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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
9013 10/07/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
9012 10/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment under examination
9011 10/07/2026 legal entity No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
9009 10/07/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
9006 10/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Poor quality of the services delivered under examination
9004 10/07/2026 individual Other Other Right to protection from discrimination and hate speech Discrimination under examination
9003 10/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other under examination
8997 10/07/2026 individual No wrongdoer no information Right to Education School education under examination
8995 10/07/2026 individual No wrongdoer no information Right to good administration and good governance Other under examination
8994 10/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Poor quality of the services delivered under examination
8991 09/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Accrued penalties under examination
8990 09/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Other under examination
8988 09/07/2026 individual Other Other Civil and Political Rights Other under examination
8987 09/07/2026 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
8985 09/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
8984 09/07/2026 individual Няма въведен текст! no information Consumer Rights - Bank services Other under examination
8983 09/07/2026 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Payment for unused services under examination
8982 09/07/2026 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance Other under examination
8981 09/07/2026 individual No wrongdoer no information Consumer Rights - Bank services Other under examination
8980 09/07/2026 individual No wrongdoer no information Consumer Rights - Electricity supply Other under examination
8979 09/07/2026 individual No wrongdoer no information Right of People with Disabilities Civil and Political Rights under examination
8977 09/07/2026 individual State authorities and their administration no information Access to Justice Other under examination
8976 09/07/2026 individual No wrongdoer no information Right of People with Disabilities Civil and Political Rights under examination
8975 09/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Payment for unused services under examination
8974 09/07/2026 individual No wrongdoer no information Social Rights - social security and compensations Temporary under examination
8973 09/07/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
8972 09/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other under examination
8970 09/07/2026 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance Reasonable time for consideration and answer to a problem under examination
8969 09/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
8968 09/07/2026 individual Persons entrusted with the provision of public services no information Right to good administration and good governance Other under examination
8966 09/07/2026 individual No wrongdoer no information Social Rights Social Protection under examination
8965 09/07/2026 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
8964 09/07/2026 individual No wrongdoer no information Right to Education School education under examination
8963 09/07/2026 individual Lacal authorities and their administration Mayor of mayoralty Right to good administration and good governance Other under examination
8961 09/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Reasonable time for consideration and answer to a problem under examination
8960 09/07/2026 individual No wrongdoer no information Consumer Rights - Bank services Payment for unused services under examination
8959 09/07/2026 individual Other Other Right to protection from discrimination and hate speech Discrimination under examination
8958 09/07/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Phones and communication supply Other under examination
8957 09/07/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
8956 09/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Poor quality of the services delivered under examination
8954 09/07/2026 individual Natural or legal persons subject to private law Legal entity Consumer Rights - other Other under examination
8953 09/07/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
8952 08/07/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8950 08/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Bank services Other under examination
8949 08/07/2026 individual No wrongdoer no information Right to Education High Education under examination
8947 08/07/2026 individual No wrongdoer no information Right to good administration and good governance Legality under examination
8946 08/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8943 08/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
8941 08/07/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - other Other under examination
8940 08/07/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance Other under examination
8937 08/07/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
8936 08/07/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
8934 08/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Other under examination
8933 08/07/2026 individual Other Other Right of People with Disabilities Accessibility under examination
8932 08/07/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Garbage collection Other under examination
8929 08/07/2026 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
8927 08/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Poor quality of the services delivered under examination
8926 08/07/2026 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Other under examination
8925 08/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8923 08/07/2026 individual No wrongdoer no information Right to Education School education under examination
8921 08/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8920 08/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Legality under examination
8919 08/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure under examination
8918 08/07/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - other Other under examination
8917 08/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Poor quality of the services delivered under examination
8916 08/07/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
8915 08/07/2026 individual Няма въведен текст! no information Consumer Rights - Fast loan companies Other under examination
8914 08/07/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection Other under examination
8913 08/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
8912 08/07/2026 individual Other Other Request for referral to the Constitutional Court indicating the normative act under examination
8911 08/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Other under examination
8910 08/07/2026 individual Judicial system authorities and their administration Judicial system authority Access to Justice Right to a fair trial under examination
8908 08/07/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Transport Other under examination
8906 08/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8905 08/07/2026 legal entity No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8904 08/07/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection Poor quality of the services delivered under examination
