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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
9849 30/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
9846 30/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
9845 30/07/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies Other under examination
9841 30/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9839 30/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9836 30/07/2026 individual Other Other Right of People with Disabilities Other under examination
9835 30/07/2026 individual No wrongdoer no information Consumer Rights - Bank services Delayed payment of due compensation under examination
9834 30/07/2026 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance Quality and timliness of administrtaive services under examination
9833 30/07/2026 legal entity No wrongdoer no information Consumer Rights - Electricity supply under examination
9832 30/07/2026 individual No wrongdoer no information Consumer Rights - other under examination
9831 30/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
9829 30/07/2026 individual Other Other Right to protection from discrimination and hate speech Discrimination under examination
9827 30/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
9825 30/07/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
9822 30/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9820 30/07/2026 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance under examination
9819 29/07/2026 individual No wrongdoer no information Consumer Rights - other under examination
9815 29/07/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
9814 29/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
9813 29/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9803 29/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
9800 29/07/2026 individual No wrongdoer information insufficient to determine the wrondoer Consumer Rights - other under examination
9799 29/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
9798 29/07/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
9796 29/07/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - other Няма въведен текст! under examination
9794 29/07/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
9788 29/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9784 29/07/2026 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
9782 29/07/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
9781 29/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9780 29/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9779 29/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Other under examination
9778 29/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9776 29/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9775 29/07/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
9774 29/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
9773 29/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
9771 29/07/2026 individual State authorities and their administration no information Right of People with Disabilities Socio-economic protection under examination
9770 29/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
9769 29/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9768 29/07/2026 individual Няма въведен текст! no information Consumer Rights - Fast loan companies under examination
9767 28/07/2026 individual Няма въведен текст! no information Consumer Rights – Debt collection companies under examination
9766 28/07/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
9765 28/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
9760 28/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Garbage collection Poor quality of the services delivered under examination
9758 28/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
9757 28/07/2026 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9756 28/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9754 28/07/2026 individual Няма въведен текст! no information Consumer Rights - Bank services Other under examination
9752 28/07/2026 individual No wrongdoer no information Right of People with Disabilities Socio-economic protection under examination
9751 28/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Price increase under examination
9748 28/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
9747 28/07/2026 individual Persons entrusted with the provision of public services no information Right to good administration and good governance under examination
9744 28/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9742 28/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply under examination
9741 28/07/2026 individual Other Other Right of People with Disabilities Healthcare and rehabilitation under examination
9740 28/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9739 28/07/2026 individual No wrongdoer no information Right to Education High Education under examination
9737 28/07/2026 individual No wrongdoer no information Right to Education High Education under examination
9736 28/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
9734 28/07/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
9733 28/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9730 28/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply under examination
9729 28/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9727 28/07/2026 individual Lacal authorities and their administration no information Consumer Rights - Transport under examination
9723 27/07/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies Right to information under examination
9722 27/07/2026 individual No wrongdoer no information Consumer Rights - other under examination
9721 27/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply closed
9720 27/07/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies Poor quality of the services delivered under examination
9719 27/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Unsolicited inclusion of services closed
9718 27/07/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
9716 27/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
9713 27/07/2026 individual No wrongdoer no information Right of People with Disabilities Civil and Political Rights under examination
9712 27/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
9710 27/07/2026 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
9709 27/07/2026 individual No wrongdoer no information Consumer Rights - other under examination
9708 27/07/2026 individual Other Other Request for referral to the Constitutional Court indicating the normative act under examination
9706 27/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9700 27/07/2026 individual No wrongdoer no information Right to good administration and good governance Reasonable time for consideration and answer to a problem closed
