Social Rights

The scope of protection of social rights includes questions, alerts and complaints of those seeking assistance from the Ombudsman to resolve their violated rights regarding:

- Unemployment: registration, granting unemployment benefit, refusal to grant unemployment benefit, payment of unemployment benefit, recovery of wrongfully received unemployment benefits, termination of registration, etc.;

- Temporary incapacity for work: grant of temporary incapacity for work cash benefit, refusal to grant temporary incapacity for work cash benefit, problems arising from delay in payment, underpayment or non-payment of due temporary incapacity for work cash benefit, recovery of wrongly received temporary incapacity for work cash benefit, etc.;

- Maternity and parental leave: use or interruption of maternity benefits, non-payment or suspension of benefits due;

- Social benefits, including targeted heating assistance, one-off assistance for occasional needs, monthly childcare allowances until the completion of secondary education (but not above the age of 20), etc.;

- Social services, including the social service "hot lunch", the conditions for accommodation of needy persons in a home for the elderly, etc.;

- Housing assistance, including council housing tenancies, council housing eviction issues, information on council housing purchase requirements, etc.;

- Social entitlements: other entitlements not listed above but with the characteristics of  social rights, social policies or social action.