Public Register of Complaints

Search form

>No/ Date	Category of the complaint/signal sender	Category of the defendant/person, against whom the file has been opened	Type of of the defendant/person, against whom the file has been opened	Affected rights	Complaint type	Complaint status
8258 30/10/2025	individual	No wrongdoer	no information	Social Rights	Social Protection	under examination
8257 30/10/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Maternity	under examination
8250 30/10/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
8248 30/10/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Temporary	under examination
8244 30/10/2025	individual	No wrongdoer	no information	Right to Health Care	Other	under examination
8242 30/10/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Unemployment	under examination
8235 30/10/2025	individual	Judicial system authorities and their administration	Judicial system authority	Access to Justice	Right to a fair trial	under examination
8234 30/10/2025	individual	Judicial system authorities and their administration	Judicial system authority	Access to Justice	Right to a fair trial	under examination
8233 30/10/2025	individual	Other	Other	Requests for Legislative Amendements	Other	under examination
8225 29/10/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
8224 29/10/2025	individual	Other	Other	Request for referral to the Constitutional Court	indicating the normative act	under examination
8220 29/10/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
8219 29/10/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
8214 29/10/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
8212 29/10/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
8189 28/10/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
8185 28/10/2025	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
8183 28/10/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
8174 28/10/2025	individual	No wrongdoer	no information	Social Rights	Social Protection	under examination
8171 28/10/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
8165 28/10/2025	individual	Other	Other	Requests for Legislative Amendements	indicating the normative act	under examination
8163 28/10/2025	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor disputes	under examination
8162 28/10/2025	individual	No wrongdoer	information insufficient to determine the wrondoer	Civil and Political Rights	Other	under examination
8160 28/10/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
8154 28/10/2025	individual	No wrongdoer	no information	Access to Justice	Right to a fair trial	under examination
8153 28/10/2025	individual	No wrongdoer	no information	Social Rights	Housing assistance	closed
8152 28/10/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
8151 28/10/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Maternity	closed
8141 27/10/2025	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
8139 27/10/2025	individual	No wrongdoer	information insufficient to determine the wrondoer	Civil and Political Rights	Other	under examination
8136 27/10/2025	legal entity	No wrongdoer	no information	Right to good administration and good governance		under examination
8132 27/10/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	closed
8130 27/10/2025	individual	No wrongdoer	no information	Right to Health Care	Access to Helth Care	under examination
8126 27/10/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
8124 27/10/2025	individual	Lacal authorities and their administration	no information	Consumer Rights - Transport		under examination
8123 27/10/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Other	under examination
8121 27/10/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
8120 27/10/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	closed
8119 27/10/2025	individual	Lacal authorities and their administration	Region administration	Right to good administration and good governance	Legality	under examination
8118 27/10/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
8115 27/10/2025	individual	No wrongdoer	information insufficient to determine the wrondoer	No infringement of Human Rights	Other	under examination
8113 27/10/2025	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
8112 27/10/2025	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		under examination
8110 27/10/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
8106 27/10/2025	individual	No wrongdoer	no information	Social Rights	Housing assistance	under examination
8104 27/10/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
8103 27/10/2025	individual	Lacal authorities and their administration	Region administration	Right to good administration and good governance		under examination
8102 27/10/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
8101 27/10/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
8100 26/10/2025	individual	No wrongdoer	no information	Consumer Rights - other	Other	under examination
8099 26/10/2025	individual	No wrongdoer	no information	Consumer Rights - other	Other	under examination
8098 26/10/2025	individual	Other	Other	Request for referral to the Constitutional Court	indicating the normative act	under examination
8097 26/10/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	closed
8096 26/10/2025	individual	No wrongdoer	no information	Consumer Rights - Bank services	Right to information	closed
8095 26/10/2025	individual	No wrongdoer	no information	Consumer Rights - Bank services	Right to information	closed
8094 26/10/2025	individual	No wrongdoer	no information	Consumer Rights - other	Other	under examination
8093 26/10/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right of Access to Service	under examination
8092 25/10/2025	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Remuneration and benefits	under examination
8091 25/10/2025	individual	Natural or legal persons subject to private law	Physical person	Other Human rights	Other	under examination
8090 25/10/2025	individual	No wrongdoer	no information	Consumer Rights - Bank services	Other	under examination
8089 24/10/2025	individual	Persons entrusted with the provision of public services	no information	Consumer rights – mail delivery services		under examination
8087 24/10/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right to real measurement and reporting	under examination
8085 24/10/2025	individual	No wrongdoer	no information	Right to good administration and good governance		closed
8082 24/10/2025	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Remuneration and benefits	closed
8080 24/10/2025	individual	No wrongdoer	information insufficient to determine the wrondoer	Civil and Political Rights	Other	under examination
8079 24/10/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
8078 24/10/2025	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		closed
8077 24/10/2025	individual	Other	Other	Request for referral to the Constitutional Court	indicating the normative act	under examination
8075 24/10/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
8073 24/10/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
8067 24/10/2025	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	under examination
8066 24/10/2025	individual	No wrongdoer	no information	Social Rights	Housing assistance	closed
8065 24/10/2025	individual	State authorities and their administration	Independent bodies established by law, outside of the executive power branch, and their administrations	Consumer Rights - Water supply	Other	closed
8063 24/10/2025	individual	State authorities and their administration	Independent bodies established by law, outside of the executive power branch, and their administrations	Consumer Rights - Water supply	Other	closed
8062 24/10/2025	individual	Persons entrusted with the provision of public services	no information	Consumer rights – mail delivery services		under examination
