Main version of the site
- A A +
Български
Submit а complaint
If your rights have been violated, use the electronic form to file a complaint
Child complaint
If your rights as a child have been violated, click here and complete the email to the Ombudsman

Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
5012 31/03/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
5011 31/03/2026 individual No wrongdoer no information Consumer Rights - Heating supply under examination
5010 31/03/2026 individual No wrongdoer no information Consumer Rights – Debt collection companies Lack of individual contracts under examination
5009 31/03/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
5008 31/03/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Electricity supply Other under examination
5007 31/03/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
5005 31/03/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Heating supply under examination
5003 31/03/2026 individual No wrongdoer no information Right to Health Care Access to information under examination
4999 31/03/2026 individual Natural or legal persons subject to private law no information Consumer Rights - other under examination
4998 31/03/2026 individual State authorities and their administration no information Right of People with Disabilities Socio-economic protection under examination
4997 31/03/2026 individual No wrongdoer no information Consumer Rights - Bank services under examination
4994 31/03/2026 individual No wrongdoer no information Right to Health Care Access to information under examination
4993 31/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
4989 30/03/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits closed
4982 30/03/2026 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
4981 30/03/2026 individual Lacal authorities and their administration Municipal administration The right to a healthy and favorable environment Noise in the living environment under examination
4978 30/03/2026 legal entity No wrongdoer no information Right of People with Disabilities Civil and Political Rights under examination
4977 30/03/2026 individual No wrongdoer no information Right to Education High Education under examination
4974 30/03/2026 individual No wrongdoer no information Social Rights Housing assistance under examination
4972 30/03/2026 individual Other Other Right of People with Disabilities Civil and Political Rights under examination
4964 30/03/2026 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment under examination
4963 30/03/2026 individual State authorities and their administration no information Right of People with Disabilities Healthcare and rehabilitation under examination
4961 30/03/2026 individual Other Other Access to Justice Other under examination
4959 30/03/2026 individual Other Other Right of People with Disabilities Social Services and Individual Mobility under examination
4958 30/03/2026 individual No wrongdoer no information Social Rights Social Protection under examination
4957 30/03/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
4956 30/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
4950 30/03/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Payment for unused services under examination
4948 30/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Payment for unused services under examination
4947 30/03/2026 individual Other Other Right of People with Disabilities Civil and Political Rights under examination
4946 30/03/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other under examination
4945 30/03/2026 individual No wrongdoer no information Civil and Political Rights Other under examination
4944 30/03/2026 individual State authorities and their administration Central bodies of the government and their administrations Right of People with Disabilities Healthcare and rehabilitation under examination
4941 30/03/2026 individual State authorities and their administration no information Civil and Political Rights Electoral Rights under examination
4940 30/03/2026 individual No wrongdoer no information Right to Education School education under examination
4939 30/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Poor quality of the services delivered under examination
4938 30/03/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Civil and Political Rights under examination
4936 30/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right of Access to Service under examination
4932 30/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
4931 30/03/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
4930 30/03/2026 individual No wrongdoer no information Right of People with Disabilities Civil and Political Rights under examination
4928 30/03/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Electricity supply under examination
4927 30/03/2026 legal entity State authorities and their administration Central bodies of the government and their administrations Request for an interpretative decision indicating the issue in dispute under examination
4926 30/03/2026 individual Other Other Request for referral to the Constitutional Court indicating the normative act under examination
4924 30/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
4923 30/03/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
4921 30/03/2026 individual Natural or legal persons subject to private law no information Consumer Rights - Insurance Companies under examination
4916 30/03/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
4915 30/03/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
4914 30/03/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection Other under examination
4912 30/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Garbage collection Other under examination
4911 30/03/2026 individual Lacal authorities and their administration Municipal council Access to Justice Other under examination
4909 30/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
4905 30/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right to real measurement and reporting under examination
4903 29/03/2026 individual No wrongdoer no information Consumer Rights - Insurance Companies closed
4901 28/03/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - other closed
4900 28/03/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - other under examination
4899 28/03/2026 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance Impartiality and Independence closed
4898 28/03/2026 individual No wrongdoer no information Consumer Rights - other Other under examination
4897 28/03/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
4896 28/03/2026 individual Other Other Right of People with Disabilities Other under examination
4895 28/03/2026 individual No wrongdoer no information Right to Education School education under examination
4894 28/03/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Accrued penalties closed
4893 27/03/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Unsolicited inclusion of services closed
4891 27/03/2026 individual No wrongdoer no information Consumer Rights - other Няма въведен текст! under examination
4890 27/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Poor quality of the services delivered under examination
4889 27/03/2026 individual No wrongdoer no information Right to Education High Education under examination
4887 27/03/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Infrastructure closed
4886 27/03/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
4883 27/03/2026 individual Lacal authorities and their administration Municipal administration Consumer Rights - Transport under examination
4882 27/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right of Access to Service under examination