8903 08/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport Other under examination
8902 08/07/2026 individual Persons entrusted with the provision of public services no information Right to good administration and good governance Infrastructure under examination
8900 08/07/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Electricity supply Other under examination
8898 08/07/2026 individual Natural or legal persons subject to private law Physical person Right to good administration and good governance Reasonable time for consideration and answer to a problem under examination
8895 08/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
8894 08/07/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8892 08/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Consumer Rights - Electricity supply Other under examination
8891 08/07/2026 individual State authorities and their administration Central bodies of the government and their administrations Consumer Rights - Transport Other under examination
8890 08/07/2026 legal entity No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8889 08/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Heating supply Other under examination
8887 08/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8886 08/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8884 08/07/2026 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
8883 08/07/2026 individual Natural or legal persons subject to private law Physical person Right to good administration and good governance Reasonable time for consideration and answer to a problem under examination
8882 08/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
8881 08/07/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8880 08/07/2026 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
8879 07/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
8878 07/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other under examination
8877 07/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right of Access to Service under examination
8876 07/07/2026 individual No wrongdoer no information Right to protection from discrimination and hate speech Discrimination under examination
8874 07/07/2026 individual State authorities and their administration Central bodies of the government and their administrations Right of People with Disabilities Healthcare and rehabilitation under examination
8872 07/07/2026 legal entity Lacal authorities and their administration no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
8871 07/07/2026 legal entity No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8870 07/07/2026 legal entity No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8867 07/07/2026 individual No wrongdoer no information Consumer Rights - Electricity supply Other under examination
8866 07/07/2026 individual No wrongdoer no information Right to Education Other under examination
8863 07/07/2026 legal entity No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8860 07/07/2026 individual No wrongdoer no information Social Rights Social Rights - other under examination
8859 07/07/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8858 07/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8857 07/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment under examination
8856 07/07/2026 individual Няма въведен текст! no information Consumer Rights - Fast loan companies Other under examination
8855 07/07/2026 individual No wrongdoer no information Right to good administration and good governance Reasonable time for consideration and answer to a problem under examination
8854 07/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Other closed
8853 07/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
8852 07/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Other under examination
8850 07/07/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8849 07/07/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8848 07/07/2026 individual Lacal authorities and their administration no information Right of People with Disabilities Civil and Political Rights under examination
8846 07/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
8845 07/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Other under examination
8843 07/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8842 07/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits under examination
8840 07/07/2026 individual No wrongdoer no information Right to Education High Education under examination
8839 07/07/2026 individual No wrongdoer no information Consumer Rights - Phones and communication supply Other closed
8838 07/07/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance Infrastructure under examination
8837 07/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Poor quality of the services delivered under examination
8835 07/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8833 07/07/2026 individual Other Other Access to Justice Other under examination
8831 07/07/2026 individual Other Other Right of People with Disabilities Employment and entrepreneurship under examination
8828 07/07/2026 individual State authorities and their administration no information Right to good administration and good governance Reasonable time for consideration and answer to a problem under examination
8825 07/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8824 07/07/2026 individual No wrongdoer no information Right to Education School education under examination
8823 07/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Poor quality of the services delivered under examination
8822 07/07/2026 individual Other Other Access to Justice Other under examination
8820 07/07/2026 individual No wrongdoer no information Right to Health Care Access to information under examination
8819 07/07/2026 individual Lacal authorities and their administration Mayor Right to good administration and good governance Infrastructure under examination
8817 07/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8815 07/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8814 07/07/2026 individual Lacal authorities and their administration Mayor Right to good administration and good governance Infrastructure under examination
8812 07/07/2026 individual Lacal authorities and their administration Mayor Right to good administration and good governance Legality under examination
8811 07/07/2026 individual No wrongdoer no information Right to good administration and good governance Infrastructure under examination
8810 07/07/2026 individual No wrongdoer information insufficient to determine the wrondoer Requests for Legislative Amendements Other under examination
8809 07/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8808 07/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Other under examination
8807 07/07/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance Access to information under examination
8806 07/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8805 07/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8801 06/07/2026 individual Other Other Request for referral to the Constitutional Court indicating the normative act under examination
8798 06/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits under examination
8797 06/07/2026 legal entity No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8795 06/07/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8793 06/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
PRESS CENTER OF THE OMBUDSMAN
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