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  3. Public Register of Complaints

Public Register of Complaints

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>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
7425 04/06/2026 individual No wrongdoer no information Right of People with Disabilities Civil and Political Rights registereg
7407 04/06/2026 individual No wrongdoer no information Right to Education School education under examination
7404 04/06/2026 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
7403 04/06/2026 individual No wrongdoer no information Social Rights Housing assistance under examination
7402 04/06/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
7397 04/06/2026 individual Other Other No infringement of Human Rights Other inadmissibility
7391 03/06/2026 individual No wrongdoer no information Right to Education School education under examination
7386 03/06/2026 individual No wrongdoer no information Social Rights - social security and compensations Maternity under examination
7383 03/06/2026 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
7382 03/06/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
7380 03/06/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
7373 03/06/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
7372 03/06/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
7371 03/06/2026 individual Other Other No infringement of Human Rights Other inadmissibility
7365 03/06/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
7364 03/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes under examination
7358 03/06/2026 individual Other Other The right to a healthy and favorable environment Other under examination
7355 03/06/2026 individual No wrongdoer no information Social Rights - social security and compensations Maternity closed
7348 03/06/2026 individual Persons entrusted with the provision of public services no information Right to Health Care under examination
7347 03/06/2026 individual No wrongdoer no information Right to Education School education under examination
7346 03/06/2026 individual Other Other The right to a healthy and favorable environment Noise in the living environment under examination
7345 03/06/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
7341 03/06/2026 individual Other Other Other Human rights Other under examination
7340 03/06/2026 individual Other Other Right of People with Disabilities Civil and Political Rights under examination
7339 03/06/2026 individual No wrongdoer no information Right to Education High Education under examination
7337 02/06/2026 individual No wrongdoer no information Right to Education School education under examination
7333 02/06/2026 individual No wrongdoer no information Right to Health Care Other under examination
7331 02/06/2026 individual Other Other The right to a healthy and favorable environment Noise in the living environment under examination
7330 02/06/2026 individual Lacal authorities and their administration no information Right of People with Disabilities Civil and Political Rights under examination
7329 02/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment closed
7326 02/06/2026 individual No wrongdoer no information Right of People with Disabilities Socio-economic protection under examination
7325 02/06/2026 individual Other Other Other Human rights Other under examination
7323 02/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment closed
7321 02/06/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
7318 02/06/2026 legal entity Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Right to pay for a service actually used under examination
7317 02/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
7315 02/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7313 02/06/2026 individual Other Other Access to Justice Other inadmissibility
7312 02/06/2026 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
7311 02/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7310 02/06/2026 individual Other Other Access to Justice Other inadmissibility
7308 02/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to information under examination
7306 02/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other closed
7305 02/06/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
7304 02/06/2026 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
7303 02/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right of Access to Service under examination
7302 02/06/2026 individual No wrongdoer no information Social Rights - social security and compensations Maternity closed
7301 02/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Accrued penalties under examination
7300 02/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply under examination
7299 02/06/2026 legal entity Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Right to check consumption under examination
7298 02/06/2026 individual Lacal authorities and their administration no information Right of People with Disabilities Accessibility closed
7297 02/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
7296 02/06/2026 individual Other Other No infringement of Human Rights Other closed
7295 02/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
7293 02/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Right to information under examination
7292 01/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
7290 01/06/2026 individual No wrongdoer no information Social Rights Housing assistance under examination
7289 01/06/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
7288 01/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
7287 01/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
7286 01/06/2026 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
7285 01/06/2026 individual Other Other Social Rights - labor rights and employment Other closed
7283 01/06/2026 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
7282 01/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Unilateral adjustment by companies of consumer accounts under examination
7278 01/06/2026 individual Няма въведен текст! no information Consumer Rights - Bank services closed
7277 01/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
7275 01/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
7274 01/06/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
7272 01/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
7267 01/06/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
7266 01/06/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
7265 01/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other under examination
7262 01/06/2026 individual No wrongdoer no information Consumer Rights - Heating supply under examination
7261 01/06/2026 individual No wrongdoer no information The right to a healthy and favorable environment Stray animals and domestic dogs under examination
7259 01/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Payment for unused services under examination
7258 01/06/2026 individual Other Other Other Human rights Other under examination
7257 01/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other closed
