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Ombudsman of the Republic of Bulgaria
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Public Register of Complaints

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>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
7829 17/10/2025 individual No wrongdoer no information Right to Education School education closed
7828 17/10/2025 individual No wrongdoer no information Right to Education School education under examination
7827 17/10/2025 individual No wrongdoer no information Consumer Rights - Electricity supply under examination
7822 16/10/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
7819 16/10/2025 individual No wrongdoer no information Social Rights Social Protection under examination
7817 16/10/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
7813 16/10/2025 individual No wrongdoer no information Right to Education School education under examination
7812 16/10/2025 individual No wrongdoer no information Right to Education School education under examination
7807 16/10/2025 individual No wrongdoer no information Social Rights - social security and compensations Temporary under examination
7803 16/10/2025 individual No wrongdoer no information Right to Education School education under examination
7801 15/10/2025 individual No wrongdoer no information Right to Health Care Other under examination
7800 15/10/2025 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
7798 15/10/2025 individual No wrongdoer no information Right to Education High Education under examination
7783 15/10/2025 individual No wrongdoer no information Social Rights Housing assistance under examination
7781 15/10/2025 individual Judicial system authorities and their administration Judicial system authority Access to Justice Right to a fair trial under examination
7777 15/10/2025 individual Lacal authorities and their administration Municipal administration Other Human rights Other under examination
7772 15/10/2025 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
7768 15/10/2025 individual No wrongdoer no information Social Rights Housing assistance under examination
7767 15/10/2025 individual No wrongdoer no information Right to Education High Education under examination
7766 15/10/2025 individual No wrongdoer no information Social Rights Social Protection under examination
7763 15/10/2025 individual No wrongdoer no information Right to Education Pre-school education under examination
7760 15/10/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
7756 14/10/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
7750 14/10/2025 individual No wrongdoer no information Social Rights Social Protection closed
7749 14/10/2025 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
7742 14/10/2025 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
7736 14/10/2025 individual No wrongdoer no information Social Rights Social Protection closed
7735 14/10/2025 individual No wrongdoer no information Social Rights Housing assistance under examination
7712 14/10/2025 individual Natural or legal persons subject to private law Physical person Consumer Rights - Phones and communication supply Unsolicited inclusion of services closed
7711 13/10/2025 individual No wrongdoer no information Right of People with Disabilities Socio-economic protection under examination
7709 13/10/2025 individual No wrongdoer no information Right of People with Disabilities Socio-economic protection under examination
7708 13/10/2025 individual No wrongdoer no information Social Rights - labor rights and employment Other under examination
7706 13/10/2025 individual No wrongdoer no information Right to Education School education under examination
7702 13/10/2025 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
7697 13/10/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other under examination
7696 13/10/2025 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment under examination
7695 13/10/2025 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance Local Self-governance closed
7689 13/10/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
7680 13/10/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure closed
7672 13/10/2025 individual No wrongdoer no information Right to Education School education under examination
7664 13/10/2025 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits under examination
7663 13/10/2025 individual Other Other Civil and Political Rights Electoral Rights under examination
7662 13/10/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Unsolicited inclusion of services closed
7655 12/10/2025 individual No wrongdoer no information Social Rights Social Protection closed
7651 11/10/2025 individual Other no information Right to Health Care Medical Expertise under examination
7648 10/10/2025 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance Local Self-governance closed
7646 10/10/2025 individual State authorities and their administration Central bodies of the government and their administrations Civil and Political Rights Other closed
7644 10/10/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
7642 10/10/2025 individual No wrongdoer no information Social Rights Housing assistance closed
7638 10/10/2025 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
7629 10/10/2025 legal entity No wrongdoer no information Right to Health Care Access to information under examination
7623 10/10/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
7619 10/10/2025 individual No wrongdoer no information Right to Education School education under examination
7618 10/10/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
7617 10/10/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Accrued penalties closed
7614 10/10/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
7609 10/10/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
7604 09/10/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
7602 09/10/2025 individual No wrongdoer no information Right to Education School education under examination
7601 09/10/2025 individual No wrongdoer no information Right to Education High Education closed
7596 09/10/2025 individual Other Other Requests for Legislative Amendements indicating the normative act closed
7588 09/10/2025 individual No wrongdoer no information Social Rights - labor rights and employment Other closed
7587 09/10/2025 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
7582 09/10/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
7581 09/10/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Poor quality of the services delivered closed
7580 09/10/2025 individual Other Other Request for referral to the Constitutional Court Other under examination
7579 09/10/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
7577 09/10/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
7576 09/10/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes under examination
7575 09/10/2025 individual No wrongdoer no information Right to good administration and good governance under examination
7574 09/10/2025 individual Natural or legal persons subject to private law Physical person Consumer Rights - Phones and communication supply Other closed
7573 09/10/2025 individual No wrongdoer no information Right to Education School education under examination
7570 09/10/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Consumer Rights - Electricity supply Poor quality of the services delivered under examination
7567 08/10/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
7566 08/10/2025 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection Poor quality of the services delivered closed
