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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
10739 21/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right of Access to Service under examination
10738 21/08/2026 individual No wrongdoer no information Right to Education School education under examination
10737 21/08/2026 individual Natural or legal persons subject to private law no information Consumer Rights - Insurance Companies under examination
10735 21/08/2026 individual No wrongdoer no information Right to Education School education under examination
10734 21/08/2026 individual Lacal authorities and their administration Mayor Consumer Rights - Garbage collection under examination
10733 21/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10730 21/08/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
10728 21/08/2026 individual No wrongdoer no information Right to Education School education under examination
10725 21/08/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
10724 21/08/2026 individual No wrongdoer no information Right to Education School education under examination
10723 21/08/2026 individual No wrongdoer no information Right to Education School education under examination
10722 21/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply under examination
10720 21/08/2026 individual No wrongdoer no information Right to Education School education under examination
10719 21/08/2026 individual No wrongdoer no information Right to Education School education under examination
10718 21/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
10717 21/08/2026 individual No wrongdoer no information Right to Education School education under examination
10716 21/08/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies Other under examination
10715 20/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other under examination
10714 20/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Bank services Delayed payment of due compensation under examination
10712 20/08/2026 individual No wrongdoer no information Right to Education School education under examination
10711 20/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10710 20/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
10708 20/08/2026 individual No wrongdoer no information Right to Education School education under examination
10706 20/08/2026 individual No wrongdoer no information Consumer Rights - Transport Delayed payment of due compensation under examination
10705 20/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10704 20/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
10700 20/08/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
10697 20/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
10695 20/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Payment for unused services under examination
10689 20/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
10684 20/08/2026 individual No wrongdoer no information Right to Education School education under examination
10683 20/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to information under examination
10682 20/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10680 20/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Other under examination
10678 20/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
10677 20/08/2026 individual No wrongdoer no information Right to Education School education under examination
10676 20/08/2026 individual No wrongdoer no information Right to Education School education under examination
10675 20/08/2026 individual No wrongdoer no information Right to Education School education under examination
10674 20/08/2026 individual Other Other Right of People with Disabilities Social Services and Individual Mobility under examination
10672 20/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
10671 20/08/2026 individual Judicial system authorities and their administration Judicial system authority Access to Justice Other under examination
10670 20/08/2026 individual No wrongdoer no information Right to Education School education under examination
10669 20/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10666 20/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
10665 20/08/2026 individual Other Other Right of People with Disabilities Socio-economic protection under examination
10664 20/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
10663 20/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
10662 20/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10661 20/08/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
10659 20/08/2026 individual No wrongdoer no information Right to Education School education under examination
10658 20/08/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
10657 20/08/2026 individual No wrongdoer no information Right to Education School education under examination
10656 20/08/2026 individual No wrongdoer no information Right to Education School education under examination
10655 20/08/2026 individual No wrongdoer no information Right to Education School education under examination
10654 20/08/2026 individual No wrongdoer no information Right to Education School education under examination
10653 20/08/2026 individual No wrongdoer no information Right to Education School education under examination
10652 20/08/2026 individual No wrongdoer no information Right to Education School education under examination
10651 20/08/2026 individual No wrongdoer no information Right to Education School education under examination
10650 20/08/2026 individual No wrongdoer no information Right to Education School education under examination
10649 20/08/2026 individual No wrongdoer no information Right to Education School education under examination
10648 20/08/2026 individual No wrongdoer no information Right to Education School education under examination
10646 20/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport Non-compliance with the announced schedule of trains / buses / public transport under examination
10644 19/08/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
10641 19/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10639 19/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
10638 19/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits under examination
10634 19/08/2026 individual No wrongdoer no information Consumer Rights - Heating supply Price increase under examination
10633 19/08/2026 individual No wrongdoer no information Right to good administration and good governance under examination
10632 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10631 19/08/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
10630 19/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
10629 19/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
10628 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10627 19/08/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities closed
10626 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10625 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10624 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10623 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10622 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10621 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10617 19/08/2026 individual No wrongdoer no information Social Rights Social Protection closed
10616 19/08/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
10615 19/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to information under examination
10614 19/08/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Electricity supply under examination
10613 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10612 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10611 19/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10610 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10609 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10608 19/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
10607 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10606 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10603 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10602 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10601 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10599 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10598 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10597 19/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
10596 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10595 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10594 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10593 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10592 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10591 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10590 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10589 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10588 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10587 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10586 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10585 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10584 19/08/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
10583 19/08/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
10582 19/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits closed
10581 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10580 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10579 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10578 19/08/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
10573 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10572 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10571 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10569 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10568 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10567 19/08/2026 individual Natural or legal persons subject to private law no information Consumer Rights - Insurance Companies closed
10566 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10565 19/08/2026 individual No wrongdoer no information Right to good administration and good governance under examination
10564 19/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting closed
10563 19/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
10561 19/08/2026 individual Няма въведен текст! no information Consumer Rights - Bank services under examination
10560 19/08/2026 individual No wrongdoer no information Consumer Rights - Water supply Right of Access to Service under examination
10559 19/08/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
10558 19/08/2026 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
10556 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10555 19/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Payment for unused services closed
10554 19/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10553 19/08/2026 individual No wrongdoer no information Right to Health Care Other under examination
10552 19/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10551 19/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10543 18/08/2026 individual No wrongdoer no information Consumer Rights - Heating supply Other under examination
10542 18/08/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Heating supply Other under examination
10539 18/08/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
10537 18/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply under examination
10536 18/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Bank services under examination
10534 18/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to information under examination
10533 18/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment closed
10532 18/08/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
10531 18/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
10529 18/08/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
10528 18/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
10527 18/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer rights – mail delivery services Other under examination
10525 18/08/2026 individual No wrongdoer no information Social Rights Social Protection closed
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
PRESS CENTER OF THE OMBUDSMAN
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