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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
3569 02/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3560 02/03/2026 legal entity State authorities and their administration Territorial bodies of the government and their administrations Right to good administration and good governance under examination
3556 02/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3554 02/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3550 02/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3549 02/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
3548 02/03/2026 individual No wrongdoer no information Right to Property and Economic Freedom directed
3546 02/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3543 02/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3541 02/03/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
3539 02/03/2026 individual No wrongdoer no information Right to good administration and good governance under examination
3527 02/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3525 02/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3522 02/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3521 02/03/2026 individual Няма въведен текст! no information Consumer Rights - Fast loan companies under examination
3519 02/03/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase closed
3518 02/03/2026 individual Няма въведен текст! no information Consumer Rights - Bank services under examination
3517 02/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3513 02/03/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
3511 02/03/2026 individual No wrongdoer no information Consumer Rights - other Payment for unused services under examination
3510 02/03/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure under examination
3508 02/03/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
3506 02/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3501 02/03/2026 individual No wrongdoer no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure under examination
3500 02/03/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase closed
3499 02/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3498 02/03/2026 individual No wrongdoer no information Right to Education School education under examination
3497 02/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3496 02/03/2026 individual No wrongdoer no information Right to Education High Education under examination
3493 02/03/2026 individual No wrongdoer no information Consumer Rights - Transport under examination
3492 02/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
3491 02/03/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
3490 02/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3484 02/03/2026 individual Lacal authorities and their administration Municipal administration Consumer Rights - Garbage collection under examination
3481 02/03/2026 individual No wrongdoer no information Consumer rights – mail delivery services under examination
3475 02/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3474 02/03/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
3473 02/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
3472 02/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3471 02/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3469 02/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
3468 01/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3467 01/03/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase closed
3466 01/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3465 01/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3464 01/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3462 01/03/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Payment for unused services under examination
3461 01/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3460 01/03/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3459 01/03/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
3457 28/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3456 28/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3455 28/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3454 28/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase under examination
3453 28/02/2026 legal entity No wrongdoer no information Consumer Rights - Electricity supply Price increase closed
3452 28/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Payment for unused services under examination
3451 28/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase closed
3450 28/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Accrued penalties under examination
3449 28/02/2026 individual No wrongdoer no information Consumer Rights - Water supply Price increase under examination
3448 28/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right to real measurement and reporting under examination
3447 28/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3445 28/02/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Electricity supply Price increase under examination
3444 28/02/2026 individual No wrongdoer no information Consumer Rights - Electricity supply under examination
3443 28/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3442 28/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3441 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase under examination
3440 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3439 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3438 27/02/2026 individual Lacal authorities and their administration no information Consumer Rights - Water supply under examination
3437 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3436 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3434 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase under examination
3433 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3432 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3430 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3429 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Unilateral adjustment by companies of consumer accounts closed
3428 27/02/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
3427 27/02/2026 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3426 27/02/2026 individual No wrongdoer no information Right to Education School education under examination
3425 27/02/2026 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3423 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3422 27/02/2026 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance under examination
3420 27/02/2026 individual No wrongdoer no information Consumer Rights - other Poor quality of the services delivered under examination
3419 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3418 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3417 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3416 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
3414 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase under examination
3413 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase closed
3412 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
3411 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase closed
3410 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
3408 27/02/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
3407 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase under examination
3406 27/02/2026 individual No wrongdoer no information Social Rights - social security and compensations Temporary under examination
3402 27/02/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
3401 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3397 27/02/2026 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3396 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase under examination
3395 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3393 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase under examination
3392 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
3391 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other under examination
3389 27/02/2026 individual No wrongdoer no information Social Rights Social Protection under examination
3388 27/02/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
3386 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
3385 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase closed
3383 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase under examination
3381 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase under examination
3380 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3379 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
3377 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase closed
3376 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3375 27/02/2026 individual Lacal authorities and their administration Municipal council Right to good administration and good governance under examination
3373 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply under examination
3371 27/02/2026 individual No wrongdoer no information Right to Education High Education under examination
3370 27/02/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
3369 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3368 27/02/2026 legal entity No wrongdoer no information Right to good administration and good governance under examination
3367 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
3366 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3365 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase under examination
3363 27/02/2026 individual No wrongdoer no information Right to Education School education under examination
3362 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3360 27/02/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
3359 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase under examination
3358 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3357 27/02/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
3356 27/02/2026 individual No wrongdoer no information Consumer Rights - other under examination
3355 27/02/2026 individual No wrongdoer no information Social Rights Housing assistance under examination
3354 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Poor quality of the services delivered under examination
3353 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase closed
3351 27/02/2026 individual No wrongdoer no information Consumer Rights - other under examination
3350 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase closed
3348 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3347 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase under examination
3346 27/02/2026 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment under examination
3345 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3344 27/02/2026 legal entity No wrongdoer no information Right to Health Care Access to Helth Care under examination
3343 27/02/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply Price increase under examination
3341 27/02/2026 legal entity No wrongdoer no information Right to Health Care Access to Helth Care under examination
3340 27/02/2026 individual No wrongdoer no information Rights of the Child under examination
3339 27/02/2026 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase closed
3338 27/02/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Electricity supply Price increase under examination
3335 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3333 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3332 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
3331 27/02/2026 individual No wrongdoer no information Social Rights Housing assistance under examination
3330 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
3329 27/02/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Price increase under examination
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
PRESS CENTER OF THE OMBUDSMAN
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