
6250 12/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Other	under examination
6248 12/09/2025	individual	State authorities and their administration	Independent bodies established by law, outside of the executive power branch, and their administrations	Other Human rights	Other	under examination
6247 12/09/2025	individual	Lacal authorities and their administration	Region administration	Right to good administration and good governance		under examination
6246 12/09/2025	individual	Other	Other	Requests for Legislative Amendements	Other	under examination
6245 12/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
6242 12/09/2025	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	under examination
6239 11/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	under examination
6238 11/09/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Other	under examination
6237 11/09/2025	individual	No wrongdoer	no information	Consumer Rights - other		closed
6236 11/09/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
6235 11/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	under examination
6234 11/09/2025	individual	Persons entrusted with the provision of public services	no information	Right to good administration and good governance		under examination
6231 11/09/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services	Unilateral adjustment by companies of consumer accounts	under examination
6230 11/09/2025	individual	No wrongdoer	no information	Social Rights	Housing assistance	under examination

Public Register of Complaints

OMBUDSMAN'S RECEPTION-ROOM

PRESS CENTER OF THE OMBUDSMAN

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