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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
10135 07/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes closed
10133 07/08/2026 individual Other Other Right of People with Disabilities Other under examination
10132 07/08/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
10130 07/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Payment for unused services under examination
10120 07/08/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
10116 06/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Temporary under examination
10109 06/08/2026 individual No wrongdoer information insufficient to determine the wrondoer Other Human rights Other under examination
10108 06/08/2026 individual No wrongdoer information insufficient to determine the wrondoer Other Human rights Other under examination
10107 06/08/2026 individual State authorities and their administration no information Right of People with Disabilities Socio-economic protection under examination
10105 06/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
10098 06/08/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
10087 06/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Other under examination
10086 06/08/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
10084 06/08/2026 individual No wrongdoer no information National Preventive Mechanism directed
10082 06/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
10081 06/08/2026 individual State authorities and their administration no information Right of People with Disabilities Civil and Political Rights under examination
10079 06/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
10074 05/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
10068 05/08/2026 individual State authorities and their administration Central bodies of the government and their administrations Access to Justice Other under examination
10065 05/08/2026 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
10064 05/08/2026 individual No wrongdoer no information Social Rights Housing assistance closed
10062 05/08/2026 individual Other Other Right of People with Disabilities Civil and Political Rights under examination
10061 05/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
10060 05/08/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
10058 05/08/2026 individual Other Other Requests for Legislative Amendements Other under examination
10057 05/08/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
10055 05/08/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
10053 05/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
10051 05/08/2026 individual No wrongdoer no information Social Rights Housing assistance closed
10050 05/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
10048 05/08/2026 individual No wrongdoer no information Social Rights Social Protection closed
10047 05/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
10046 05/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
10045 05/08/2026 individual State authorities and their administration no information Right of People with Disabilities Healthcare and rehabilitation under examination
10044 05/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
10043 05/08/2026 individual State authorities and their administration no information Consumer Rights - Electricity supply under examination
10042 05/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
10037 05/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply closed
10035 05/08/2026 individual No wrongdoer no information Right to Education School education under examination
10034 05/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
10030 05/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10028 05/08/2026 individual Other Other Request for referral to the Constitutional Court indicating the normative act under examination
10027 05/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
10026 05/08/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
10025 05/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Payment for unused services under examination
10019 05/08/2026 legal entity Natural or legal persons subject to private law Legal entity Consumer Rights - Insurance Companies Poor quality of the services delivered closed
10018 04/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Other under examination
10016 04/08/2026 individual No wrongdoer no information Right to good administration and good governance under examination
10014 04/08/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
10013 04/08/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
10012 04/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10011 04/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10010 04/08/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
10009 04/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
10008 04/08/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
10007 04/08/2026 individual No wrongdoer no information Right to good administration and good governance under examination
10006 04/08/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
10005 04/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
10004 04/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Other closed
10003 04/08/2026 individual No wrongdoer no information Right to Health Care Access to information under examination
10001 04/08/2026 individual Other Other Right of People with Disabilities Social Services and Individual Mobility under examination
10000 04/08/2026 legal entity No wrongdoer no information Right to good administration and good governance under examination
9998 04/08/2026 individual No wrongdoer no information Consumer Rights - Transport under examination
9996 04/08/2026 individual State authorities and their administration Central bodies of the government and their administrations Right of People with Disabilities Healthcare and rehabilitation under examination
9995 04/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
9993 04/08/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9992 04/08/2026 individual Lacal authorities and their administration Mayor The right to a healthy and favorable environment Other under examination
9991 04/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
9990 04/08/2026 individual No wrongdoer no information Right to Health Care Access to information under examination
9989 04/08/2026 individual Other Other Request for referral to the Constitutional Court indicating the normative act under examination
9988 04/08/2026 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Water supply Payment for unused services closed
9987 04/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
9986 04/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Payment for unused services closed