9699 27/07/2026 individual No wrongdoer no information Consumer Rights - other Other under examination
9698 27/07/2026 individual No wrongdoer no information Consumer Rights - other closed
9697 27/07/2026 individual Other Other Right to Property and Economic Freedom directed
9695 27/07/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
9692 27/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
9691 27/07/2026 individual No wrongdoer no information Consumer Rights - Heating supply Other closed
9690 27/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
9688 27/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Poor quality of the services delivered closed
9686 27/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
9684 27/07/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
9683 27/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
9682 27/07/2026 individual No wrongdoer no information Consumer Rights - other under examination
9676 27/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Local Self-governance closed
9674 27/07/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
9672 27/07/2026 individual Lacal authorities and their administration Mayor The right to a healthy and favorable environment Noise in the living environment under examination
9671 27/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9669 27/07/2026 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
9667 27/07/2026 individual No wrongdoer no information Consumer Rights - Garbage collection under examination
9666 27/07/2026 individual Persons entrusted with the provision of public services no information Right to good administration and good governance Infrastructure closed
9665 27/07/2026 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
9662 27/07/2026 individual No wrongdoer no information Right to good administration and good governance Access to information closed
9660 27/07/2026 individual No wrongdoer no information Consumer Rights - other under examination
9659 27/07/2026 individual Other Other Right of People with Disabilities Civil and Political Rights closed
9658 27/07/2026 individual No wrongdoer no information Right to Education School education under examination
9656 26/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Price increase under examination
9652 26/07/2026 individual No wrongdoer information insufficient to determine the wrondoer Right to good administration and good governance under examination
9651 26/07/2026 individual No wrongdoer no information Consumer Rights - Water supply Right to information under examination
9650 26/07/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
9649 26/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Other under examination
9648 25/07/2026 individual No wrongdoer no information Consumer Rights - other Other closed
9647 25/07/2026 individual Other Other Request for referral to the Constitutional Court indicating the normative act under examination
9644 24/07/2026 individual No wrongdoer no information Right of People with Disabilities Civil and Political Rights under examination
9643 24/07/2026 individual Other no information Consumer Rights - Heating supply under examination
9642 24/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
9641 24/07/2026 individual Other Other Request for referral to the Constitutional Court indicating the normative act under examination
9640 24/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Garbage collection Right of Access to Service under examination
9639 24/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9638 24/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Other under examination
9637 24/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport under examination
9636 24/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Local Self-governance closed
9634 24/07/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
9633 24/07/2026 individual Natural or legal persons subject to private law Legal entity Consumer Rights - other Other closed
9631 24/07/2026 individual Няма въведен текст! no information Consumer Rights - Bank services under examination
9629 24/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Infrastructure closed
9628 24/07/2026 individual Other Other Request for referral to the Constitutional Court indicating the normative act under examination
9627 24/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
9626 24/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9625 24/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9622 24/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
9621 24/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Legality under examination
9620 24/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Accrued penalties under examination
9616 24/07/2026 individual Other Other Right of People with Disabilities Social Services and Individual Mobility under examination
9615 24/07/2026 individual No wrongdoer no information Right of People with Disabilities Civil and Political Rights under examination
9614 24/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
9613 24/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting closed
9612 24/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting closed
9611 24/07/2026 individual Persons entrusted with the provision of public services no information Right to good administration and good governance Other closed
9609 24/07/2026 individual Persons entrusted with the provision of public services no information Right to good administration and good governance Legality closed
9607 24/07/2026 individual Lacal authorities and their administration Region administration The right to a healthy and favorable environment Other under examination
9606 24/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment closed
9604 24/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9603 24/07/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9602 24/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment closed
9601 24/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered under examination
9600 24/07/2026 individual Lacal authorities and their administration Municipal administration Consumer Rights - Transport under examination
9599 24/07/2026 individual No wrongdoer no information Social Rights - social security and compensations Temporary under examination
9598 24/07/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
9597 23/07/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Poor quality of the services delivered under examination
9596 23/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
9595 23/07/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits under examination
9594 23/07/2026 individual No wrongdoer no information Right to good administration and good governance under examination
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
PRESS CENTER OF THE OMBUDSMAN
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