Version for visually impaired persons
- A A +
Български
Ombudsman of the Republic of Bulgaria
File a complaint Child complaint
  • About the Ombudsman
    • Ombudsman of the Republic of Bulgaria
    • Legal Basis
      • Constitution of the Republic of Bulgaria
      • Ombudsman Act
      • Rules of Procedure of the Ombudsman Institution
    • Role and strategy
    • Annual Reports
    • Feedback to the Ombudsman
    • Online Complaint
    • Co-operation with CSO & Academia
  • Administration
    • Structure and Organisation
    • Careers
    • Contact Us
    • Frequently asked questions
    • Privacy (Ombudsman Act)
    • Access to Information (Access to Public Information Act)
  • Activities
    • Legislative Initiatives
    • Recommendations to Public Authorities
    • Ombudsman's Reception-Room
    • International Co-operation
    • Monitoring Council under the Persons with Disabilities Act
    • Publications
    • Registers
      • Public Register of Complaints
      • Public Register of NPM Inspections
      • Public Register of Own-Initiative Inspections
    • Requests to the Constitutional Court, SCC & SAC
    • Campaigns
    • Protection of Whistleblowers
      • Protection of Whistleblowers
  • National Preventive Mechanism
    • File a complaint
    • Legal Basis
    • Annual Reports
  • Human Rights
    • International Human Rights Instruments
      • Council of Europe
      • European Union
      • United Nations
    • Right to Good Governance & Good Administration
    • Rights of People with Disabilities
    • Social Rights
    • Labor Rights
    • Pension Rights
    • Right to Education
    • Right to Health
    • Consumer Rights
    • Right to a Safe Environment
    • Right to Property
    • Protection in Enforcement Proceedings
    • Protection from Payday Loans & Private Enforcement Agents
    • Rights of people in closed institutions
    • Protection against Discrimination & Hate Speech
  • Projects
    • Past Projects of the Ombudsman
    • Monitoring Fundamental Rights
      • Fundamental Rights Library
  • News
Submit а complaint
If your rights have been violated, use the electronic form to file a complaint
Child complaint
If your rights as a child have been violated, click here and complete the email to the ombudsman
  1. Home
  2. Administration
  3. Privacy (Ombudsman Act)

Privacy (Ombudsman Act)

The Ombudsman of the Republic of Bulgaria stores the information that citizens and organizations provide by visiting our website and mobile apps and/or filling in the contact forms. This information is not disclosed to third parties or organizations except with the explicit consent of the sender.

The information that the team of the Ombudsman of the Republic of Bulgaria monitors during each visit to our website and/or mobile apps, as well as to all administrative addresses related to the provision of our activity, is related to the visitor's IP address, the domain, as well as other information about the computer system or user, which is not secret and is transmitted through Internet browsing.

The Ombudsman of the Republic of Bulgaria stores the data from the completed contact forms for a minimum period of 2 years, in order to analyze and improve its communication and work with citizens.

We reserve the right to update or change the content of this message without notice. We assume that anyone who has visited our website and/or mobile apps and interacted with us is familiar with its content.

  • Structure and Organisation
  • Careers
  • Contact Us
  • Frequently asked questions
  • Privacy (Ombudsman Act)
  • Access to Information (Access to Public Information Act)
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
PRESS CENTER OF THE OMBUDSMAN
  • phone: (+359 2) 810 6913
  • e-mail: press@ombudsman.bg
Follow us
The web portal is created under project № BG05SFOP001-2.001-0011 "Electronic system for managing the work of the Ombudsman's administration", implemented with the financial support of the Operational Program "Good Governance", co-financed by the European Union through the European Social Fund
© 2025 Ombudsman of the Republic of Bulgaria