9984 04/08/2026 individual No wrongdoer no information Consumer Rights - other under examination
9982 04/08/2026 individual No wrongdoer no information Right to Education School education under examination
9981 04/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
9979 04/08/2026 individual No wrongdoer no information Consumer Rights - Bank services closed
9978 04/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Payment for unused services under examination
9976 04/08/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9975 04/08/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9974 04/08/2026 individual No wrongdoer no information Consumer Rights - Bank services closed
9973 04/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9972 04/08/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9970 04/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
9969 03/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Other closed
9968 03/08/2026 individual No wrongdoer information insufficient to determine the wrondoer Other Human rights Other under examination
9967 03/08/2026 individual Няма въведен текст! no information Consumer Rights - Bank services under examination
9966 03/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Unsolicited inclusion of services closed
9965 03/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
9964 03/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure under examination
9963 03/08/2026 individual Other Other Right of People with Disabilities Civil and Political Rights under examination
9962 03/08/2026 individual Other Other Other Human rights Other under examination
9960 03/08/2026 individual State authorities and their administration Central bodies of the government and their administrations Consumer Rights - Transport under examination
9959 03/08/2026 individual State authorities and their administration Central bodies of the government and their administrations Consumer Rights - Transport under examination
9958 03/08/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
9957 03/08/2026 individual No wrongdoer no information Social Rights Social Protection closed
9956 03/08/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
9955 03/08/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Bank services under examination
9954 03/08/2026 individual Other Other The right to a healthy and favorable environment Noise in the living environment under examination
9953 03/08/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
9952 03/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
9951 03/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
9949 03/08/2026 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
9947 03/08/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
9946 03/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
9943 03/08/2026 individual No wrongdoer no information Right to Health Care Access to information under examination
9941 03/08/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings closed
9939 03/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered closed
9935 03/08/2026 individual No wrongdoer no information Consumer Rights - Electricity supply closed
9934 03/08/2026 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
9933 03/08/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9932 03/08/2026 individual No wrongdoer no information Right to Education High Education under examination
9931 03/08/2026 individual No wrongdoer no information Consumer Rights - Water supply Other under examination
9930 03/08/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9929 03/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9928 03/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
9927 03/08/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9926 03/08/2026 individual Other Other Other Human rights Other under examination
9925 03/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
9924 03/08/2026 individual Other Other Request for referral to the Constitutional Court indicating the normative act under examination
9923 03/08/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
9922 03/08/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
9921 03/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
9920 03/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9917 03/08/2026 individual Other Other Right of People with Disabilities Healthcare and rehabilitation under examination
9916 03/08/2026 individual No wrongdoer no information Social Rights Social Protection closed
9915 03/08/2026 individual Other Other Right to protection from discrimination and hate speech Discrimination under examination
9914 03/08/2026 individual No wrongdoer no information Consumer Rights - Bank services closed
9913 03/08/2026 individual No wrongdoer no information Right of People with Disabilities Employment and entrepreneurship under examination
9912 03/08/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9911 03/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9910 03/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
9909 03/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9908 03/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9906 03/08/2026 individual State authorities and their administration no information Consumer Rights - other under examination
9903 02/08/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9902 02/08/2026 individual State authorities and their administration Territorial bodies of the government and their administrations The right to a healthy and favorable environment Noise in the living environment under examination
9901 02/08/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
9900 02/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right of Access to Service under examination
9899 02/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right of Access to Service under examination
9898 02/08/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection Payment for unused services under examination
9897 01/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
9896 01/08/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9895 01/08/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9894 01/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Unsolicited inclusion of services closed
9893 01/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting closed
9892 01/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
9891 31/07/2026 individual No wrongdoer no information Right of People with Disabilities Social Services and Individual Mobility under examination
9890 31/07/2026 individual Lacal authorities and their administration no information Right of People with Disabilities Socio-economic protection under examination
9889 31/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
PRESS CENTER OF THE OMBUDSMAN
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