Public Register of Complaints

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>No/ Date	Category of the complaint/signal sender	Category of the defendant/person, against whom the file has been opened	Type of of the defendant/person, against whom the file has been opened	Affected rights	Complaint type	Complaint status
4097 12/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
4084 12/03/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
4083 12/03/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
4080 12/03/2026	individual	Natural or legal persons subject to private law	Legal entity	Consumer Rights - Insurance Companies		under examination
4079 12/03/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	under examination
4078 12/03/2026	legal entity	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
4068 12/03/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
4057 11/03/2026	individual	Other	Other	Right to Health Care	Access to information	under examination
4053 11/03/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
4047 11/03/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
4042 11/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
4041 11/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
4040 11/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right of Access to Service	under examination
4038 11/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
4037 11/03/2026	individual	Other	Other	Right of People with Disabilities	Socio-economic protection	under examination
4036 11/03/2026	individual	Natural or legal persons subject to private law	Physical person	Right to good administration and good governance		under examination
4035 11/03/2026	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies		under examination
4034 11/03/2026	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
4033 11/03/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
4032 11/03/2026	individual	No wrongdoer	no information	Civil and Political Rights	Other	closed
4029 11/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	under examination
4028 11/03/2026	individual	No wrongdoer	no information	Civil and Political Rights	Other	closed
4027 11/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
4025 11/03/2026	individual	Lacal authorities and their administration	Municipal administration	Consumer Rights - Garbage collection	Increase in fees	closed
4024 11/03/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
4023 11/03/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	closed
4022 11/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
4021 11/03/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
4020 11/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
4019 11/03/2026	individual	Lacal authorities and their administration	Municipal administration	Right of People with Disabilities	Accessibility	under examination
4018 11/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
4017 11/03/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
4016 11/03/2026	individual	No wrongdoer	no information	Request for referral to the Constitutional Court	Other	under examination
4015 11/03/2026	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
4014 11/03/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
4013 11/03/2026	individual	State authorities and their administration	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
4012 11/03/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
4011 11/03/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Accessibility	under examination
4010 11/03/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Electricity supply		under examination
4006 11/03/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
4005 11/03/2026	individual	Judicial system authorities and their administration	Judicial system authority	Access to Justice	Right to a fair trial	under examination
4004 11/03/2026	individual	Lacal authorities and their administration	no information	Consumer Rights - Garbage collection	Other	under examination
4003 11/03/2026	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies	Other	under examination
4002 10/03/2026	individual	No wrongdoer	no information	Consumer Rights - other	Unilateral adjustment by companies of consumer accounts	under examination
4001 10/03/2026	individual	Lacal authorities and their administration	no information	Consumer Rights - Garbage collection	Other	under examination
4000 10/03/2026	individual	No wrongdoer	no information	Consumer rights – mail delivery services	Payment for unused services	under examination
3999 10/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
3997 10/03/2026	individual	Lacal authorities and their administration	no information	Consumer Rights - Garbage collection		under examination
3996 10/03/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
3995 10/03/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
3994 10/03/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
3993 10/03/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Other	under examination
3992 10/03/2026	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
3991 10/03/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Other	closed
3990 10/03/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
3988 10/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Right to real measurement and reporting	closed
3987 10/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Right to real measurement and reporting	under examination
3986 10/03/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance	Violation of legal requirements and non-fulfillment of obligations by state authorities	under examination
3985 10/03/2026	individual	No wrongdoer	no information	Civil and Political Rights	Other	under examination
3984 10/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right to real measurement and reporting	closed
3983 10/03/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
3982 10/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Payment for unused services	closed
3980 10/03/2026	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
3979 10/03/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Socio-economic protection	under examination
3978 10/03/2026	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
3977 10/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
3974 10/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
3973 10/03/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
3972 10/03/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
3971 10/03/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Water supply	Other	under examination
3969 10/03/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
3968 10/03/2026	legal entity	No wrongdoer	no information	Consumer Rights - Bank services		closed
3966 10/03/2026	individual	Persons entrusted with the provision of public services	no information	Right to good administration and good governance		under examination
