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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
679 04/02/2025 individual No wrongdoer no information Social Rights - social security and compensations Maternity under examination
672 04/02/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Poor quality of the services delivered closed
660 04/02/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
659 03/02/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
657 03/02/2025 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
655 03/02/2025 individual No wrongdoer no information Right to Health Care Access to information under examination
643 03/02/2025 individual No wrongdoer no information Access to Justice Protection of citizens in enforcement proceedings closed
642 03/02/2025 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits under examination
638 03/02/2025 individual Other Other Other Human rights Other under examination
637 03/02/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
635 03/02/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
633 03/02/2025 individual Other Other Other Human rights Other under examination
628 02/02/2025 individual No wrongdoer no information Access to Justice Protection of citizens in enforcement proceedings closed
621 31/01/2025 individual No wrongdoer no information Social Rights Housing assistance under examination
619 31/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Unsolicited inclusion of services closed
618 31/01/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting closed
616 31/01/2025 individual Other Other Right to Health Care under examination
614 31/01/2025 individual No wrongdoer no information Civil and Political Rights closed
612 31/01/2025 individual Other Other The right to a healthy and favorable environment Other under examination
611 31/01/2025 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
606 30/01/2025 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
601 30/01/2025 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
600 30/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
599 30/01/2025 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
594 30/01/2025 individual No wrongdoer no information Social Rights Social Protection closed
591 30/01/2025 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment services under examination
588 30/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Temporary under examination
572 29/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
565 29/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Price increase closed
564 29/01/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Consumer Rights - Electricity supply Other closed
554 28/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure closed
553 28/01/2025 individual No wrongdoer no information Right to Education School education under examination
552 28/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Unsolicited inclusion of services closed
547 28/01/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
544 28/01/2025 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
542 28/01/2025 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right of Access to Service closed
541 28/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
539 28/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Price increase closed
525 28/01/2025 individual No wrongdoer no information Right to Health Care Access to information under examination
521 27/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Accrued penalties closed
520 27/01/2025 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
518 27/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
510 27/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Price increase closed
506 27/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Poor quality of the services delivered closed
505 27/01/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Consumer Rights - Electricity supply Other closed
504 27/01/2025 individual Persons entrusted with the provision of public services no information Access to Justice Protection of citizens in enforcement proceedings closed
503 27/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
502 27/01/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
499 27/01/2025 individual No wrongdoer no information Right to Health Care Other closed
490 27/01/2025 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
483 26/01/2025 individual No wrongdoer no information Consumer Rights - Heating supply Poor quality of the services delivered closed
482 26/01/2025 individual Other no information Civil and Political Rights Other closed
478 25/01/2025 individual No wrongdoer no information Right to Education Other under examination
475 24/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
471 24/01/2025 individual Persons entrusted with the provision of public services no information Access to Justice Protection of citizens in enforcement proceedings closed
465 24/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
463 24/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Poor quality of the services delivered closed
462 24/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
460 24/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
459 24/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
458 24/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
456 24/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
455 24/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
453 24/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
452 24/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
451 24/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
450 24/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
449 24/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
439 24/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Poor quality of the services delivered closed
433 24/01/2025 individual No wrongdoer no information Right to Education Pre-school education closed
430 24/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Poor quality of the services delivered closed
429 24/01/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered closed
427 24/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
426 24/01/2025 individual Other Other Consumer Rights - Phones and communication supply Other closed
425 24/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
419 23/01/2025 individual No wrongdoer no information Right to Education Other under examination
417 23/01/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to information closed
413 23/01/2025 individual Other Other Consumer Rights - Phones and communication supply Other closed
411 23/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Temporary closed
404 23/01/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered closed
403 23/01/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered closed
401 23/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Temporary under examination
399 23/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Other closed
398 23/01/2025 individual Other no information Consumer Rights - Electricity supply Price increase closed
