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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
1475 30/01/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
1474 30/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
1473 30/01/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
1471 30/01/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
1470 30/01/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure under examination
1469 30/01/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes under examination
1468 30/01/2026 individual No wrongdoer no information Consumer Rights - Insurance Companies closed
1466 30/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
1465 30/01/2026 individual No wrongdoer no information Right of People with Disabilities Accessibility under examination
1464 30/01/2026 individual No wrongdoer no information Social Rights Housing assistance under examination
1462 30/01/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
1461 30/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport under examination
1460 30/01/2026 individual Persons entrusted with the provision of public services no information Right to good administration and good governance under examination
1459 30/01/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
1457 30/01/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
1455 30/01/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
1454 30/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
1453 30/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
1452 30/01/2026 individual Lacal authorities and their administration Mayor Right to good administration and good governance under examination
1451 30/01/2026 individual Lacal authorities and their administration no information Consumer Rights - Transport under examination
1450 30/01/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
1449 30/01/2026 individual No wrongdoer no information Consumer Rights - other under examination
1447 30/01/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
1446 30/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
1445 30/01/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
1444 30/01/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Phones and communication supply under examination
1442 30/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
1440 30/01/2026 individual No wrongdoer no information Consumer Rights - Insurance Companies under examination
1438 29/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
1436 29/01/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other under examination
1435 29/01/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
1434 29/01/2026 individual State authorities and their administration Central bodies of the government and their administrations Right of People with Disabilities Civil and Political Rights under examination
1431 29/01/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Payment for unused services under examination
1430 29/01/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes under examination
1429 29/01/2026 individual No wrongdoer no information Right of People with Disabilities Socio-economic protection under examination
1426 29/01/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
1425 29/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
1419 29/01/2026 individual No wrongdoer no information Right of People with Disabilities under examination
1417 29/01/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
1416 29/01/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
1415 29/01/2026 individual No wrongdoer no information Right to good administration and good governance under examination
1414 29/01/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings closed
1413 29/01/2026 individual No wrongdoer no information Right to good administration and good governance under examination
1412 29/01/2026 individual No wrongdoer no information Consumer rights – mail delivery services under examination
1410 29/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
1409 29/01/2026 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
1408 29/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
1407 29/01/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Poor quality of the services delivered under examination
1406 29/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to information under examination
1405 29/01/2026 individual No wrongdoer no information Right to Education High Education under examination
1404 29/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
1402 29/01/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other under examination
1400 29/01/2026 individual No wrongdoer no information Consumer Rights - Heating supply under examination
1399 29/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to information under examination
1398 29/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
1396 29/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
1395 29/01/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Bank services under examination
1394 29/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
1393 29/01/2026 individual Natural or legal persons subject to private law Physical person Other Human rights Other under examination
1392 28/01/2026 individual No wrongdoer no information Consumer Rights - Bank services Other under examination
1390 28/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
1389 28/01/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
1388 28/01/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes under examination
1385 28/01/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
1384 28/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Payment for unused services under examination
1383 28/01/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
1382 28/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right to check consumption under examination
1381 28/01/2026 individual No wrongdoer no information Social Rights Social Protection under examination
1380 28/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
1379 28/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
1377 28/01/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Heating supply under examination
1376 28/01/2026 individual No wrongdoer no information Right to good administration and good governance under examination
1375 28/01/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
1374 28/01/2026 individual No wrongdoer no information Consumer Rights - Heating supply under examination
1372 28/01/2026 individual No wrongdoer no information Consumer Rights - Heating supply Poor quality of the services delivered under examination
1370 28/01/2026 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1369 28/01/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
1365 28/01/2026 individual Няма въведен текст! no information Consumer Rights - Bank services under examination
1364 28/01/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
1362 28/01/2026 individual No wrongdoer no information Consumer Rights - Heating supply Poor quality of the services delivered under examination
1360 28/01/2026 individual Natural or legal persons subject to private law Physical person Right to good administration and good governance under examination
1359 28/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1358 28/01/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
1356 28/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1355 28/01/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other under examination
1354 28/01/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
1353 28/01/2026 individual No wrongdoer no information Right of People with Disabilities Socio-economic protection under examination
1352 28/01/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
1351 28/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1349 28/01/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other under examination
1348 28/01/2026 individual Lacal authorities and their administration Mayor Right to good administration and good governance under examination
1347 28/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1346 28/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1345 28/01/2026 individual Persons entrusted with the provision of public services no information Consumer rights – mail delivery services under examination
1343 28/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1342 28/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1341 28/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1340 28/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1339 28/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1338 28/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1337 28/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1336 28/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1335 28/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1334 28/01/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Payment for unused services closed
1333 28/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1332 28/01/2026 individual No wrongdoer no information Right to Education School education under examination
1331 27/01/2026 individual No wrongdoer no information Consumer Rights - Heating supply under examination
1330 27/01/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Payment for unused services closed
1329 27/01/2026 individual No wrongdoer no information Consumer Rights - Heating supply under examination
1328 27/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Other under examination
1327 27/01/2026 individual No wrongdoer no information Right to good administration and good governance Quality and timliness of administrtaive services under examination
1326 27/01/2026 individual No wrongdoer no information Consumer Rights - Bank services Poor quality of the services delivered closed
1325 27/01/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
1324 27/01/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes under examination
1323 27/01/2026 individual No wrongdoer no information Consumer Rights – Debt collection companies Increase in fees closed
1322 27/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
1320 27/01/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
1318 27/01/2026 individual No wrongdoer no information Consumer Rights - Transport under examination
1317 27/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1316 27/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1314 27/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1313 27/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1311 27/01/2026 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance under examination
1310 27/01/2026 individual No wrongdoer no information Consumer Rights - other under examination
1308 27/01/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
1307 27/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1306 27/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1305 27/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1304 27/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1303 27/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1302 27/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
1301 27/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1299 27/01/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings closed
1298 27/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1297 27/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1296 27/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1295 27/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right to real measurement and reporting under examination
1294 27/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
1293 27/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure under examination
1292 27/01/2026 individual No wrongdoer no information Consumer Rights - Bank services under examination
1291 27/01/2026 individual Judicial system authorities and their administration Judicial system authority Access to Justice Right to a fair trial under examination
1290 27/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
1289 27/01/2026 individual No wrongdoer no information Right to good administration and good governance under examination
1288 27/01/2026 individual No wrongdoer no information Right to Education Other under examination
1287 27/01/2026 individual No wrongdoer no information Consumer Rights – Debt collection companies under examination
1286 27/01/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1285 27/01/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other under examination
1282 27/01/2026 individual Няма въведен текст! no information Consumer Rights - Bank services under examination
1281 27/01/2026 individual No wrongdoer no information Right to good administration and good governance under examination
1280 27/01/2026 individual State authorities and their administration Central bodies of the government and their administrations Consumer Rights - Phones and communication supply under examination
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
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