Public Register of Complaints

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>No/ Date	Category of the complaint/signal sender	Category of the defendant/person, against whom the file has been opened	Type of of the defendant/person, against whom the file has been opened	Affected rights	Complaint type	Complaint status
7200 29/05/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
7198 29/05/2026	individual	Natural or legal persons subject to private law	Legal entity	Consumer Rights - Insurance Companies	Delayed payment of due compensation	closed
7196 29/05/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
7194 29/05/2026	individual	No wrongdoer	no information	Social Rights	Social Services	under examination
7193 29/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Delayed payment of due compensation	under examination
7192 29/05/2026	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
7191 29/05/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
7190 29/05/2026	individual	Lacal authorities and their administration	no information	Consumer Rights - Garbage collection	Increase in fees	under examination
7185 29/05/2026	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
7180 29/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
7177 29/05/2026	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
7175 29/05/2026	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		closed
7174 29/05/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
7171 29/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	under examination
7170 29/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply		under examination
7169 29/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		closed
7167 29/05/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
7166 29/05/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Price increase	under examination
7165 29/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
7164 29/05/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right of People with Disabilities	Civil and Political Rights	under examination
7163 29/05/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
7159 28/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	under examination
7158 28/05/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
7155 28/05/2026	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
7153 28/05/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
7152 28/05/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Other	under examination
7151 28/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	under examination
7150 28/05/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
7149 28/05/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
7147 28/05/2026	individual	Lacal authorities and their administration	Mayor of administrative region	Right to good administration and good governance		under examination
7146 28/05/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
7145 28/05/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
7143 28/05/2026	individual	No wrongdoer	no information	Consumer Rights - Bank services		closed
7141 28/05/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply		closed
7140 28/05/2026	individual	Other	Other	Right of People with Disabilities	Other	under examination
7139 28/05/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
7138 28/05/2026	individual	Lacal authorities and their administration	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
7137 28/05/2026	individual	Other	Other	Right of People with Disabilities	Civil and Political Rights	under examination
7136 28/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right to real measurement and reporting	closed
7133 28/05/2026	individual	No wrongdoer	no information	Right to Health Care	Health insurance rights	under examination
7132 28/05/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
7131 28/05/2026	individual	Lacal authorities and their administration	Mayor of administrative region	Right to good administration and good governance		under examination
7129 28/05/2026	individual	Persons entrusted with the provision of public services	no information	Right to good administration and good governance		under examination
7128 28/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply		under examination
7127 28/05/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
7125 28/05/2026	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
7123 28/05/2026	individual	Няма въведен текст!	no information	Consumer Rights - Bank services	Other	closed
7120 28/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
7119 28/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Other	under examination
7118 28/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	closed
7117 28/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
7115 28/05/2026	legal entity	Other	Other	Right to protection from discrimination and hate speech	Discrimination	under examination
7113 28/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	closed
7112 28/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply		under examination
7111 28/05/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right of People with Disabilities	Civil and Political Rights	under examination
7109 28/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply		under examination
7108 28/05/2026	individual	No wrongdoer	no information	Consumer Rights - other	Other	under examination
7107 28/05/2026	individual	Lacal authorities and their administration	Mayor of mayoralty	The right to a healthy and favorable environment	Other	under examination
7106 28/05/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
7104 28/05/2026	individual	Lacal authorities and their administration	no information	Consumer Rights - Transport		under examination
7102 28/05/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Consumer Rights - Transport		under examination
7101 28/05/2026	individual	No wrongdoer	information insufficient to determine the wrondoer	Consumer Rights - Heating supply		under examination
7098 27/05/2026	individual	No wrongdoer	no information	Consumer Rights - Bank services		closed
7096 27/05/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
7095 27/05/2026	individual	Lacal authorities and their administration	Mayor	Right of People with Disabilities	Social Services and Individual Mobility	under examination
7094 27/05/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
7093 27/05/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Other	closed
7090 27/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Delayed payment of due compensation	under examination
7089 27/05/2026	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
7088 27/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	under examination
7081 27/05/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
7080 27/05/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
7078 27/05/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
7077 27/05/2026	individual	Judicial system authorities and their administration	Judicial system authority	Other Human rights	Other	under examination
7076 27/05/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Other	closed
7075 27/05/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Unsolicited inclusion of services	under examination
7074 27/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	closed
7073 27/05/2026	individual	No wrongdoer	no information	Right to Health Care	Health insurance rights	under examination
7072 27/05/2026	individual	State authorities and their administration	Territorial bodies of the government and their administrations	Right of People with Disabilities	Civil and Political Rights	under examination
7070 27/05/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
