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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
11398 04/09/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
11387 04/09/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
11384 04/09/2026 individual No wrongdoer no information Right to Health Care Other under examination
11382 03/09/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
11377 03/09/2026 individual Other Other Requests for Legislative Amendements Other under examination
11363 03/09/2026 individual No wrongdoer no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
11362 03/09/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply under examination
11361 03/09/2026 legal entity No wrongdoer no information Right to Education School education under examination
11359 03/09/2026 individual No wrongdoer no information Right to Health Care Other under examination
11357 03/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right of Access to Service under examination
11356 03/09/2026 individual No wrongdoer no information Consumer Rights - other under examination
11355 03/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Payment for unused services under examination
11353 03/09/2026 individual Няма въведен текст! no information Consumer Rights - Bank services Other closed
11351 03/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
11350 03/09/2026 individual No wrongdoer no information Consumer Rights - other under examination
11349 03/09/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
11348 03/09/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Accrued penalties under examination
11345 03/09/2026 individual No wrongdoer no information Right to Health Care Other under examination
11344 03/09/2026 individual No wrongdoer information insufficient to determine the wrondoer Access to Justice Right to a fair trial under examination
11338 03/09/2026 individual No wrongdoer no information Consumer Rights - Electricity supply under examination
11333 02/09/2026 individual No wrongdoer no information Right to Education School education under examination
11332 02/09/2026 individual No wrongdoer no information Right to good administration and good governance under examination
11331 02/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
11330 02/09/2026 individual No wrongdoer no information Right to good administration and good governance under examination
11329 02/09/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
11328 02/09/2026 individual No wrongdoer information insufficient to determine the wrondoer Consumer Rights - Water supply Other closed
11327 02/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
11326 02/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
11325 02/09/2026 individual State authorities and their administration Central bodies of the government and their administrations Access to Justice Protection of citizens in enforcement proceedings under examination
11324 02/09/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
11323 02/09/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
11321 02/09/2026 individual No wrongdoer no information Right to Education High Education under examination
11319 02/09/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
11317 02/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Unsolicited inclusion of services under examination
11316 02/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
11314 02/09/2026 individual No wrongdoer no information Right to Education School education under examination
11312 02/09/2026 individual Няма въведен текст! no information Consumer Rights - Bank services closed
11311 02/09/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
11308 02/09/2026 individual No wrongdoer no information Consumer Rights - Transport closed
11306 02/09/2026 legal entity No wrongdoer no information Right to Education High Education under examination
11305 02/09/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
11304 02/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
11300 02/09/2026 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other closed
11299 02/09/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
11298 02/09/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Quality and timliness of administrtaive services under examination
11297 02/09/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
11296 02/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
11294 02/09/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
11292 02/09/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
11289 02/09/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply under examination
11287 02/09/2026 individual No wrongdoer no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
11286 02/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
11285 02/09/2026 individual State authorities and their administration no information Consumer Rights - Transport under examination
11284 02/09/2026 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Referendums and polls under examination
11283 02/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
11281 02/09/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Local Self-governance under examination
11280 02/09/2026 individual No wrongdoer no information Right to Education School education under examination
11279 01/09/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
11278 01/09/2026 individual No wrongdoer no information Right to Education High Education under examination
11277 01/09/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Heating supply under examination
11276 01/09/2026 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
11275 01/09/2026 individual No wrongdoer no information Right to Education School education under examination
11274 01/09/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
11273 01/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right of Access to Service under examination
11272 01/09/2026 individual Lacal authorities and their administration no information Right to good administration and good governance closed
11271 01/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
11270 01/09/2026 individual No wrongdoer no information Consumer Rights - Heating supply under examination
11269 01/09/2026 individual Lacal authorities and their administration Municipal administration Consumer Rights - Water supply under examination
11267 01/09/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
11264 01/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Poor quality of the services delivered under examination
11263 01/09/2026 individual No wrongdoer no information Social Rights Social Protection under examination
11259 01/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
11258 01/09/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
11256 01/09/2026 legal entity No wrongdoer no information Right to Health Care Other under examination
11255 01/09/2026 individual Natural or legal persons subject to private law no information Consumer Rights - other Other under examination
11253 01/09/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
11250 01/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
11249 01/09/2026 individual No wrongdoer no information Consumer Rights - Transport under examination
