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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
7747 12/06/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
7745 12/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
7743 12/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7742 12/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
7740 12/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
7737 12/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7736 12/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
7733 12/06/2026 individual Other no information Consumer Rights - Water supply Price increase under examination
7731 12/06/2026 individual No wrongdoer no information Right of People with Disabilities Socio-economic protection under examination
7730 12/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
7729 12/06/2026 individual No wrongdoer no information Consumer Rights - Heating supply under examination
7728 12/06/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
7727 12/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7725 12/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7724 12/06/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
7721 12/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
7720 12/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
7719 12/06/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
7716 12/06/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
7711 11/06/2026 legal entity State authorities and their administration no information Right to good administration and good governance under examination
7710 11/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
7706 11/06/2026 individual Lacal authorities and their administration Mayor of administrative region Right to good administration and good governance under examination
7704 11/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
7703 11/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right of Access to Service under examination
7698 11/06/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
7696 11/06/2026 individual No wrongdoer no information Consumer Rights - other under examination
7695 11/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
7694 11/06/2026 individual Lacal authorities and their administration no information Right of People with Disabilities Social Services and Individual Mobility under examination
7692 11/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
7691 11/06/2026 individual No wrongdoer no information Right to Education School education under examination
7690 11/06/2026 individual Other Other The right to a healthy and favorable environment Other under examination
7689 11/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment services closed
7686 11/06/2026 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
7683 11/06/2026 individual No wrongdoer no information Right to Education School education under examination
7682 11/06/2026 individual State authorities and their administration Central bodies of the government and their administrations Requests for Legislative Amendements indicating the normative act under examination
7679 11/06/2026 individual No wrongdoer no information Right to Education School education under examination
7677 11/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
7676 11/06/2026 individual State authorities and their administration Territorial bodies of the government and their administrations Right to good administration and good governance under examination
7675 11/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
7674 11/06/2026 individual No wrongdoer no information Consumer rights – mail delivery services under examination
7673 11/06/2026 individual No wrongdoer no information Consumer Rights - other under examination
7671 11/06/2026 individual No wrongdoer no information Right to Education School education under examination
7670 11/06/2026 individual No wrongdoer no information Right to Education School education under examination
7669 11/06/2026 individual No wrongdoer no information Right to Education School education under examination
7666 11/06/2026 individual Other Other Other Human rights Other under examination
7664 11/06/2026 individual Other Other Other Human rights Other under examination
7663 11/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
7662 11/06/2026 individual No wrongdoer no information Right to Education School education under examination
7661 11/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
7657 11/06/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
7656 10/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
7653 10/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Price increase under examination
7652 10/06/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
7651 10/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right of Access to Service under examination
7650 10/06/2026 individual No wrongdoer no information Social Rights - social security and compensations Maternity closed
7649 10/06/2026 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance Infrastructure under examination
7647 10/06/2026 individual No wrongdoer no information Right to Education School education under examination
7645 10/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
7643 10/06/2026 individual Other Other Right to protection from discrimination and hate speech Other closed
7642 10/06/2026 individual No wrongdoer no information Right to Education School education under examination
7641 10/06/2026 individual No wrongdoer no information Right to Education School education under examination
7640 10/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
7638 10/06/2026 individual Persons entrusted with the provision of public services no information Right to good administration and good governance under examination
7637 10/06/2026 individual No wrongdoer no information Consumer Rights - Electricity supply Price increase closed
7636 10/06/2026 individual No wrongdoer no information Consumer Rights - Heating supply Right to information under examination
7635 10/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
7633 10/06/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
7632 10/06/2026 individual Lacal authorities and their administration no information Consumer Rights - Transport under examination
7629 10/06/2026 individual Other Other The right to a healthy and favorable environment Other under examination
7627 10/06/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
7626 10/06/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
7625 10/06/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
7624 10/06/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
7622 10/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
7619 10/06/2026 individual No wrongdoer no information Consumer Rights - Heating supply Price increase under examination
7618 09/06/2026 individual No wrongdoer no information Consumer Rights - Insurance Companies Right to information closed
7617 09/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits closed
7615 09/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7614 09/06/2026 legal entity No wrongdoer no information Social Rights - labor rights and employment Right of access to employment services closed
