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  3. Public Register of Complaints

Public Register of Complaints

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>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
9247 16/07/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
9241 16/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
9240 16/07/2026 individual Other Other Right of People with Disabilities Socio-economic protection under examination
9239 16/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
9237 16/07/2026 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
9236 16/07/2026 individual Judicial system authorities and their administration Judicial system authority Request for an interpretative decision indicating the issue in dispute under examination
9227 16/07/2026 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
9224 15/07/2026 individual No wrongdoer no information Right of People with Disabilities Socio-economic protection under examination
9223 15/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
9221 15/07/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
9220 15/07/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
9218 15/07/2026 individual No wrongdoer no information Consumer Rights - Bank services under examination
9217 15/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport under examination
9216 15/07/2026 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
9214 15/07/2026 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
9213 15/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
9212 15/07/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
9211 15/07/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
9210 15/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits under examination
9208 15/07/2026 individual No wrongdoer no information Consumer Rights - Heating supply under examination
9207 15/07/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
9206 15/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
9203 15/07/2026 individual No wrongdoer no information Right to Education School education under examination
9200 15/07/2026 individual Judicial system authorities and their administration Judicial system authority Access to Justice Other under examination
9198 15/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits under examination
9197 15/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9196 15/07/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
9195 15/07/2026 individual Other Other Access to Justice Right to a fair trial under examination
9193 15/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9192 15/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9190 15/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9185 15/07/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
9184 15/07/2026 individual No wrongdoer no information Social Rights - social security and compensations Maternity under examination
9180 14/07/2026 individual Lacal authorities and their administration Municipal administration Requests for Legislative Amendements indicating the normative act under examination
9179 14/07/2026 individual Lacal authorities and their administration no information Consumer Rights - Water supply Right of Access to Service under examination
9175 14/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Garbage collection under examination
9174 14/07/2026 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
9173 14/07/2026 individual Lacal authorities and their administration Region administration Right to good administration and good governance under examination
9172 14/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
9171 14/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
9170 14/07/2026 individual No wrongdoer no information Right to Education High Education under examination
9169 14/07/2026 individual State authorities and their administration Central bodies of the government and their administrations Access to Justice Right to a fair trial under examination
9168 14/07/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
9167 14/07/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
9162 14/07/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Garbage collection under examination
9159 14/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
9158 14/07/2026 individual No wrongdoer no information Right to Education School education under examination
9156 14/07/2026 individual No wrongdoer no information Right of People with Disabilities Housing support under examination
9155 14/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
9152 14/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
9151 14/07/2026 individual No wrongdoer no information Consumer Rights - other under examination
9150 14/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes under examination
9149 14/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
9148 14/07/2026 individual No wrongdoer no information Requests for Legislative Amendements indicating the normative act under examination
9147 14/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
9146 14/07/2026 individual Other Other Right of People with Disabilities Civil and Political Rights under examination
9143 14/07/2026 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance under examination
9142 14/07/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
9141 14/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Quality and timliness of administrtaive services closed
9140 14/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Poor quality of the services delivered under examination
9139 14/07/2026 individual Other Other Access to Justice Other under examination
9138 14/07/2026 individual No wrongdoer no information Consumer rights – mail delivery services under examination
9137 14/07/2026 individual Other Other Access to Justice Other under examination
9132 14/07/2026 individual No wrongdoer information insufficient to determine the wrondoer Consumer Rights - Heating supply under examination
9129 13/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9128 13/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
9127 13/07/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
9126 13/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Social Services and Individual Mobility under examination
9124 13/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport Other under examination
9123 13/07/2026 individual Няма въведен текст! no information Consumer Rights - Bank services closed
9121 13/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9120 13/07/2026 individual Lacal authorities and their administration no information Right of People with Disabilities Accessibility under examination
9119 13/07/2026 individual No wrongdoer no information Consumer rights – mail delivery services under examination
9114 13/07/2026 individual No wrongdoer no information Social Rights - social security and compensations Maternity under examination
9113 13/07/2026 individual State authorities and their administration no information Access to Justice Delayed court proceedings under examination
9108 13/07/2026 individual No wrongdoer no information Consumer Rights – Debt collection companies under examination