395 23/01/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Consumer Rights - Electricity supply Delayed payment of due compensation closed
391 23/01/2025 individual No wrongdoer information insufficient to determine the wrondoer Requests for Legislative Amendements Other closed
390 22/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
389 22/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights – Debt collection companies Other closed
387 22/01/2025 individual State authorities and their administration Central bodies of the government and their administrations Right of People with Disabilities Social Services and Individual Mobility closed
384 22/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
380 22/01/2025 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection Poor quality of the services delivered closed
379 22/01/2025 individual State authorities and their administration Central bodies of the government and their administrations Right of People with Disabilities Social Services and Individual Mobility closed
375 22/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Poor quality of the services delivered closed
370 21/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Price increase closed
367 21/01/2025 individual Lacal authorities and their administration no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities closed
363 21/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
359 21/01/2025 individual State authorities and their administration no information Access to Justice Protection of citizens in enforcement proceedings closed
357 21/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
356 21/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
355 21/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
350 21/01/2025 individual No wrongdoer no information Consumer Rights - Heating supply Right to real measurement and reporting closed
349 21/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
347 21/01/2025 legal entity No wrongdoer no information Consumer Rights - Electricity supply Poor quality of the services delivered closed
345 20/01/2025 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment closed
343 20/01/2025 individual No wrongdoer no information Right of People with Disabilities Socio-economic protection under examination
342 20/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
341 20/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
340 20/01/2025 individual Lacal authorities and their administration no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities closed
339 20/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
338 20/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
337 20/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
336 20/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
335 20/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Price increase closed
333 20/01/2025 individual No wrongdoer no information Consumer Rights - Electricity supply Other reopened
332 20/01/2025 individual No wrongdoer no information Right to Education Pre-school education closed
330 20/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
325 20/01/2025 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
320 19/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Poor quality of the services delivered closed
319 19/01/2025 individual No wrongdoer no information Consumer Rights - Electricity supply Poor quality of the services delivered closed
318 19/01/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered closed
316 18/01/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other closed
315 18/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Accrued penalties closed
314 18/01/2025 individual No wrongdoer no information Access to Justice Protection of citizens in enforcement proceedings closed
313 18/01/2025 individual State authorities and their administration no information Access to Justice Right to a fair trial closed
312 17/01/2025 individual Persons entrusted with the provision of public services no information Access to Justice Protection of citizens in enforcement proceedings closed
311 17/01/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes closed
310 17/01/2025 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
309 17/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Other closed
308 17/01/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Consumer Rights - Electricity supply Right of Access to Service closed
307 17/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
306 17/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
305 17/01/2025 individual No wrongdoer no information Access to Justice Protection of citizens in enforcement proceedings closed
302 17/01/2025 individual No wrongdoer no information Consumer Rights - Garbage collection Payment for unused services closed
300 17/01/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered closed
299 17/01/2025 individual No wrongdoer no information Consumer Rights - Heating supply Right to real measurement and reporting closed
298 17/01/2025 individual Persons entrusted with the provision of public services no information Access to Justice Protection of citizens in enforcement proceedings closed
297 17/01/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
295 17/01/2025 individual Lacal authorities and their administration Mayor of administrative region The right to a healthy and favorable environment Other under examination
293 17/01/2025 individual Persons entrusted with the provision of public services no information Right to Health Care under examination
291 16/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
287 16/01/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
286 16/01/2025 individual State authorities and their administration Independent bodies established by law, outside of the executive power branch, and their administrations Requests for Legislative Amendements indicating the normative act closed
284 16/01/2025 individual Persons entrusted with the provision of public services no information Right to Health Care under examination
280 16/01/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting closed
278 16/01/2025 individual State authorities and their administration Independent bodies established by law, outside of the executive power branch, and their administrations Requests for Legislative Amendements indicating the normative act closed
277 16/01/2025 individual Persons entrusted with the provision of public services no information Access to Justice Protection of citizens in enforcement proceedings closed
276 16/01/2025 individual No wrongdoer no information Requests for Legislative Amendements indicating the normative act closed
275 16/01/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Consumer Rights - Electricity supply Other closed
274 16/01/2025 individual Persons entrusted with the provision of public services no information Access to Justice Protection of citizens in enforcement proceedings closed
272 16/01/2025 individual State authorities and their administration no information Right of People with Disabilities Civil and Political Rights closed
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
PRESS CENTER OF THE OMBUDSMAN
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