Public Register of Complaints

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>No/ Date	Category of the complaint/signal sender	Category of the defendant/person, against whom the file has been opened	Type of of the defendant/person, against whom the file has been opened	Affected rights	Complaint type	Complaint status
4247 18/07/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply		under examination
4240 18/07/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
4237 18/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
4225 17/07/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
4224 17/07/2025	individual	No wrongdoer	no information	Right to Health Care	Access to Helth Care	under examination
4222 17/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
4221 17/07/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
4220 17/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right of Access to Service	under examination
4216 17/07/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
4215 17/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Price increase	under examination
4212 17/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
4211 17/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply		under examination
4209 17/07/2025	legal entity	No wrongdoer	no information	Consumer Rights - other		closed
4207 17/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
4205 17/07/2025	individual	No wrongdoer	no information	Consumer rights – mail delivery services		closed
4204 17/07/2025	individual	No wrongdoer	no information	Consumer rights – mail delivery services		closed
4203 17/07/2025	individual	No wrongdoer	no information	Right to Health Care	Access to medicines and medical devices and dietary foods	under examination
4202 17/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply		under examination
4201 17/07/2025	individual	Natural or legal persons subject to private law	no information	Consumer Rights - other		closed
4200 17/07/2025	individual	Other	Other	Other Human rights	Other	under examination
4197 16/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Inspections and replacement of commercial metering devices in the absence of the customer	under examination
4196 16/07/2025	individual	No wrongdoer	no information	Civil and Political Rights	Other	closed
4194 16/07/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
4192 16/07/2025	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies		closed
4190 16/07/2025	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
4187 16/07/2025	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
4185 16/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	closed
4184 16/07/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Payment for unused services	under examination
4183 16/07/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Maternity	under examination
4182 16/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
4180 16/07/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
4177 16/07/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Maternity	under examination
4171 16/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Transport		closed
4170 16/07/2025	individual	Lacal authorities and their administration	no information	Consumer Rights - Transport		under examination
4169 16/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Payment for unused services	closed
4166 15/07/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	closed
4165 15/07/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		closed
4164 15/07/2025	individual	Natural or legal persons subject to private law	no information	Consumer Rights - other		closed
4163 15/07/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	closed
4160 15/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Other	closed
4159 15/07/2025	individual	Judicial system authorities and their administration	Judicial system authority	Access to Justice	Right to a fair trial	closed
4158 15/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	closed
4154 15/07/2025	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
4150 15/07/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
4149 15/07/2025	individual	Natural or legal persons subject to private law	Physical person	Consumer rights – mail delivery services		closed
4147 15/07/2025	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
4144 15/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Right of Access to Service	under examination
4143 14/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	closed
4142 14/07/2025	individual	No wrongdoer	no information	Consumer Rights - other	Right to information	closed
4140 14/07/2025	individual	Lacal authorities and their administration	no information	Right to good administration and good governance	Quality and timliness of administrtaive services	closed
4138 14/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	closed
4137 14/07/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Access to Justice	Other	under examination
4136 14/07/2025	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	closed
4135 14/07/2025	individual	Lacal authorities and their administration	Municipal administration	Consumer Rights - Water supply	Other	closed
4131 14/07/2025	individual	No wrongdoer	no information	Right to good administration and good governance		closed
4129 14/07/2025	individual	No wrongdoer	no information	Consumer Rights - other		closed
4127 14/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right to real measurement and reporting	closed
4126 14/07/2025	individual	No wrongdoer	no information	Right to Education	High Education	under examination
4125 14/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	closed
4124 14/07/2025	legal entity	No wrongdoer	no information	Right to good administration and good governance		closed
4121 14/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer rights – mail delivery services	Poor quality of the services delivered	closed
4119 14/07/2025	individual	No wrongdoer	no information	Right to good administration and good governance	Access to information	closed
4118 14/07/2025	individual	No wrongdoer	no information	Right to Education	High Education	under examination
4115 14/07/2025	individual	Other	Other	Civil and Political Rights	Other	under examination
4114 14/07/2025	individual	No wrongdoer	no information	Consumer Rights - Electricity supply	Right of Access to Service	under examination
4113 13/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Other	under examination
4111 12/07/2025	individual	No wrongdoer	no information	Consumer Rights - other	Other	under examination
4110 12/07/2025	individual	Persons entrusted with the provision of public services	no information	Right to good administration and good governance	Local Self-governance	closed
4109 12/07/2025	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
4108 11/07/2025	individual	Няма въведен текст!	no information	Consumer Rights - Fast loan companies	Increase in fees	closed
4106 11/07/2025	individual	Natural or legal persons subject to private law	no information	Consumer Rights - other		closed
4105 11/07/2025	individual	Natural or legal persons subject to private law	no information	Consumer Rights - other		under examination
4104 11/07/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Maternity	under examination
4103 11/07/2025	individual	No wrongdoer	no information	Consumer Rights - other		closed
4102 11/07/2025	individual	Lacal authorities and their administration	no information	Right of People with Disabilities		closed
4101 11/07/2025	individual	No wrongdoer	no information	Right to Education	High Education	under examination
4100 11/07/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
4095 11/07/2025	individual	No wrongdoer	information insufficient to determine the wrondoer	Consumer Rights - Water supply	Other	closed
4094 11/07/2025	individual	Natural or legal persons subject to private law	no information	Consumer Rights - other		closed
