Public Register of Complaints

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>No/ Date	Category of the complaint/signal sender	Category of the defendant/person, against whom the file has been opened	Type of of the defendant/person, against whom the file has been opened	Affected rights	Complaint type	Complaint status
2786 20/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right to real measurement and reporting	under examination
2782 20/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2780 20/02/2026	individual	State authorities and their administration	Territorial bodies of the government and their administrations	Right of People with Disabilities	Participation in public life	under examination
2779 20/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
2773 20/02/2026	individual	Natural or legal persons subject to private law	Legal entity	Other Human rights	Other	under examination
2770 20/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply		under examination
2769 20/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Other	under examination
2767 20/02/2026	individual	Lacal authorities and their administration	Municipal administration	Right to good administration and good governance	Violation of legal requirements and non-fulfillment of obligations by state authorities	under examination
2766 20/02/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance	Local Self-governance	under examination
2765 20/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2764 20/02/2026	individual	Няма въведен текст!	no information	Consumer Rights - Bank services	Payment for unused services	under examination
2763 19/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2761 19/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2760 19/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2758 19/02/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
2756 19/02/2026	legal entity	No wrongdoer	no information	Right to Education	Pre-school education	under examination
2754 19/02/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
2753 19/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Gaz supply	Poor quality of the services delivered	under examination
2751 19/02/2026	individual	No wrongdoer	no information	Social Rights	Housing assistance	under examination
2748 19/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Accrued penalties	under examination
2747 19/02/2026	individual	Other	Other	Access to Justice	Other	under examination
2746 19/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
2745 19/02/2026	individual	No wrongdoer	no information	Right to good administration and good governance	Reasonable time for consideration and answer to a problem	under examination
2743 19/02/2026	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies		under examination
2741 19/02/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Civil and Political Rights	under examination
2740 19/02/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Civil and Political Rights	under examination
2738 19/02/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
2734 19/02/2026	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
2731 19/02/2026	individual	No wrongdoer	no information	Social Rights	Social Protection	under examination
2728 19/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
2727 19/02/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Maternity	under examination
2724 19/02/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Transport		under examination
2723 19/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right to real measurement and reporting	under examination
2721 19/02/2026	legal entity	No wrongdoer	no information	Right to Education	Pre-school education	under examination
2720 19/02/2026	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
2718 19/02/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Socio-economic protection	under examination
2717 19/02/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
2716 19/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2715 19/02/2026	individual	Lacal authorities and their administration	no information	Consumer Rights - Garbage collection		under examination
2714 19/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2712 19/02/2026	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
2711 19/02/2026	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
2709 19/02/2026	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
2707 19/02/2026	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
2706 19/02/2026	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
2705 19/02/2026	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
2704 19/02/2026	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
2703 19/02/2026	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
2702 19/02/2026	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
2701 19/02/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
2700 19/02/2026	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
2699 19/02/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
2698 19/02/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
2696 19/02/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
2695 19/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right to information	under examination
2694 19/02/2026	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
2692 19/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2689 19/02/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
2688 18/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2687 18/02/2026	legal entity	No wrongdoer	no information	Right to Education	Pre-school education	under examination
2684 18/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2683 18/02/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
2681 18/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2680 18/02/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Social Services and Individual Mobility	under examination
2679 18/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
2678 18/02/2026	individual	No wrongdoer	no information	Right to Health Care	Health insurance rights	under examination
2676 18/02/2026	individual	No wrongdoer	no information	Right to Health Care	Health insurance rights	under examination
2671 18/02/2026	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
2669 18/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
2668 18/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
2667 18/02/2026	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
2666 18/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
2664 18/02/2026	individual	No wrongdoer	no information	Right to Health Care	Health insurance rights	under examination
2663 18/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
2661 18/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Payment for unused services	under examination
2660 18/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2659 18/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
2657 18/02/2026	individual	Persons entrusted with the provision of public services	no information	Right to good administration and good governance		under examination
2656 18/02/2026	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
2655 18/02/2026	individual	No wrongdoer	no information	Right to Health Care	Health insurance rights	under examination
2654 18/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
2653 18/02/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
2652 18/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
2650 18/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
2649 18/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
2648 18/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
2647 18/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
2646 18/02/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
2645 18/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
2643 18/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
2642 18/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
2641 18/02/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Social Services and Individual Mobility	under examination
2640 17/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2639 17/02/2026	legal entity	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Unilateral adjustment by companies of consumer accounts	under examination
2638 17/02/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
2637 17/02/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
2636 17/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2635 17/02/2026	individual	No wrongdoer	no information	Consumer rights – mail delivery services		under examination
2634 17/02/2026	legal entity	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
2633 17/02/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	closed
2632 17/02/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
2630 17/02/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
2629 17/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Unilateral adjustment by companies of consumer accounts	closed
2628 17/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2626 17/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
2625 17/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply		under examination
2623 17/02/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply	Price increase	under examination
2622 17/02/2026	individual	No wrongdoer	no information	Right to Health Care	Access to medicines and medical devices and dietary foods	under examination
2620 17/02/2026	individual	Lacal authorities and their administration	Municipal administration	Right to good administration and good governance		under examination
2619 17/02/2026	legal entity	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2618 17/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2616 17/02/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
2615 17/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2614 17/02/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
2612 17/02/2026	individual	Lacal authorities and their administration	Mayor of administrative region	Right to good administration and good governance		under examination
2610 17/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2608 17/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2607 17/02/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
2606 17/02/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
2604 17/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right to information	under examination
2603 17/02/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
2601 17/02/2026	individual	Няма въведен текст!	no information	Consumer Rights - Bank services	Other	under examination
2599 17/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	under examination
2598 17/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Other	under examination
2597 17/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2596 17/02/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply	Price increase	under examination
2595 17/02/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
2594 17/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2593 17/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2592 17/02/2026	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
2591 17/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2590 17/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	under examination
2589 17/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right to information	under examination
2588 17/02/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	closed
2587 17/02/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Electricity supply	Price increase	under examination
2585 17/02/2026	individual	No wrongdoer	no information	Right to Health Care	Health insurance rights	under examination
2583 17/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2582 17/02/2026	individual	No wrongdoer	no information	Right to Education	Pre-school education	closed
2581 17/02/2026	individual	No wrongdoer	no information	Right to Health Care	Access to information	under examination
2580 17/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
2579 17/02/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Consumer Rights - Electricity supply	Price increase	under examination
2578 17/02/2026	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		closed
2577 17/02/2026	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		under examination
2576 17/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply		under examination
2575 16/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2573 16/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2572 16/02/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Civil and Political Rights	under examination
2571 16/02/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right of People with Disabilities	Socio-economic protection	under examination
2570 16/02/2026	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
2569 16/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Price increase	under examination

Public Register of Complaints

OMBUDSMAN'S RECEPTION-ROOM

PRESS CENTER OF THE OMBUDSMAN

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