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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
7924 17/06/2026 individual No wrongdoer no information Civil and Political Rights Other under examination
7918 17/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
7913 17/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
7911 17/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
7907 17/06/2026 individual No wrongdoer no information Consumer Rights - Transport closed
7906 17/06/2026 individual No wrongdoer no information Consumer Rights - Insurance Companies under examination
7903 17/06/2026 individual No wrongdoer no information Right to Education School education under examination
7901 17/06/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
7899 17/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure under examination
7895 17/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure under examination
7894 17/06/2026 individual State authorities and their administration Central bodies of the government and their administrations Access to Justice Protection of citizens in enforcement proceedings under examination
7892 17/06/2026 individual No wrongdoer no information Right to Health Care Other under examination
7890 17/06/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
7886 16/06/2026 individual No wrongdoer no information Right to Education School education under examination
7885 16/06/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
7881 16/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
7880 16/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
7876 16/06/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
7875 16/06/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
7872 16/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
7870 16/06/2026 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
7868 16/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
7866 16/06/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
7864 16/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other under examination
7862 16/06/2026 individual No wrongdoer no information Right to Education School education under examination
7854 16/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other closed
7853 16/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other closed
7852 16/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure under examination
7850 16/06/2026 individual No wrongdoer no information Social Rights Social Services under examination
7849 16/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Lack of individual contracts under examination
7848 16/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Unsolicited inclusion of services under examination
7842 16/06/2026 individual No wrongdoer no information Consumer Rights - Electricity supply Other closed
7840 15/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
7839 15/06/2026 individual Natural or legal persons subject to private law Legal entity Consumer Rights - Insurance Companies under examination
7837 15/06/2026 individual State authorities and their administration Central bodies of the government and their administrations Consumer Rights - Phones and communication supply under examination
7836 15/06/2026 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
7832 15/06/2026 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
7830 15/06/2026 individual No wrongdoer no information Consumer Rights - Heating supply under examination
7827 15/06/2026 individual No wrongdoer no information Consumer Rights - Heating supply under examination
7826 15/06/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
7825 15/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
7824 15/06/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
7823 15/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
7822 15/06/2026 individual No wrongdoer no information Consumer Rights - Electricity supply under examination
7821 15/06/2026 individual Lacal authorities and their administration Region administration Right to good administration and good governance under examination
7820 15/06/2026 individual No wrongdoer no information Right to Education School education under examination
7818 15/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
7817 15/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
7816 15/06/2026 individual State authorities and their administration no information Right to good administration and good governance Access to information under examination
7814 15/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
7813 15/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Other under examination
7812 15/06/2026 individual Lacal authorities and their administration Mayor Right to good administration and good governance under examination
7811 15/06/2026 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
7809 15/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
7807 15/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Accrued penalties under examination
7806 15/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7805 15/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Inspections and replacement of commercial metering devices in the absence of the customer under examination
7804 15/06/2026 individual Lacal authorities and their administration no information Consumer Rights - Water supply Other under examination
7803 15/06/2026 individual No wrongdoer no information Social Rights - social security and compensations Temporary closed
7802 15/06/2026 individual No wrongdoer no information Right to Education School education under examination
7801 15/06/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
7800 15/06/2026 individual No wrongdoer information insufficient to determine the wrondoer No infringement of Human Rights Other under examination
7799 15/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7798 15/06/2026 individual No wrongdoer no information Right to Education School education under examination
7794 15/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
7793 15/06/2026 individual No wrongdoer no information Right to Education School education under examination
7792 15/06/2026 individual No wrongdoer no information Social Rights - social security and compensations Maternity closed
7791 15/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7789 15/06/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
7788 15/06/2026 individual No wrongdoer no information Right to Education School education under examination
7787 15/06/2026 individual No wrongdoer no information Right to Education School education under examination
7786 15/06/2026 individual Lacal authorities and their administration Mayor of administrative region Right to good administration and good governance under examination
7783 15/06/2026 individual Persons entrusted with the provision of public services no information Consumer rights – mail delivery services closed
7782 15/06/2026 individual State authorities and their administration no information Civil and Political Rights Electoral Rights under examination
7781 15/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
7779 15/06/2026 individual No wrongdoer no information Right to Education School education under examination
7778 15/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Quality and timliness of administrtaive services under examination