8061 24/10/2025	individual	No wrongdoer	no information	Right to good administration and good governance	Quality and timliness of administrtaive services	under examination
8060 24/10/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Unemployment	under examination
8058 24/10/2025	individual	Other	Other	Request for referral to the Constitutional Court	indicating the normative act	under examination
8057 24/10/2025	individual	No wrongdoer	no information	Social Rights	Housing assistance	closed
8055 24/10/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
8054 24/10/2025	individual	State authorities and their administration	Central bodies of the government and their administrations	Civil and Political Rights	Right to participate	under examination
8052 24/10/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services	Payment for unused services	closed
8051 24/10/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Other	under examination
8050 23/10/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Other	closed
8048 23/10/2025	individual	No wrongdoer	no information	Right to Health Care	Access to Helth Care	under examination
8046 23/10/2025	legal entity	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	closed
8045 23/10/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
8043 23/10/2025	individual	Lacal authorities and their administration	Mayor	Right to good administration and good governance		under examination
8042 23/10/2025	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Other	under examination
8037 23/10/2025	individual	No wrongdoer	no information	Consumer Rights - Water supply	Other	under examination
8036 23/10/2025	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor disputes	under examination
8034 23/10/2025	individual	State authorities and their administration	no information	Consumer Rights - other		under examination
8033 23/10/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
8032 23/10/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
8031 23/10/2025	individual	State authorities and their administration	Independent bodies established by law, outside of the executive power branch, and their administrations	Consumer Rights - Water supply	Other	closed
8030 23/10/2025	individual	Няма въведен текст!	no information	Consumer Rights - Fast loan companies	Other	under examination
8029 23/10/2025	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
8028 23/10/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
8027 23/10/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	closed
8024 23/10/2025	individual	State authorities and their administration	Independent bodies established by law, outside of the executive power branch, and their administrations	Consumer Rights - Water supply	Other	closed
8023 23/10/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
8020 23/10/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Garbage collection	Poor quality of the services delivered	under examination
8018 23/10/2025	individual	No wrongdoer	no information	Consumer rights – mail delivery services	Right of Access to Service	closed
8016 22/10/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
8015 22/10/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Maternity	under examination
8014 22/10/2025	individual	Lacal authorities and their administration	Mayor of administrative region	Right to good administration and good governance		under examination
8013 22/10/2025	individual	No wrongdoer	no information	Consumer Rights - other	Poor quality of the services delivered	under examination
8012 22/10/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
8011 22/10/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
8010 22/10/2025	individual	Persons entrusted with the provision of public services	no information	Right to good administration and good governance		under examination
8006 22/10/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
8001 22/10/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply		under examination
8000 22/10/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Other	under examination
7999 22/10/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Payment for unused services	closed
7998 22/10/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Other	closed
7993 22/10/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Unsolicited inclusion of services	closed
7992 22/10/2025	individual	Lacal authorities and their administration	Region administration	Consumer Rights - Garbage collection		under examination
7991 22/10/2025	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor disputes	under examination
7990 22/10/2025	individual	No wrongdoer	no information	Right to good administration and good governance	Other	closed
7989 22/10/2025	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
7987 22/10/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Delayed payment of due compensation	under examination
7986 22/10/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Other	under examination
7985 22/10/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
7984 22/10/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Accrued penalties	closed
7983 22/10/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
7981 22/10/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Unsolicited inclusion of services	closed
7980 22/10/2025	individual	No wrongdoer	no information	Consumer Rights - other	Delayed payment of due compensation	under examination
7979 22/10/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Unsolicited inclusion of services	closed
7976 22/10/2025	individual	No wrongdoer	information insufficient to determine the wrondoer	Requests for Legislative Amendements	indicating the normative act	under examination
7975 22/10/2025	individual	No wrongdoer	no information	Right to Health Care	Access to medicines and medical devices and dietary foods	under examination
7973 22/10/2025	individual	No wrongdoer	no information	Right of People with Disabilities	Accessibility	closed
7970 21/10/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	closed
7969 21/10/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Poor quality of the services delivered	under examination
7965 21/10/2025	individual	No wrongdoer	no information	Right to good administration and good governance		closed
7964 21/10/2025	individual	No wrongdoer	no information	Consumer Rights - other		under examination
7963 21/10/2025	individual	State authorities and their administration	Central bodies of the government and their administrations	Right of People with Disabilities	Socio-economic protection	closed
7961 21/10/2025	individual	Lacal authorities and their administration	Municipal administration	The right to a healthy and favorable environment	Stray animals and domestic dogs	under examination
7957 21/10/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
7956 21/10/2025	individual	Persons entrusted with the provision of public services	no information	Consumer rights – mail delivery services		under examination
7955 21/10/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Poor quality of the services delivered	closed
7954 21/10/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
7953 21/10/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
7952 21/10/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Temporary	closed
7951 21/10/2025	individual	No wrongdoer	no information	Right to Health Care	Access to Helth Care	under examination
7949 21/10/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Other	closed
7948 21/10/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
7946 21/10/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
7945 21/10/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
7943 21/10/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Other	under examination
7942 21/10/2025	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination

Public Register of Complaints

OMBUDSMAN'S RECEPTION-ROOM

PRESS CENTER OF THE OMBUDSMAN

Follow us