Version for visually impaired persons
- A A +
Български
Ombudsman of the Republic of Bulgaria
File a complaint Child complaint
  • About the Ombudsman
    • Ombudsman of the Republic of Bulgaria
    • Legal Basis
      • Constitution of the Republic of Bulgaria
      • Ombudsman Act
      • Rules of Procedure of the Ombudsman Institution
    • Role and Strategy
    • Annual Reports
    • Feedback to the Ombudsman
    • Online Complaint
    • Co-operation with CSO & Academia
  • Administration
    • Structure and Organisation
    • Careers
    • Contact Us
    • Frequently Asked Questions (FAQ)
    • Privacy (Ombudsman Act)
    • Access to Information (Access to Public Information Act)
  • Activities
    • Legislative Initiatives
    • Recommendations to Public Authorities
    • Ombudsman's Reception-Room
    • International Co-operation
    • Monitoring Council under the Persons with Disabilities Act
    • Publications
    • Registers
      • Public Register of Complaints
      • Public Register of NPM Inspections
      • Public Register of Own-Initiative Inspections
    • Requests to the Constitutional Court, SCC & SAC
    • Campaigns
    • Protection of Whistleblowers
      • File a Complaint (Whistleblowers Protection Act)
  • National Preventive Mechanism
    • File a Complaint
    • Legal Basis
    • Annual Reports
  • Human Rights
    • International Human Rights Instruments
      • United Nations
      • European Union
      • Council of Europe
    • Right to Good Governance & Good Administration
    • Rights of People with Disabilities
    • Social Rights
    • Labor Rights
    • Pension Rights
    • Right to Education
    • Right to Health
    • Consumer Rights
    • Right to a Safe Environment
    • Right to Property
    • Protection in Enforcement Proceedings
    • Protection from Payday Loans & Private Enforcement Agents
    • Rights of people in closed institutions
    • Women's Rights, Protection Against Discrimination & Hate Speech
  • Projects
    • Past Projects of the Ombudsman
    • Monitoring Fundamental Rights
      • Fundamental Rights Library
  • News
  • Events
Submit а complaint
If your rights have been violated, use the electronic form to file a complaint
Child complaint
If your rights as a child have been violated, click here and complete the email to the Ombudsman
  1. Home
  2. Activities

Activities

The powers and activities of the Ombudsman are subject to regulation by the Ombudsman Act and the Rules of Procedure of the Ombudsman Institution.

According to the Ombudsman Act, the Ombudsman is independent in his/her activities and obey only the Constitution of the Republic of Bulgaria, the laws, and the ratified international treaties whereto the Republic of Bulgaria is a party.

The Ombudsman is guided by his/her personal conscience and morality. The Ombudsman performs his/her activities on the basis of the Rules of Procedure of the Ombudsman Institution.

The Ombudsman is free to act on his/her own initiative if he/she establishes that the required conditions for the protection of rights and freedoms are not in place. When acting on his/her own initiative, the Ombudsman is free to conduct inspections regarding violations that were committed more than two years ago.

Furthermore, the Ombudsman shall make proposals and recommendations to ensure respect for rights and freedoms and to eliminate the effects of violations of certain rights and freedoms or the reasons that have led thereto, including proposals for legislative amendments.

The Ombudsman shall make proposals and recommendations concerning the promotion and protection of citizens’ rights and freedoms that are threatened by private entities.

The Ombudsman shall provide opinions to the National Assembly and the Council of Ministers on bills concerning human rights protection. 

The Ombudsman shall make proposals and recommendations to the National Assembly and the Council of Ministers for accession to and/or ratification of international human rights instruments, as well as monitors and encourages the efficient implementation of international human rights instruments that have been signed and ratified. 

The Ombudsman shall refer to the Constitutional Court laws that violate individual rights and freedoms and shall seek review of their compliance with the Constitution.

The Ombudsman shall be free to approach the Supreme Court of Cassation and/or the Supreme Administrative Court to seek interpretative decisions or interpretative rulings.

The Ombudsman shall publicly voice his/her opinion on respect for rights and freedoms and may ask to be heard by the National Assembly.

The Ombudsman shall notify the Prosecutor’s Office about the outcome of his/her inspections where there is evidence that a crime has been committed.

The Ombudsman shall draw annual reports and submit them to the National Assembly. The Ombudsman shall notify the National Assembly of specific cases of violations of rights and freedoms and draw reports on them.

The Ombudsman shall perform other activities related to the respect for rights and freedoms.

  • About the Ombudsman
  • Administration
  • Activities
  • National Preventive Mechanism
  • Human Rights
  • Rights of the child
  • Projects
  • News
  • Events
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
PRESS CENTER OF THE OMBUDSMAN
  • phone: (+359 2) 810 6913
  • e-mail: press@ombudsman.bg
Follow us
The web portal is created under project № BG05SFOP001-2.001-0011 "Electronic system for managing the work of the Ombudsman's administration", implemented with the financial support of the Operational Program "Good Governance", co-financed by the European Union through the European Social Fund
© 2025 Ombudsman of the Republic of Bulgaria