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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
2255 30/04/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
2254 30/04/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
2250 30/04/2025 individual Natural or legal persons subject to private law no information Consumer Rights - other under examination
2247 30/04/2025 individual Lacal authorities and their administration no information Right to good administration and good governance Quality and timliness of administrtaive services under examination
2244 30/04/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Payment for unused services under examination
2242 30/04/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
2241 29/04/2025 individual Lacal authorities and their administration no information Right to good administration and good governance Abuse of power under examination
2240 29/04/2025 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
2239 29/04/2025 individual No wrongdoer no information Right to good administration and good governance under examination
2237 29/04/2025 individual No wrongdoer no information Right to Education School education under examination
2236 29/04/2025 individual No wrongdoer no information Right to good administration and good governance under examination
2235 29/04/2025 individual No wrongdoer no information Right to Education High Education under examination
2234 29/04/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
2231 29/04/2025 individual No wrongdoer no information Right to Education School education under examination
2229 29/04/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
2227 29/04/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered under examination
2226 29/04/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
2224 29/04/2025 individual State authorities and their administration Central bodies of the government and their administrations Civil and Political Rights Other under examination
2223 29/04/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Payment for unused services closed
2220 28/04/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
2219 28/04/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right of Access to Service under examination
2218 28/04/2025 individual State authorities and their administration Central bodies of the government and their administrations Other Human rights Other under examination
2216 28/04/2025 individual Natural or legal persons subject to private law Physical person Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure closed
2212 28/04/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings closed
2209 28/04/2025 individual State authorities and their administration no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
2208 28/04/2025 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
2207 28/04/2025 individual No wrongdoer no information Right to Education High Education under examination
2206 28/04/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings closed
2204 28/04/2025 individual Persons entrusted with the provision of public services no information Consumer rights – mail delivery services Payment for unused services under examination
2203 28/04/2025 individual Persons entrusted with the provision of public services no information Access to Justice Other under examination
2202 28/04/2025 individual No wrongdoer no information Social Rights Social Protection under examination
2201 28/04/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Right to information closed
2200 28/04/2025 individual Няма въведен текст! no information Consumer Rights - Bank services closed
2199 28/04/2025 individual No wrongdoer no information Social Rights Housing assistance under examination
2198 28/04/2025 individual Няма въведен текст! no information Consumer Rights - Fast loan companies Other closed
2197 28/04/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
2196 28/04/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
2195 28/04/2025 individual Lacal authorities and their administration Region administration The right to a healthy and favorable environment Other under examination
2194 28/04/2025 individual No wrongdoer no information Consumer Rights - Electricity supply under examination
2193 28/04/2025 individual State authorities and their administration Independent bodies established by law, outside of the executive power branch, and their administrations Request for an interpretative decision Other closed
2192 28/04/2025 individual Lacal authorities and their administration Region administration Other Human rights Other under examination
2191 28/04/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport closed
2188 27/04/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
2187 26/04/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Poor quality of the services delivered under examination
2185 26/04/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Poor quality of the services delivered closed
2184 25/04/2025 individual Natural or legal persons subject to private law Legal entity Other Human rights Other under examination
2183 25/04/2025 individual State authorities and their administration Central bodies of the government and their administrations Consumer Rights - other closed
2182 25/04/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
2181 25/04/2025 individual Няма въведен текст! no information Consumer Rights - Bank services Accrued penalties under examination
2180 25/04/2025 individual No wrongdoer no information Right to Education School education under examination
2177 25/04/2025 individual Other Other Right of People with Disabilities Participation in public life under examination
2176 25/04/2025 individual State authorities and their administration no information Right of People with Disabilities Socio-economic protection under examination
2174 25/04/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
2173 25/04/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply closed
2171 25/04/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
2167 24/04/2025 individual Natural or legal persons subject to private law no information Consumer Rights - Transport Delayed payment of due compensation closed
2166 24/04/2025 individual Няма въведен текст! no information Consumer Rights - Fast loan companies closed
2164 24/04/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
2162 24/04/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
2161 24/04/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
2160 24/04/2025 individual Lacal authorities and their administration Municipal administration The right to a healthy and favorable environment Other under examination
2159 24/04/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
2156 24/04/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure closed
2155 24/04/2025 individual No wrongdoer no information Right to Education High Education under examination
2154 24/04/2025 individual State authorities and their administration no information Consumer Rights - Electricity supply under examination
2153 24/04/2025 individual No wrongdoer no information Consumer Rights - Bank services closed
2151 24/04/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Payment for unused services closed
2149 24/04/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
2148 24/04/2025 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
2145 24/04/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes under examination
2144 24/04/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes under examination
2142 24/04/2025 individual State authorities and their administration Central bodies of the government and their administrations Right to protection from discrimination and hate speech Discrimination under examination
2137 23/04/2025 individual No wrongdoer no information Right to Education School education under examination
2136 23/04/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Payment for unused services under examination
2134 23/04/2025 legal entity No wrongdoer no information Fundamental Rights and Freedoms under examination
2133 23/04/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Lack of individual contracts closed
2130 23/04/2025 individual State authorities and their administration no information Right of People with Disabilities Socio-economic protection under examination
2128 23/04/2025 individual Natural or legal persons subject to private law Legal entity Other Human rights Other under examination
