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Public Register of Complaints

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>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
6518 13/05/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits closed
6517 13/05/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other closed
6516 13/05/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other closed
6515 13/05/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other closed
6508 13/05/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other under examination
6504 13/05/2026 individual No wrongdoer no information Social Rights - social security and compensations Maternity under examination
6495 13/05/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
6486 12/05/2026 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
6485 12/05/2026 individual No wrongdoer no information Social Rights Social Services under examination
6483 12/05/2026 individual No wrongdoer no information Social Rights Housing assistance under examination
6482 12/05/2026 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
6479 12/05/2026 individual State authorities and their administration Central bodies of the government and their administrations Right of People with Disabilities Healthcare and rehabilitation under examination
6478 12/05/2026 individual No wrongdoer no information Social Rights Social Protection under examination
6476 12/05/2026 individual No wrongdoer no information Right of People with Disabilities Socio-economic protection under examination
6471 12/05/2026 individual No wrongdoer no information Right of People with Disabilities Socio-economic protection under examination
6462 12/05/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
6461 12/05/2026 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment under examination
6459 12/05/2026 individual Other Other Right of People with Disabilities Civil and Political Rights under examination
6457 12/05/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
6451 12/05/2026 individual No wrongdoer no information Right to Health Care Other under examination
6450 12/05/2026 individual No wrongdoer no information Right to Health Care Other under examination
6448 12/05/2026 individual No wrongdoer no information Right to Health Care Other under examination
6447 12/05/2026 individual No wrongdoer no information Right to Education High Education under examination
6438 11/05/2026 individual No wrongdoer no information Right to Education High Education under examination
6433 11/05/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
6432 11/05/2026 individual Lacal authorities and their administration Municipal administration The right to a healthy and favorable environment Air Pollution under examination
6430 11/05/2026 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
6428 11/05/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
6405 11/05/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
6401 11/05/2026 individual Persons entrusted with the provision of public services no information Access to Justice Protection of citizens in enforcement proceedings under examination
6400 11/05/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
6398 11/05/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
6396 11/05/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
6391 11/05/2026 individual No wrongdoer no information Right to Education High Education under examination
6385 11/05/2026 individual No wrongdoer no information Right to Health Care Access to information under examination
6382 11/05/2026 individual Other Other Right to protection from discrimination and hate speech Discrimination under examination
6381 11/05/2026 individual No wrongdoer no information Right to Education Other under examination
6379 11/05/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
6377 11/05/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
6374 11/05/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
6372 11/05/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
6371 11/05/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
6370 11/05/2026 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
6369 11/05/2026 individual No wrongdoer no information Right to Education School education under examination
6365 11/05/2026 individual No wrongdoer no information Right of People with Disabilities Civil and Political Rights under examination
6364 11/05/2026 individual State authorities and their administration no information Civil and Political Rights Other under examination
6360 11/05/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes closed
6355 10/05/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes closed
6353 09/05/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
6352 09/05/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
6351 09/05/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
6349 09/05/2026 individual State authorities and their administration Central bodies of the government and their administrations Right of People with Disabilities Healthcare and rehabilitation under examination
6347 08/05/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
6344 08/05/2026 legal entity No wrongdoer no information Right of People with Disabilities Civil and Political Rights under examination
6342 08/05/2026 individual No wrongdoer no information Right of People with Disabilities Employment and entrepreneurship under examination
6339 08/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
6336 08/05/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other closed
6332 08/05/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other under examination
6330 08/05/2026 individual No wrongdoer no information Right to good administration and good governance under examination
6329 08/05/2026 individual Lacal authorities and their administration no information Consumer Rights - Water supply Right of Access to Service under examination
6326 08/05/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Unsolicited inclusion of services under examination
6325 08/05/2026 individual No wrongdoer no information Right to good administration and good governance under examination
6324 08/05/2026 individual No wrongdoer no information Right to Education School education under examination
6323 08/05/2026 individual Other no information Civil and Political Rights Other under examination
6322 08/05/2026 individual No wrongdoer information insufficient to determine the wrondoer Right to good administration and good governance under examination
6321 08/05/2026 individual No wrongdoer no information Consumer Rights - Bank services under examination
6319 08/05/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection Payment for unused services under examination
6317 08/05/2026 individual Lacal authorities and their administration Municipal service Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
6316 08/05/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
6314 08/05/2026 individual No wrongdoer no information Right to good administration and good governance under examination
6313 08/05/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
6312 08/05/2026 individual No wrongdoer no information Right of People with Disabilities Socio-economic protection under examination
6311 08/05/2026 individual No wrongdoer no information Right to Education School education under examination
6310 08/05/2026 individual No wrongdoer no information Social Rights Housing assistance under examination
6309 08/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