7565 08/10/2025 individual Other Other Request for referral to the Constitutional Court Other closed
7558 08/10/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Unsolicited inclusion of services closed
7555 08/10/2025 individual No wrongdoer no information Social Rights Social Services closed
7550 08/10/2025 individual No wrongdoer no information Social Rights Housing assistance closed
7549 08/10/2025 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits under examination
7547 08/10/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
7545 08/10/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
7544 08/10/2025 individual Other Other Civil and Political Rights Other under examination
7543 08/10/2025 individual No wrongdoer no information Consumer Rights - other under examination
7542 08/10/2025 individual No wrongdoer no information Social Rights Social Protection under examination
7540 08/10/2025 individual Natural or legal persons subject to private law Physical person Consumer Rights - Fast loan companies closed
7539 08/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right of Access to Service closed
7538 08/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Poor quality of the services delivered under examination
7537 08/10/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Unsolicited inclusion of services closed
7536 08/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting closed
7535 08/10/2025 individual No wrongdoer no information Right to Education Other under examination
7534 08/10/2025 individual No wrongdoer no information Social Rights - social security and compensations Temporary closed
7533 08/10/2025 individual State authorities and their administration no information Consumer Rights - Transport under examination
7532 08/10/2025 individual No wrongdoer no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities closed
7531 08/10/2025 individual No wrongdoer no information Right to Education School education under examination
7530 08/10/2025 individual No wrongdoer no information Consumer Rights - Fast loan companies closed
7529 08/10/2025 individual Natural or legal persons subject to private law Legal entity Consumer Rights - other Other closed
7528 08/10/2025 individual State authorities and their administration no information Consumer Rights - Transport under examination
7527 08/10/2025 individual No wrongdoer no information Consumer Rights - Insurance Companies closed
7526 08/10/2025 individual No wrongdoer no information Consumer Rights - Insurance Companies closed
7525 08/10/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Accrued penalties closed
7524 08/10/2025 individual State authorities and their administration no information Right to good administration and good governance under examination
7523 08/10/2025 individual No wrongdoer no information Right to good administration and good governance under examination
7522 08/10/2025 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection Poor quality of the services delivered closed
7521 08/10/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Unsolicited inclusion of services closed
7519 07/10/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Poor quality of the services delivered closed
7518 07/10/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
7517 07/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
7516 07/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply closed
7515 07/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply closed
7510 07/10/2025 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
7509 07/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Payment for unused services closed
7508 07/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right of Access to Service under examination
7507 07/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right of Access to Service closed
7506 07/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
7504 07/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Poor quality of the services delivered under examination
7503 07/10/2025 individual Natural or legal persons subject to private law Physical person Consumer Rights - Water supply Right to real measurement and reporting closed
7502 07/10/2025 individual No wrongdoer no information Social Rights - social security and compensations Maternity closed
7499 07/10/2025 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
7497 07/10/2025 individual Lacal authorities and their administration no information Right to good administration and good governance Infrastructure closed
7496 07/10/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
7491 07/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to check consumption under examination
7490 07/10/2025 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection Poor quality of the services delivered closed
7487 07/10/2025 individual Natural or legal persons subject to private law Physical person Consumer Rights - Fast loan companies closed
7485 07/10/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Poor quality of the services delivered closed
7483 07/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Poor quality of the services delivered under examination
7482 07/10/2025 individual No wrongdoer no information Consumer Rights - Heating supply under examination
7479 07/10/2025 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
7478 07/10/2025 individual State authorities and their administration no information Civil and Political Rights Right to participate under examination
7477 06/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Garbage collection Poor quality of the services delivered closed
7475 06/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right of Access to Service closed
7474 06/10/2025 individual Other Other The right to a healthy and favorable environment Stray animals and domestic dogs under examination
7473 06/10/2025 individual No wrongdoer no information Right to Education High Education under examination
7472 06/10/2025 individual Natural or legal persons subject to private law Physical person Consumer Rights - Fast loan companies closed
7471 06/10/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Other closed
7466 06/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right of Access to Service closed
7463 06/10/2025 individual No wrongdoer no information Right to Health Care Other under examination
7459 06/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
7458 06/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
7456 06/10/2025 individual No wrongdoer no information Consumer Rights – Debt collection companies Transfer of receivables closed
7455 06/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
7453 06/10/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
7451 06/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
7448 06/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right of Access to Service under examination
7446 06/10/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes under examination
7444 06/10/2025 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
7443 06/10/2025 individual Judicial system authorities and their administration Judicial system authority Access to Justice Delayed court proceedings under examination
7442 06/10/2025 individual No wrongdoer no information Right to Education School education under examination
7441 06/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
7439 06/10/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
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