7613 09/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
7612 09/06/2026 individual Other Other Other Human rights Other under examination
7611 09/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Other closed
7608 09/06/2026 individual Other Other Other Human rights Other under examination
7606 09/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
7605 09/06/2026 individual Other Other Right of People with Disabilities Other under examination
7604 09/06/2026 individual State authorities and their administration no information Consumer Rights - Transport under examination
7600 09/06/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
7599 09/06/2026 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance under examination
7598 09/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
7593 09/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7591 09/06/2026 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right of Access to Service under examination
7589 09/06/2026 individual State authorities and their administration Central bodies of the government and their administrations Right of People with Disabilities Healthcare and rehabilitation under examination
7588 09/06/2026 individual No wrongdoer no information Consumer Rights - other under examination
7587 09/06/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
7586 09/06/2026 individual Other Other Other Human rights Other closed
7585 09/06/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
7584 09/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment closed
7583 09/06/2026 individual Other Other Right of People with Disabilities Civil and Political Rights under examination
7581 09/06/2026 individual State authorities and their administration Central bodies of the government and their administrations Requests for Legislative Amendements indicating the normative act closed
7579 09/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
7577 09/06/2026 individual No wrongdoer no information Consumer Rights - other under examination
7576 09/06/2026 individual No wrongdoer no information Right of People with Disabilities Accessibility under examination
7574 09/06/2026 individual No wrongdoer information insufficient to determine the wrondoer Consumer Rights - Electricity supply closed
7570 09/06/2026 individual Lacal authorities and their administration Region administration Right to good administration and good governance Infrastructure closed
7568 09/06/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
7567 09/06/2026 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other closed
7566 09/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other closed
7565 09/06/2026 individual Other Other Civil and Political Rights Right to participate under examination
7564 09/06/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
7563 09/06/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection Poor quality of the services delivered under examination
7561 09/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Infrastructure closed
7560 09/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other closed
7559 09/06/2026 individual Other Other The right to a healthy and favorable environment Stray animals and domestic dogs closed
7558 09/06/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
7557 09/06/2026 individual Judicial system authorities and their administration Judicial system authority Request for referral to the Constitutional Court Other under examination
7551 08/06/2026 individual No wrongdoer no information Consumer Rights - Bank services Other under examination
7550 08/06/2026 individual Lacal authorities and their administration no information The right to a healthy and favorable environment Noise in the living environment under examination
7549 08/06/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
7547 08/06/2026 individual No wrongdoer information insufficient to determine the wrondoer Consumer Rights - Water supply Other closed
7546 08/06/2026 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
7544 08/06/2026 individual Persons entrusted with the provision of public services no information Access to Justice Protection of citizens in enforcement proceedings closed
7543 08/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply under examination
7542 08/06/2026 individual No wrongdoer information insufficient to determine the wrondoer Consumer Rights - Water supply Other closed
7541 08/06/2026 individual No wrongdoer no information Right of People with Disabilities Civil and Political Rights under examination
7538 08/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits closed
7534 08/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Reasonable time for consideration and answer to a problem under examination
7531 08/06/2026 individual No wrongdoer no information Right to good administration and good governance Infrastructure under examination
7530 08/06/2026 individual State authorities and their administration Central bodies of the government and their administrations Consumer Rights - Insurance Companies Delayed payment of due compensation closed
7526 08/06/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
7525 08/06/2026 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other closed
7522 08/06/2026 individual Persons entrusted with the provision of public services no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
7520 08/06/2026 individual Lacal authorities and their administration Region administration Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
7517 08/06/2026 individual Other Other Other Human rights Other closed
7516 08/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits closed
7515 08/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
7514 08/06/2026 individual No wrongdoer information insufficient to determine the wrondoer Access to Justice Other closed
7513 08/06/2026 individual No wrongdoer no information Consumer Rights - other under examination
7511 08/06/2026 individual State authorities and their administration Central bodies of the government and their administrations Civil and Political Rights Other closed
7510 08/06/2026 individual Other Other Other Human rights Other under examination
7509 08/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7508 08/06/2026 individual No wrongdoer no information Right to Health Care Quality of helth care closed
7507 08/06/2026 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other closed
7504 08/06/2026 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Referendums and polls under examination
7502 07/06/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
7500 06/06/2026 individual No wrongdoer no information Right to Education School education under examination
7499 06/06/2026 individual State authorities and their administration no information Right to good administration and good governance closed
7496 06/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
7495 05/06/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings closed
7494 05/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
7493 05/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Legality under examination
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
PRESS CENTER OF THE OMBUDSMAN
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