3965 10/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
3964 10/03/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
3963 10/03/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
3962 10/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
3961 10/03/2026	individual	No wrongdoer	no information	Right to protection from discrimination and hate speech	Other	under examination
3959 10/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Payment for unused services	under examination
3957 10/03/2026	individual	Other	Other	Other Human rights	Other	under examination
3955 10/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
3954 10/03/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Other	closed
3952 10/03/2026	individual	No wrongdoer	no information	Right to protection from discrimination and hate speech	Discrimination against people with disabilities in the context of access to the jobs market	under examination
3949 10/03/2026	individual	No wrongdoer	no information	Requests for Legislative Amendements	indicating the normative act	under examination
3948 10/03/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
3947 10/03/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Other	closed
3946 10/03/2026	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
3945 10/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Other	under examination
3944 10/03/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply	Price increase	under examination
3943 10/03/2026	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
3942 10/03/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
3941 10/03/2026	individual	Judicial system authorities and their administration	Judicial system authority	Access to Justice	Other	under examination
3940 10/03/2026	legal entity	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
3938 10/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
3935 10/03/2026	individual	No wrongdoer	no information	Right to Health Care	Access to medicines and medical devices and dietary foods	under examination
3934 10/03/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
3933 10/03/2026	individual	No wrongdoer	no information	Right to Health Care	Access to Helth Care	under examination
3931 10/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
3930 10/03/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Right of access to employment	closed
3928 10/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
3926 10/03/2026	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
3925 10/03/2026	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
3922 10/03/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
3921 10/03/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
3919 09/03/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Socio-economic protection	under examination
3917 09/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
3916 09/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
3915 09/03/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	closed
3914 09/03/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance	Local Self-governance	closed
3913 09/03/2026	individual	No wrongdoer	no information	Consumer rights – mail delivery services		under examination
3912 09/03/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance	Violation of legal requirements and non-fulfillment of obligations by state authorities	closed
3911 09/03/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	closed
3910 09/03/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	closed
3907 09/03/2026	individual	No wrongdoer	no information	Right to Health Care	Health insurance rights	under examination
3905 09/03/2026	individual	No wrongdoer	no information	Social Rights	Social Protection	under examination
3904 09/03/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
3902 09/03/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Right of People with Disabilities	Healthcare and rehabilitation	under examination
3900 09/03/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	closed
3899 09/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
3897 09/03/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Civil and Political Rights	under examination
3896 09/03/2026	individual	Other	Other	Request for referral to the Constitutional Court	indicating the normative act	under examination
3893 09/03/2026	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		closed
3892 09/03/2026	individual	Natural or legal persons subject to private law	Physical person	Right to good administration and good governance		under examination
3891 09/03/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	under examination
3890 09/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply		under examination
3889 09/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	closed
3888 09/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
3886 09/03/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance	Local Self-governance	closed
3885 09/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply		under examination
3881 09/03/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Socio-economic protection	under examination
3880 09/03/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Socio-economic protection	under examination
3879 09/03/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
3878 09/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Price increase	under examination
3877 09/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
3876 09/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
3875 09/03/2026	individual	Other	Other	Access to Justice	Other	closed
3871 09/03/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Maternity	under examination
3870 09/03/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
3868 09/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
3867 09/03/2026	individual	Other	Other	Access to Justice	Other	closed
3866 09/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
3864 09/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
3863 09/03/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Access to Justice	Protection of citizens in enforcement proceedings	under examination
3862 09/03/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right of People with Disabilities	Healthcare and rehabilitation	under examination
3861 09/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Right of Access to Service	under examination
3860 09/03/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
3859 09/03/2026	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
3858 09/03/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer rights – mail delivery services		under examination
3856 09/03/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance	Infrastructure	closed
3855 09/03/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Fast loan companies		closed

Public Register of Complaints

OMBUDSMAN'S RECEPTION-ROOM

PRESS CENTER OF THE OMBUDSMAN

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