11248 01/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
11247 01/09/2026 individual No wrongdoer no information Right to Health Care Other under examination
11246 01/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport under examination
11245 01/09/2026 individual No wrongdoer no information Right to Health Care Other under examination
11244 01/09/2026 individual No wrongdoer no information Right to Health Care Other under examination
11242 01/09/2026 individual No wrongdoer no information Right to Health Care Other under examination
11240 01/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure under examination
11239 01/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Unfair distribution of "common consumption" expenditure under examination
11237 01/09/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
11235 01/09/2026 individual No wrongdoer no information Right to Education School education under examination
11233 01/09/2026 individual Lacal authorities and their administration Mayor Right to good administration and good governance Legality closed
11232 01/09/2026 individual No wrongdoer no information Social Rights Social Rights - other closed
11231 01/09/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Legality under examination
11230 01/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
11228 01/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
11226 01/09/2026 individual No wrongdoer no information Consumer Rights - Transport under examination
11225 01/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
11223 01/09/2026 individual State authorities and their administration no information Consumer Rights - Gaz supply Price increase closed
11222 01/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
11221 01/09/2026 individual No wrongdoer information insufficient to determine the wrondoer Consumer Rights - Heating supply under examination
11220 01/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
11217 01/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - other under examination
11215 01/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
11214 01/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
11213 31/08/2026 individual Natural or legal persons subject to private law Legal entity Consumer Rights - other Other under examination
11212 31/08/2026 individual Natural or legal persons subject to private law Legal entity Consumer Rights - other Other under examination
11211 31/08/2026 individual State authorities and their administration no information Consumer Rights - Gaz supply Price increase under examination
11209 31/08/2026 individual No wrongdoer no information Consumer Rights - Heating supply under examination
11207 31/08/2026 individual No wrongdoer no information Right to Health Care Other under examination
11206 31/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
11204 31/08/2026 individual Lacal authorities and their administration Mayor Right to good administration and good governance Local Self-governance closed
11203 31/08/2026 individual Natural or legal persons subject to private law Legal entity Consumer Rights - other Other under examination
11202 31/08/2026 individual Lacal authorities and their administration Mayor Right to good administration and good governance Local Self-governance under examination
11201 31/08/2026 individual No wrongdoer no information Consumer Rights - other under examination
11200 31/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right of Access to Service under examination
11199 31/08/2026 legal entity No wrongdoer no information Right to Health Care Access to Helth Care under examination
11198 31/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
11197 31/08/2026 individual No wrongdoer no information Consumer Rights - Transport under examination
11196 31/08/2026 individual Lacal authorities and their administration Mayor Right to good administration and good governance under examination
11195 31/08/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - other Other closed
11193 31/08/2026 individual Lacal authorities and their administration Municipal administration Consumer Rights - Water supply under examination
11192 31/08/2026 individual Lacal authorities and their administration Municipal administration Consumer Rights - Water supply under examination
11191 31/08/2026 individual Lacal authorities and their administration Municipal administration Consumer Rights - Water supply Right of Access to Service closed
11190 31/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
11189 31/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
11187 31/08/2026 individual Lacal authorities and their administration Mayor Right to good administration and good governance Local Self-governance closed
11186 31/08/2026 individual Lacal authorities and their administration Mayor Right to good administration and good governance under examination
11185 31/08/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
11184 31/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Other under examination
11183 31/08/2026 individual No wrongdoer no information Social Rights Housing assistance under examination
11181 31/08/2026 individual No wrongdoer no information Right to Education School education under examination
11176 31/08/2026 individual No wrongdoer no information Right to Health Care Other under examination
11171 31/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
11170 31/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
11168 31/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
11167 31/08/2026 individual No wrongdoer no information Right to Education School education under examination
11165 31/08/2026 individual Lacal authorities and their administration Mayor Right to good administration and good governance Local Self-governance closed
11164 31/08/2026 individual Lacal authorities and their administration Mayor Right to good administration and good governance Local Self-governance closed
11163 31/08/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies closed
11162 31/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Other under examination
11161 31/08/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
11160 31/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
11159 31/08/2026 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
11158 31/08/2026 individual No wrongdoer no information Right to Health Care Other under examination
11157 31/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits closed
11155 31/08/2026 individual Lacal authorities and their administration Region administration Right to good administration and good governance under examination
11154 31/08/2026 individual Lacal authorities and their administration Mayor Right to good administration and good governance under examination
11153 31/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
11152 31/08/2026 individual No wrongdoer no information Right to Health Care Other under examination
11151 31/08/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
11149 31/08/2026 individual No wrongdoer no information Consumer Rights - Heating supply Unfair distribution of "common consumption" expenditure under examination
11148 31/08/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
PRESS CENTER OF THE OMBUDSMAN
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