6308 08/05/2026 individual Other Other Right of People with Disabilities Civil and Political Rights under examination
6306 08/05/2026 individual No wrongdoer information insufficient to determine the wrondoer Right to good administration and good governance Legality under examination
6303 07/05/2026 individual No wrongdoer no information Right to good administration and good governance Legality under examination
6302 07/05/2026 individual No wrongdoer no information Right to good administration and good governance under examination
6301 07/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
6300 07/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Poor quality of the services delivered under examination
6299 07/05/2026 individual No wrongdoer no information Right to good administration and good governance under examination
6298 07/05/2026 individual No wrongdoer no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
6297 07/05/2026 individual State authorities and their administration Central bodies of the government and their administrations The right to a healthy and favorable environment Noise in the living environment under examination
6296 07/05/2026 individual No wrongdoer no information Right to Education High Education under examination
6294 07/05/2026 legal entity Other no information Request for referral to the Constitutional Court Other under examination
6293 07/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
6292 07/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
6291 07/05/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
6290 07/05/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
6289 07/05/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
6288 07/05/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
6287 07/05/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Payment for unused services under examination
6286 07/05/2026 individual Other Other Right of People with Disabilities Civil and Political Rights under examination
6285 07/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right of Access to Service under examination
6284 07/05/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer rights – mail delivery services under examination
6283 07/05/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Infrastructure closed
6282 07/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right of Access to Service under examination
6281 07/05/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
6280 07/05/2026 individual No wrongdoer no information Right to good administration and good governance closed
6278 07/05/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Legality under examination
6277 07/05/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits closed
6274 07/05/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
6273 07/05/2026 individual No wrongdoer no information Right to good administration and good governance under examination
6272 07/05/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities closed
6271 07/05/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
6270 07/05/2026 individual No wrongdoer no information Consumer Rights - Electricity supply under examination
6268 07/05/2026 individual Other Other Civil and Political Rights Right to participate closed
6267 07/05/2026 individual No wrongdoer no information Consumer rights – mail delivery services under examination
6266 07/05/2026 individual No wrongdoer no information Right of People with Disabilities Civil and Political Rights under examination
6265 07/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
6264 07/05/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other under examination
6259 07/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
6257 07/05/2026 individual Persons entrusted with the provision of public services no information Consumer rights – mail delivery services closed
6256 07/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Payment for unused services under examination
6255 07/05/2026 individual No wrongdoer no information Consumer Rights - other under examination
6254 07/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport under examination
6253 07/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport under examination
6251 07/05/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
6250 07/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply closed
6249 07/05/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Unsolicited inclusion of services under examination
6247 07/05/2026 individual Other Other Civil and Political Rights Other closed
6245 07/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport under examination
6244 07/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport under examination
6242 07/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to information closed
6240 07/05/2026 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
6239 07/05/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
6236 06/05/2026 individual No wrongdoer no information Consumer Rights - other closed
6233 06/05/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Reasonable time for consideration and answer to a problem under examination
6232 05/05/2026 individual Natural or legal persons subject to private law Physical person Right to good administration and good governance Legality under examination
6231 05/05/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
6230 05/05/2026 individual No wrongdoer no information Right to protection from discrimination and hate speech Discrimination under examination
6227 05/05/2026 individual No wrongdoer no information Right to good administration and good governance under examination
6226 05/05/2026 individual No wrongdoer no information Right to Education School education under examination
6225 05/05/2026 individual No wrongdoer no information Consumer Rights - Electricity supply Right of Access to Service under examination
6224 05/05/2026 legal entity No wrongdoer no information Right to Education School education under examination
6223 05/05/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
6222 05/05/2026 individual No wrongdoer no information Consumer Rights - Phones and communication supply Other under examination
6221 05/05/2026 individual No wrongdoer no information Right to Education School education under examination
6219 05/05/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings closed
6218 05/05/2026 individual No wrongdoer no information Right to Education School education under examination
6215 05/05/2026 individual No wrongdoer no information Right to protection from discrimination and hate speech Discrimination under examination
6214 05/05/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
6213 05/05/2026 individual No wrongdoer no information Right to Education School education under examination
6212 05/05/2026 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
6211 05/05/2026 individual No wrongdoer no information Right to protection from discrimination and hate speech Discrimination under examination
6210 05/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
6209 05/05/2026 individual No wrongdoer no information Consumer Rights - other under examination
6208 05/05/2026 individual State authorities and their administration Territorial bodies of the government and their administrations Access to Justice Protection of citizens in enforcement proceedings under examination
6207 05/05/2026 individual Lacal authorities and their administration no information Right of People with Disabilities Accessibility under examination
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