4881 27/03/2026 individual Persons entrusted with the provision of public services no information Right to good administration and good governance Protection of personal data under examination
4879 27/03/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
4877 27/03/2026 individual Lacal authorities and their administration Mayor Right to good administration and good governance Reasonable time for consideration and answer to a problem closed
4876 27/03/2026 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment under examination
4875 27/03/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
4874 27/03/2026 individual No wrongdoer no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
4873 27/03/2026 individual No wrongdoer no information Consumer Rights - other Other closed
4872 27/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
4871 27/03/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Unsolicited inclusion of services closed
4870 27/03/2026 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
4869 27/03/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
4868 27/03/2026 individual No wrongdoer no information Right to Education School education under examination
4866 27/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right of Access to Service under examination
4862 27/03/2026 individual No wrongdoer no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
4861 27/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply closed
4860 27/03/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
4858 27/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
4857 27/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
4852 27/03/2026 individual Lacal authorities and their administration Municipal administration Consumer Rights - Garbage collection under examination
4850 27/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right to information under examination
4849 27/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
4848 27/03/2026 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right of Access to Service under examination
4847 27/03/2026 individual No wrongdoer no information Consumer Rights - Transport under examination
4845 27/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other closed
4843 27/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right to real measurement and reporting under examination
4842 26/03/2026 individual No wrongdoer no information Consumer Rights - other Poor quality of the services delivered closed
4841 26/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
4840 26/03/2026 individual State authorities and their administration Central bodies of the government and their administrations Right of People with Disabilities Civil and Political Rights under examination
4839 26/03/2026 individual Other Other Request for referral to the Constitutional Court indicating the normative act under examination
4838 26/03/2026 individual Lacal authorities and their administration Region administration Right to good administration and good governance Infrastructure under examination
4837 26/03/2026 individual No wrongdoer no information Right to Health Care Access to information under examination
4836 26/03/2026 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
4835 26/03/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
4832 26/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
4830 26/03/2026 individual Other Other Access to Justice Other under examination
4827 26/03/2026 individual Natural or legal persons subject to private law no information Consumer Rights - other under examination
4826 26/03/2026 individual Няма въведен текст! no information Consumer Rights – Debt collection companies under examination
4825 26/03/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
4824 26/03/2026 individual Lacal authorities and their administration no information Access to Justice Other under examination
4823 26/03/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Unsolicited inclusion of services closed
4822 26/03/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
4821 26/03/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
4820 26/03/2026 individual Няма въведен текст! no information Consumer Rights - Bank services under examination
4819 26/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
4818 26/03/2026 individual Judicial system authorities and their administration Judicial system authority Request for an interpretative decision indicating the issue in dispute under examination
4816 26/03/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
4814 26/03/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
4813 26/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
4812 26/03/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
4811 26/03/2026 individual No wrongdoer no information Consumer Rights - Heating supply under examination
4810 26/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure under examination
4809 26/03/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
4808 26/03/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
4806 26/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
4805 26/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
4804 26/03/2026 individual No wrongdoer no information Consumer Rights - Bank services Other under examination
4803 26/03/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Infrastructure under examination
4802 26/03/2026 individual No wrongdoer no information Right of People with Disabilities Socio-economic protection under examination
4801 26/03/2026 individual No wrongdoer no information Civil and Political Rights Other under examination
4800 26/03/2026 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
4799 26/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right to real measurement and reporting under examination
4798 26/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
4797 26/03/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
4796 26/03/2026 individual Няма въведен текст! no information Consumer Rights - Bank services closed
4795 26/03/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
4793 26/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
4792 26/03/2026 individual State authorities and their administration Central bodies of the government and their administrations Requests for Legislative Amendements Other under examination
4791 26/03/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Legality under examination
4790 25/03/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Bank services Poor quality of the services delivered closed
4788 25/03/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
4787 25/03/2026 individual No wrongdoer no information Right to good administration and good governance under examination
4786 25/03/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment closed
4785 25/03/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
4784 25/03/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
4782 25/03/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Infrastructure under examination
4780 25/03/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes closed
4779 25/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
4778 25/03/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
4777 25/03/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
PRESS CENTER OF THE OMBUDSMAN
Follow us
The web portal is created under project № BG05SFOP001-2.001-0011 "Electronic system for managing the work of the Ombudsman's administration", implemented with the financial support of the Operational Program "Good Governance", co-financed by the European Union through the European Social Fund
© 2026 Ombudsman of the Republic of Bulgaria