7777 15/06/2026 individual Lacal authorities and their administration Municipal administration The right to a healthy and favorable environment Stray animals and domestic dogs under examination
7776 15/06/2026 individual No wrongdoer no information Right to Education School education under examination
7775 15/06/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
7774 15/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits closed
7773 15/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
7770 15/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
7769 15/06/2026 individual No wrongdoer no information Right to Education School education under examination
7768 15/06/2026 individual State authorities and their administration Central bodies of the government and their administrations Requests for Legislative Amendements indicating the normative act under examination
7766 14/06/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies Accrued penalties closed
7765 14/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other under examination
7763 13/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Internet and TV supply closed
7762 13/06/2026 individual No wrongdoer no information Social Rights Housing assistance closed
7761 13/06/2026 individual Lacal authorities and their administration no information Consumer Rights - Water supply Poor quality of the services delivered under examination
7759 12/06/2026 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance Other closed
7758 12/06/2026 individual Lacal authorities and their administration Municipal administration Consumer Rights - Transport Other under examination
7757 12/06/2026 individual No wrongdoer no information Consumer Rights - Electricity supply Price increase closed
7756 12/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Accrued penalties closed
7753 12/06/2026 individual No wrongdoer no information Right to Education School education under examination
7752 12/06/2026 individual No wrongdoer no information Right to Education High Education under examination
7747 12/06/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
7746 12/06/2026 individual No wrongdoer no information Social Rights - social security and compensations Temporary closed
7745 12/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
7744 12/06/2026 individual No wrongdoer no information Social Rights Housing assistance closed
7743 12/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7742 12/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Unsolicited inclusion of services under examination
7741 12/06/2026 individual No wrongdoer no information Right to Education School education under examination
7740 12/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
7739 12/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7737 12/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7736 12/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Reasonable time for consideration and answer to a problem under examination
7733 12/06/2026 individual Other no information Consumer Rights - Water supply Price increase closed
7731 12/06/2026 individual No wrongdoer no information Right of People with Disabilities Socio-economic protection under examination
7730 12/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
7729 12/06/2026 individual No wrongdoer no information Consumer Rights - Heating supply Price increase closed
7728 12/06/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
7727 12/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7726 12/06/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
7725 12/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7724 12/06/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
7721 12/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
7720 12/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
7719 12/06/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
7716 12/06/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies closed
7714 12/06/2026 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
7711 11/06/2026 legal entity State authorities and their administration no information Right to good administration and good governance under examination
7710 11/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
7709 11/06/2026 individual Other Other Request for referral to the Constitutional Court indicating the normative act under examination
7708 11/06/2026 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
7706 11/06/2026 individual Lacal authorities and their administration Mayor of administrative region Right to good administration and good governance Reasonable time for consideration and answer to a problem under examination
7705 11/06/2026 individual No wrongdoer no information Right to Education School education under examination
7704 11/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
7703 11/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right of Access to Service under examination
7702 11/06/2026 individual No wrongdoer no information Right to good administration and good governance closed
7701 11/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits closed
7698 11/06/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies closed
7697 11/06/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
7696 11/06/2026 individual No wrongdoer no information Consumer Rights - other under examination
7695 11/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
7694 11/06/2026 individual Lacal authorities and their administration no information Right of People with Disabilities Social Services and Individual Mobility under examination
7692 11/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Infrastructure under examination
7691 11/06/2026 individual No wrongdoer no information Right to Education School education under examination
7690 11/06/2026 individual Other Other The right to a healthy and favorable environment Other under examination
7689 11/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment services closed
7686 11/06/2026 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
7683 11/06/2026 individual No wrongdoer no information Right to Education School education under examination
7682 11/06/2026 individual State authorities and their administration Central bodies of the government and their administrations Requests for Legislative Amendements indicating the normative act closed
7679 11/06/2026 individual No wrongdoer no information Right to Education School education under examination
7677 11/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
7676 11/06/2026 individual State authorities and their administration Territorial bodies of the government and their administrations Right to good administration and good governance closed
7675 11/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
7674 11/06/2026 individual No wrongdoer no information Consumer rights – mail delivery services under examination
7673 11/06/2026 individual No wrongdoer no information Consumer Rights - other under examination
7671 11/06/2026 individual No wrongdoer no information Right to Education School education under examination
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
PRESS CENTER OF THE OMBUDSMAN
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