Social Rights

The scope of protection of social rights includes questions, signals and complaints of citizens seeking the assistance of the Ombudsman to resolve their violated rights, concerning the following topics:

- Unemployment - problems with registration, granting unemployment benefit, refusal to grant unemployment benefit, payment of unemployment benefit, recovery of wrongfully received unemployment benefits, termination of registration, etc.;

- Temporary incapacity for work: grant of temporary incapacity for work cash benefit, refusal to grant temporary incapacity for work cash benefit, problems arising from delay in payment, underpayment or non-payment of due temporary incapacity for work cash benefit, recovery of wrongly received temporary incapacity for work cash benefit, etc.;

- Maternity and parental leave - problems with use or interruption of maternity benefits, non-payment or suspension of benefits due;

- Social benefits, including targeted heating assistance, one-off assistance for occasional needs, monthly childcare allowances until the completion of secondary education (but not above the age of 20), etc.;

- Social services, including the social service "hot lunch", the conditions for accommodation of needy persons in a home for the elderly, etc.;

- Housing assistance, including council housing tenancies, council housing eviction issues, information on council housing purchase requirements, etc.;

- Social entitlements - other entitlements not listed above but having the nature of social rights, social policies or social action.