4093 11/07/2025	individual	Няма въведен текст!	no information	Consumer Rights – Debt collection companies		under examination
4088 11/07/2025	individual	No wrongdoer	no information	Consumer Rights - Heating supply	Unilateral adjustment by companies of consumer accounts	under examination
4087 11/07/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Poor quality of the services delivered	closed
4086 11/07/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
4085 11/07/2025	individual	No wrongdoer	no information	Right to good administration and good governance		closed
4084 11/07/2025	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
4083 11/07/2025	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
4082 11/07/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		closed
4081 11/07/2025	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies	Other	under examination
4080 10/07/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply		closed
4079 10/07/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Payment for unused services	under examination
4077 10/07/2025	individual	State authorities and their administration	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
4075 10/07/2025	individual	State authorities and their administration	Central bodies of the government and their administrations	Right to good administration and good governance		closed
4071 10/07/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Poor quality of the services delivered	closed
4070 10/07/2025	legal entity	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Poor quality of the services delivered	under examination
4069 10/07/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Poor quality of the services delivered	closed
4067 10/07/2025	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies		under examination
4065 10/07/2025	individual	State authorities and their administration	Central bodies of the government and their administrations	Consumer Rights - Phones and communication supply	Other	under examination
4064 10/07/2025	individual	No wrongdoer	no information	Consumer Rights - Heating supply	Unsolicited inclusion of services	under examination
4063 10/07/2025	individual	No wrongdoer	no information	Right to Education	High Education	under examination
4057 10/07/2025	individual	No wrongdoer	no information	Right to Education	High Education	under examination
4056 10/07/2025	individual	State authorities and their administration	no information	Right of People with Disabilities	Socio-economic protection	under examination
4055 09/07/2025	individual	Natural or legal persons subject to private law	no information	Consumer Rights - other		closed
4053 09/07/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
4051 09/07/2025	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
4045 09/07/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights – Debt collection companies		closed
4042 09/07/2025	individual	Lacal authorities and their administration	no information	Consumer Rights - Water supply	Other	closed
4040 09/07/2025	individual	Lacal authorities and their administration	Municipal council	Other Human rights	Other	under examination
4038 09/07/2025	individual	No wrongdoer	no information	Right to Health Care	Access to Helth Care	closed
4037 09/07/2025	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	closed
4035 09/07/2025	individual	Persons entrusted with the provision of public services	no information	Right of People with Disabilities	Social Services and Individual Mobility	under examination
4032 09/07/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Poor quality of the services delivered	closed
4030 09/07/2025	individual	No wrongdoer	no information	Right to Health Care	Other	under examination
4028 09/07/2025	individual	State authorities and their administration	Central bodies of the government and their administrations	Right of People with Disabilities	Healthcare and rehabilitation	under examination
4026 09/07/2025	legal entity	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply		under examination
4024 09/07/2025	individual	State authorities and their administration	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
4023 09/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
4021 09/07/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
4019 08/07/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	closed
4017 08/07/2025	individual	No wrongdoer	no information	Consumer Rights - other		closed
4016 08/07/2025	individual	Lacal authorities and their administration	no information	Right to good administration and good governance	Violation of legal requirements and non-fulfillment of obligations by state authorities	closed
4015 08/07/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Accrued penalties	closed
4014 08/07/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply		under examination
4013 08/07/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Other	under examination
4012 08/07/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	closed
4011 08/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	closed
4010 08/07/2025	individual	No wrongdoer	information insufficient to determine the wrondoer	Consumer Rights - Water supply	Other	closed
4009 08/07/2025	individual	No wrongdoer	no information	Consumer Rights - other		closed
4008 08/07/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
4007 08/07/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
4006 08/07/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
4005 08/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	closed
4004 08/07/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
4003 08/07/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
4002 08/07/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
4001 08/07/2025	individual	No wrongdoer	information insufficient to determine the wrondoer	Consumer Rights - Water supply	Other	closed
4000 08/07/2025	individual	State authorities and their administration	Central bodies of the government and their administrations	Right of People with Disabilities	Access to Education	under examination
3999 08/07/2025	individual	Natural or legal persons subject to private law	Legal entity	Consumer Rights - other	Other	closed
3998 07/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right to information	closed
3997 07/07/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Poor quality of the services delivered	closed
3994 07/07/2025	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies	Delayed payment of due compensation	under examination
3993 07/07/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right of Access to Service	under examination
3992 07/07/2025	individual	Няма въведен текст!	no information	Consumer Rights – Debt collection companies		under examination
3991 07/07/2025	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
3990 07/07/2025	individual	Lacal authorities and their administration	Mayor of administrative region	Right to good administration and good governance	Quality and timliness of administrtaive services	under examination
3989 07/07/2025	individual	No wrongdoer	no information	Consumer Rights - other		under examination
3986 07/07/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Poor quality of the services delivered	closed
3985 07/07/2025	individual	State authorities and their administration	no information	Right of People with Disabilities	Socio-economic protection	under examination
3981 07/07/2025	individual	Natural or legal persons subject to private law	Physical person	Other Human rights	Other	under examination
3980 07/07/2025	individual	Persons entrusted with the provision of public services	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
3979 07/07/2025	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination

Public Register of Complaints

OMBUDSMAN'S RECEPTION-ROOM

PRESS CENTER OF THE OMBUDSMAN

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