7255 01/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer rights – mail delivery services closed
7254 01/06/2026 individual Lacal authorities and their administration Mayor Other Human rights Other under examination
7252 01/06/2026 individual No wrongdoer no information Right to Education Other under examination
7251 01/06/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
7250 01/06/2026 individual Other Other Access to Justice Other closed
7249 01/06/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
7247 01/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
7246 01/06/2026 individual Other Other The right to a healthy and favorable environment Activity of livestock farms in the settlements under examination
7245 01/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
7244 01/06/2026 individual Lacal authorities and their administration Municipal administration The right to a healthy and favorable environment Stray animals and domestic dogs closed
7243 01/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply under examination
7242 01/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right of Access to Service under examination
7241 01/06/2026 individual Lacal authorities and their administration no information The right to a healthy and favorable environment Other under examination
7239 01/06/2026 individual Lacal authorities and their administration no information Other Human rights Other closed
7238 01/06/2026 individual Lacal authorities and their administration no information Consumer Rights - Water supply Poor quality of the services delivered under examination
7237 01/06/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
7236 01/06/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
7235 01/06/2026 individual State authorities and their administration no information Access to Justice Right to a fair trial under examination
7234 01/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7233 01/06/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
7230 01/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered under examination
7227 01/06/2026 individual Other Other The right to a healthy and favorable environment Noise in the living environment under examination
7226 01/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7224 01/06/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
7220 31/05/2026 individual No wrongdoer no information Right to good administration and good governance Impartiality and Independence under examination
7219 31/05/2026 individual Lacal authorities and their administration no information Rights of the Child under examination
7218 30/05/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - other under examination
7217 30/05/2026 individual Lacal authorities and their administration no information The right to a healthy and favorable environment Noise in the living environment closed
7216 30/05/2026 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
7215 30/05/2026 individual No wrongdoer no information Right to Education School education under examination
7214 30/05/2026 individual Lacal authorities and their administration Municipal council Right to good administration and good governance closed
7211 29/05/2026 individual No wrongdoer no information Consumer Rights - Bank services Other closed
7209 29/05/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
7208 29/05/2026 individual No wrongdoer no information Consumer Rights - Bank services closed
7207 29/05/2026 individual Lacal authorities and their administration no information Right of People with Disabilities Accessibility under examination
7204 29/05/2026 individual No wrongdoer no information Consumer Rights - Heating supply under examination
7203 29/05/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
7201 29/05/2026 legal entity Other Other Civil and Political Rights Other under examination
7200 29/05/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
7198 29/05/2026 individual Natural or legal persons subject to private law Legal entity Consumer Rights - Insurance Companies Delayed payment of due compensation closed
7196 29/05/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
7194 29/05/2026 individual No wrongdoer no information Social Rights Social Services closed
7193 29/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Delayed payment of due compensation under examination
7192 29/05/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
7191 29/05/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7190 29/05/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection Increase in fees under examination
7187 29/05/2026 individual No wrongdoer no information Social Rights Social Services closed
7186 29/05/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
7185 29/05/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
7184 29/05/2026 individual No wrongdoer information insufficient to determine the wrondoer Right to good administration and good governance under examination
7181 29/05/2026 individual No wrongdoer no information Social Rights - social security and compensations Temporary closed
7180 29/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
7178 29/05/2026 individual Lacal authorities and their administration no information The right to a healthy and favorable environment Stray animals and domestic dogs under examination
7177 29/05/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
7175 29/05/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies closed
7174 29/05/2026 individual No wrongdoer no information Rights of the Child under examination
7173 29/05/2026 individual Other Other Civil and Political Rights Other under examination
7171 29/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure closed
7170 29/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
7169 29/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply closed
7167 29/05/2026 individual No wrongdoer no information Right to good administration and good governance Legality closed
7166 29/05/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Price increase under examination
7165 29/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
7164 29/05/2026 individual State authorities and their administration Central bodies of the government and their administrations Right of People with Disabilities Civil and Political Rights under examination
7163 29/05/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7162 29/05/2026 individual Persons entrusted with the provision of public services no information The right to a healthy and favorable environment Noise in the living environment under examination
7160 29/05/2026 individual Other Other Other Human rights Other under examination
7159 28/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure closed
7158 28/05/2026 individual No wrongdoer no information Consumer Rights - other under examination
7156 28/05/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits closed
7155 28/05/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
7153 28/05/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
7152 28/05/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Other under examination
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