2127 23/04/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
2126 23/04/2025 individual State authorities and their administration no information Civil and Political Rights Other under examination
2125 23/04/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
2114 22/04/2025 individual State authorities and their administration no information Right of People with Disabilities Socio-economic protection under examination
2111 22/04/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes under examination
2110 22/04/2025 individual Other no information Consumer Rights – Debt collection companies Other closed
2109 22/04/2025 individual State authorities and their administration Central bodies of the government and their administrations Right of People with Disabilities Healthcare and rehabilitation under examination
2108 22/04/2025 individual Lacal authorities and their administration Mayor of mayoralty The right to a healthy and favorable environment Stray animals and domestic dogs under examination
2106 22/04/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other closed
2105 22/04/2025 individual No wrongdoer no information Social Rights Housing assistance closed
2102 22/04/2025 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
2101 22/04/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Other under examination
2098 22/04/2025 individual No wrongdoer no information Rights of the Child under examination
2097 22/04/2025 individual No wrongdoer no information Right to Health Care Medical Expertise closed
2096 22/04/2025 individual No wrongdoer no information Right to Health Care Other under examination
2094 22/04/2025 individual Judicial system authorities and their administration Judicial system authority Request for an interpretative decision indicating the issue in dispute under examination
2093 22/04/2025 individual Natural or legal persons subject to private law Physical person Other Human rights Other closed
2092 22/04/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport under examination
2087 22/04/2025 individual Other Other Right of People with Disabilities Socio-economic protection under examination
2086 22/04/2025 individual No wrongdoer no information Social Rights Social Protection under examination
2085 22/04/2025 individual State authorities and their administration Central bodies of the government and their administrations Right of People with Disabilities Healthcare and rehabilitation under examination
2084 22/04/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
2083 21/04/2025 individual No wrongdoer no information Social Rights - labor rights and employment Other under examination
2082 20/04/2025 individual No wrongdoer no information Consumer Rights - Bank services Other closed
2081 19/04/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Unsolicited inclusion of services closed
2079 19/04/2025 individual Natural or legal persons subject to private law Physical person Consumer Rights - other under examination
2078 19/04/2025 individual Няма въведен текст! no information Consumer Rights - Bank services closed
2077 18/04/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
2076 17/04/2025 individual State authorities and their administration no information Right of People with Disabilities Healthcare and rehabilitation under examination
2075 17/04/2025 individual No wrongdoer no information Right to Health Care under examination
2074 17/04/2025 individual Няма въведен текст! no information Consumer Rights - Bank services Accrued penalties closed
2073 17/04/2025 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
2072 17/04/2025 individual No wrongdoer no information Right to Education School education under examination
2070 17/04/2025 individual Natural or legal persons subject to private law Physical person Consumer Rights - other Accrued penalties closed
2069 17/04/2025 individual No wrongdoer information insufficient to determine the wrondoer Access to Justice Other under examination
2067 17/04/2025 individual Lacal authorities and their administration no information Consumer Rights - Transport under examination
2064 17/04/2025 individual No wrongdoer no information Right to Education School education closed
2063 17/04/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Payment for unused services closed
2062 17/04/2025 individual State authorities and their administration Central bodies of the government and their administrations Right to protection from discrimination and hate speech Discrimination under examination
2061 17/04/2025 individual Няма въведен текст! no information Consumer Rights – Debt collection companies Transfer of receivables closed
2060 17/04/2025 individual State authorities and their administration no information Consumer Rights - other under examination
2058 17/04/2025 individual State authorities and their administration no information Right of People with Disabilities Healthcare and rehabilitation under examination
2056 17/04/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Unsolicited inclusion of services closed
2054 17/04/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Unilateral adjustment by companies of consumer accounts closed
2051 16/04/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
2047 16/04/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
2045 16/04/2025 individual State authorities and their administration no information Right to good administration and good governance under examination
2044 16/04/2025 individual Lacal authorities and their administration no information Right of People with Disabilities Housing support under examination
2042 16/04/2025 individual Няма въведен текст! no information Consumer Rights – Debt collection companies closed
2041 16/04/2025 individual State authorities and their administration no information Consumer Rights - Transport under examination
2040 16/04/2025 individual Няма въведен текст! no information Consumer Rights - Bank services closed
2038 16/04/2025 individual Lacal authorities and their administration no information Right of People with Disabilities Accessibility under examination
2036 16/04/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
2035 15/04/2025 individual No wrongdoer no information Right to good administration and good governance Access to information under examination
2034 15/04/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Unilateral adjustment by companies of consumer accounts under examination
2033 15/04/2025 individual Persons entrusted with the provision of public services no information Consumer rights – mail delivery services closed
2031 15/04/2025 individual Lacal authorities and their administration no information Right of People with Disabilities Social Services and Individual Mobility under examination
2030 15/04/2025 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment closed
2029 15/04/2025 individual No wrongdoer no information Social Rights Social Protection closed
2028 15/04/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
2027 15/04/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
2026 15/04/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to information under examination
2024 15/04/2025 individual State authorities and their administration Territorial bodies of the government and their administrations Right of People with Disabilities Healthcare and rehabilitation under examination
2023 15/04/2025 individual Persons entrusted with the provision of public services no information Right of People with Disabilities Healthcare and rehabilitation under examination
2022 15/04/2025 individual No wrongdoer no information Consumer Rights - other closed
2020 15/04/2025 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
2018 15/04/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other closed
2017 15/04/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
2015 15/04/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered under examination
2014 15/04/2025 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
2012 15/04/2025 individual No wrongdoer no information Right to Education High Education under examination
2011 15/04/2025 individual State authorities and their administration no information Right to good administration and good governance Quality and timliness of administrtaive services closed
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
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