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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
9622 24/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
9621 24/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9616 24/07/2026 individual Other Other Right of People with Disabilities Social Services and Individual Mobility under examination
9615 24/07/2026 individual No wrongdoer no information Right of People with Disabilities Civil and Political Rights under examination
9614 24/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9613 24/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
9612 24/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
9611 24/07/2026 individual Persons entrusted with the provision of public services no information Right to good administration and good governance under examination
9609 24/07/2026 individual Persons entrusted with the provision of public services no information Right to good administration and good governance under examination
9604 24/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9603 24/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9601 24/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered under examination
9600 24/07/2026 individual Lacal authorities and their administration Municipal administration Consumer Rights - Transport under examination
9598 24/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
9597 23/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Poor quality of the services delivered under examination
9595 23/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits under examination
9594 23/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9593 23/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
9592 23/07/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
9590 23/07/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
9589 23/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment under examination
9588 23/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits under examination
9587 23/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
9586 23/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9583 23/07/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
9582 23/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Other under examination
9581 23/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9580 23/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9578 23/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9577 23/07/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
9575 23/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
9574 23/07/2026 individual Other Other Right of People with Disabilities Socio-economic protection under examination
9573 23/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9571 23/07/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
9570 23/07/2026 individual Natural or legal persons subject to private law Legal entity Consumer Rights - other Other under examination
9569 23/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other under examination
9568 23/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Civil and Political Rights under examination
9567 23/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Accrued penalties under examination
9566 23/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
9565 23/07/2026 individual Natural or legal persons subject to private law Physical person Other Human rights Other under examination
9564 23/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
9563 23/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right of Access to Service under examination
9562 23/07/2026 individual No wrongdoer no information Consumer Rights - other under examination
9561 23/07/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
9557 23/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
9556 23/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Unilateral adjustment by companies of consumer accounts under examination
9555 23/07/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
9554 23/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits under examination
9553 23/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Payment for unused services under examination
9552 23/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9551 23/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9550 23/07/2026 individual State authorities and their administration no information Right of People with Disabilities Other under examination
9548 23/07/2026 individual Other Other Civil and Political Rights Electoral Rights under examination
9539 23/07/2026 individual Natural or legal persons subject to private law Physical person The right to a healthy and favorable environment Stray animals and domestic dogs under examination
9538 23/07/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
9537 23/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
9535 22/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Payment for unused services under examination
9534 22/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Payment for unused services under examination
9533 22/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Infrastructure under examination
9532 22/07/2026 individual No wrongdoer no information Consumer Rights - other under examination
9531 22/07/2026 individual No wrongdoer no information Consumer Rights - Insurance Companies Other under examination
9530 22/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Accrued penalties closed
9527 22/07/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
9525 22/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
9524 22/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure under examination
9523 22/07/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
9522 22/07/2026 individual Lacal authorities and their administration Municipal administration Right of People with Disabilities Housing support under examination
9521 22/07/2026 individual No wrongdoer no information Right to good administration and good governance Quality and timliness of administrtaive services under examination
9520 22/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9519 22/07/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
9518 22/07/2026 individual No wrongdoer no information Social Rights Social Services under examination
9510 22/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other under examination
9509 22/07/2026 individual No wrongdoer no information Consumer Rights - Water supply Other under examination
9506 22/07/2026 individual No wrongdoer no information Right to Education School education under examination
9499 22/07/2026 individual No wrongdoer no information Social Rights Housing assistance closed
9498 22/07/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
9497 22/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
9496 22/07/2026 individual No wrongdoer no information Social Rights Social Services under examination
9494 22/07/2026 individual Other Other Requests for Legislative Amendements Other under examination
9493 22/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other closed
9492 22/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits under examination
9489 21/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
9484 21/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered under examination
9483 21/07/2026 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Poor quality of the services delivered under examination
9481 21/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9478 21/07/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
9477 21/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9476 21/07/2026 individual No wrongdoer no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
9475 21/07/2026 individual No wrongdoer no information Social Rights Social Protection under examination
9474 21/07/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
9472 21/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport Right of Access to Service under examination
9471 21/07/2026 individual No wrongdoer no information Right to Health Care Other under examination
9470 21/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9468 21/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
9467 21/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure under examination
9466 21/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply closed
9465 21/07/2026 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance under examination
9460 21/07/2026 legal entity Other Other Civil and Political Rights Other under examination
9458 21/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Payment for unused services closed
9456 21/07/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
9455 21/07/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
9454 21/07/2026 individual No wrongdoer no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
9452 21/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
9450 21/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Legality closed
9449 21/07/2026 individual Lacal authorities and their administration Municipal administration The right to a healthy and favorable environment Stray animals and domestic dogs under examination
9448 21/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
9447 20/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
9446 20/07/2026 individual No wrongdoer no information Right to good administration and good governance Quality and timliness of administrtaive services under examination
9444 20/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
9443 20/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
9442 20/07/2026 individual Lacal authorities and their administration no information Consumer Rights - Water supply Right of Access to Service under examination
9440 20/07/2026 individual No wrongdoer no information Consumer Rights - Transport under examination
9439 20/07/2026 individual No wrongdoer no information Consumer Rights - Bank services Poor quality of the services delivered under examination
9437 20/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9436 20/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Poor quality of the services delivered under examination
9435 20/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
9433 20/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
9432 20/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
9430 20/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
9429 20/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes under examination
9428 20/07/2026 individual Lacal authorities and their administration no information Consumer Rights - Water supply Other under examination
9427 20/07/2026 individual No wrongdoer no information Consumer Rights - Insurance Companies under examination
9426 20/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
9425 20/07/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
9424 20/07/2026 individual No wrongdoer no information Access to Justice Right to a fair trial under examination
9422 20/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
9420 20/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply under examination
9419 20/07/2026 individual State authorities and their administration Territorial bodies of the government and their administrations The right to a healthy and favorable environment Noise in the living environment under examination
9418 20/07/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
9417 20/07/2026 individual No wrongdoer no information Consumer Rights - Garbage collection under examination
9414 20/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Infrastructure closed
9413 20/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
9412 20/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other under examination
9410 20/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
9409 20/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other closed
9408 20/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9406 20/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
9404 20/07/2026 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
9403 20/07/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
9402 20/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9396 20/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
9395 20/07/2026 individual Persons entrusted with the provision of public services no information Right to good administration and good governance under examination
9391 20/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Other closed
9390 20/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes under examination
9389 20/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9388 20/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
9387 20/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9386 20/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
9385 20/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9384 20/07/2026 individual Lacal authorities and their administration Region administration The right to a healthy and favorable environment Conservation of woody vegetation under examination
OMBUDSMAN'S RECEPTION-ROOM
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  • e-mail: priemna@ombudsman.bg
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