9106 13/07/2026 individual Other Other Access to Justice Other under examination
9104 13/07/2026 individual No wrongdoer no information Social Rights - social security and compensations Maternity under examination
9103 13/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9102 13/07/2026 individual No wrongdoer no information Consumer Rights - Heating supply Unfair distribution of "common consumption" expenditure under examination
9099 13/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply under examination
9096 13/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9093 13/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
9092 13/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply under examination
9090 13/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
9089 13/07/2026 individual Lacal authorities and their administration Municipal administration The right to a healthy and favorable environment Stray animals and domestic dogs under examination
9088 13/07/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies closed
9082 13/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other under examination
9081 13/07/2026 individual No wrongdoer no information Right to Education School education under examination
9079 13/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes under examination
9078 13/07/2026 individual Lacal authorities and their administration Municipal administration The right to a healthy and favorable environment Other under examination
9077 13/07/2026 individual No wrongdoer no information Right to Education School education under examination
9074 13/07/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
9073 13/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9072 13/07/2026 individual Lacal authorities and their administration Mayor Consumer Rights - Water supply Poor quality of the services delivered under examination
9071 13/07/2026 individual Other Other Right of People with Disabilities Civil and Political Rights under examination
9069 13/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9066 13/07/2026 individual No wrongdoer no information Right to Education High Education under examination
9065 13/07/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
9064 13/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
9063 13/07/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - other closed
9062 13/07/2026 legal entity No wrongdoer no information Right to good administration and good governance under examination
9061 13/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9060 13/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9059 13/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
9057 13/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9055 13/07/2026 individual No wrongdoer no information Right to Education High Education under examination
9054 13/07/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
9053 13/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9052 11/07/2026 individual No wrongdoer no information Consumer Rights - Heating supply Payment for unused services under examination
9051 11/07/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
9050 11/07/2026 individual No wrongdoer no information Civil and Political Rights under examination
9049 10/07/2026 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
9048 10/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9046 10/07/2026 individual No wrongdoer information insufficient to determine the wrondoer Consumer Rights - Heating supply Other closed
9045 10/07/2026 individual State authorities and their administration no information Access to Justice Other under examination
9044 10/07/2026 individual State authorities and their administration no information Access to Justice Other under examination
9041 10/07/2026 individual No wrongdoer no information Consumer Rights - other under examination
9040 10/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
9038 10/07/2026 individual Other Other Right of People with Disabilities Healthcare and rehabilitation under examination
9037 10/07/2026 individual No wrongdoer no information Social Rights Housing assistance closed
9036 10/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
9035 10/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Socio-economic protection under examination
9034 10/07/2026 individual Persons entrusted with the provision of public services no information Consumer rights – mail delivery services under examination
9033 10/07/2026 individual State authorities and their administration no information Right to good administration and good governance closed
9032 10/07/2026 individual Lacal authorities and their administration Municipal administration Right of People with Disabilities Civil and Political Rights under examination
9031 10/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings closed
9030 10/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9028 10/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply under examination
9027 10/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
9024 10/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
9021 10/07/2026 individual No wrongdoer no information Consumer rights – mail delivery services under examination
9020 10/07/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
9017 10/07/2026 individual Natural or legal persons subject to private law Physical person Right to good administration and good governance under examination
9015 10/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9013 10/07/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
9012 10/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment under examination
9011 10/07/2026 legal entity No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
9010 10/07/2026 individual Lacal authorities and their administration Mayor The right to a healthy and favorable environment Stray animals and domestic dogs under examination
9009 10/07/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
9006 10/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Poor quality of the services delivered under examination
9004 10/07/2026 individual Other Other Right to protection from discrimination and hate speech Discrimination under examination
9003 10/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other under examination
9002 10/07/2026 individual Lacal authorities and their administration Mayor The right to a healthy and favorable environment Stray animals and domestic dogs under examination
8997 10/07/2026 individual No wrongdoer no information Right to Education School education under examination
8995 10/07/2026 individual No wrongdoer no information Right to good administration and good governance Other under examination
8994 10/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Poor quality of the services delivered under examination
8991 09/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Accrued penalties under examination
8990 09/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Other under examination
8989 09/07/2026 individual Lacal authorities and their administration Mayor The right to a healthy and favorable environment Noise in the living environment closed
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