7069 27/05/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
7067 27/05/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
7063 27/05/2026	individual	No wrongdoer	no information	Right to Health Care	Other	under examination
7061 27/05/2026	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		closed
7060 27/05/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Socio-economic protection	under examination
7058 26/05/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Other	under examination
7057 26/05/2026	individual	No wrongdoer	no information	Social Rights	Housing assistance	under examination
7056 26/05/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right to good administration and good governance		under examination
7055 26/05/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Unsolicited inclusion of services	closed
7054 26/05/2026	individual	No wrongdoer	no information	Consumer rights – mail delivery services		closed
7052 26/05/2026	individual	Lacal authorities and their administration	no information	Consumer Rights - Garbage collection	Right to pay for a service actually used	closed
7050 26/05/2026	individual	No wrongdoer	no information	Right to Health Care	Access to medicines and medical devices and dietary foods	under examination
7049 26/05/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
7047 26/05/2026	individual	No wrongdoer	no information	Right to Education	High Education	under examination
7045 26/05/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Access to Justice	Protection of citizens in enforcement proceedings	under examination
7044 26/05/2026	individual	No wrongdoer	no information	Social Rights	Housing assistance	under examination
7040 26/05/2026	individual	Lacal authorities and their administration	Municipal administration	The right to a healthy and favorable environment	Stray animals and domestic dogs	under examination
7039 26/05/2026	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
7038 26/05/2026	individual	Other	Other	Access to Justice	Other	under examination
7037 26/05/2026	individual	No wrongdoer	no information	Consumer Rights - Bank services		closed
7035 26/05/2026	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		closed
7031 26/05/2026	individual	No wrongdoer	no information	Consumer Rights - other		closed
7030 26/05/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Other	closed
7028 26/05/2026	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		closed
7025 26/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Inspections and replacement of commercial metering devices in the absence of the customer	closed
7023 26/05/2026	individual	Other	Other	Right of People with Disabilities	Social Services and Individual Mobility	under examination
7021 26/05/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
7020 26/05/2026	individual	Няма въведен текст!	no information	Consumer Rights – Debt collection companies		under examination
7017 26/05/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
7016 26/05/2026	legal entity	State authorities and their administration	no information	Right to good administration and good governance		under examination
7013 26/05/2026	individual	Lacal authorities and their administration	Municipal administration	The right to a healthy and favorable environment	Stray animals and domestic dogs	under examination
7012 26/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right of Access to Service	under examination
7011 26/05/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Maternity	under examination
7010 26/05/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
7009 26/05/2026	individual	Lacal authorities and their administration	Mayor of administrative region	Right to good administration and good governance		under examination
7007 26/05/2026	individual	Persons entrusted with the provision of public services	no information	Access to Justice	Other	under examination
7006 26/05/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
7004 26/05/2026	individual	Lacal authorities and their administration	no information	Consumer Rights - Garbage collection		under examination
7003 26/05/2026	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		closed
7002 26/05/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
7001 26/05/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Other	under examination
7000 26/05/2026	individual	Other	Other	Civil and Political Rights	Other	under examination
6997 26/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Transport		under examination
6995 26/05/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
6993 26/05/2026	individual	Other	Other	Requests for Legislative Amendements	indicating the normative act	under examination
6992 26/05/2026	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		closed
6989 26/05/2026	individual	Lacal authorities and their administration	Municipal administration	The right to a healthy and favorable environment		directed
6986 26/05/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
6985 26/05/2026	individual	Lacal authorities and their administration	Mayor	The right to a healthy and favorable environment	Stray animals and domestic dogs	under examination
6981 26/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
6980 26/05/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
6979 26/05/2026	individual	Natural or legal persons subject to private law	no information	Consumer Rights - other		under examination
6978 25/05/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - other	Right of Access to Service	closed
6977 25/05/2026	individual	Няма въведен текст!	no information	Consumer Rights - Fast loan companies	Poor quality of the services delivered	closed
6976 25/05/2026	individual	Няма въведен текст!	no information	Consumer Rights - Fast loan companies	Poor quality of the services delivered	closed
6973 25/05/2026	individual	No wrongdoer	no information	Right to Education	School education	closed
6972 25/05/2026	individual	Lacal authorities and their administration	Municipal administration	The right to a healthy and favorable environment	Noise in the living environment	under examination
6971 24/05/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Other	closed
6970 24/05/2026	individual	Natural or legal persons subject to private law	Physical person	The right to a healthy and favorable environment	Air Pollution	under examination
6969 24/05/2026	individual	Other	Other	Right of People with Disabilities	Civil and Political Rights	under examination
6968 24/05/2026	individual	Lacal authorities and their administration	Region administration	The right to a healthy and favorable environment	Other	under examination
6967 24/05/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Right of People with Disabilities	Healthcare and rehabilitation	under examination
6965 24/05/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right to real measurement and reporting	under examination
6964 23/05/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Payment for unused services	under examination
6963 23/05/2026	individual	No wrongdoer	no information	Consumer Rights - Bank services	Other	closed
6962 23/05/2026	individual	Няма въведен текст!	no information	Right of People with Disabilities	Civil and Political Rights	under examination
6961 23/05/2026	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
6960 23/05/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
6959 23/05/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
6958 23/05/2026	individual	Other	Other	Right to protection from discrimination and hate speech	Discrimination	under examination

Public Register of Complaints

OMBUDSMAN'S RECEPTION-ROOM

PRESS CENTER OF THE OMBUDSMAN

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