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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
6845 20/05/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Other registereg
6823 20/05/2026 individual Няма въведен текст! no information Consumer Rights - Bank services under examination
6822 20/05/2026 individual State authorities and their administration no information Access to Justice Other under examination
6821 20/05/2026 individual No wrongdoer information insufficient to determine the wrondoer Right to good administration and good governance under examination
6820 20/05/2026 individual No wrongdoer no information Right to Education High Education under examination
6819 20/05/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
6818 20/05/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits closed
6817 20/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
6816 20/05/2026 individual No wrongdoer no information Social Rights Social Protection under examination
6815 20/05/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
6813 20/05/2026 individual No wrongdoer no information Consumer Rights - Transport closed
6811 20/05/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
6808 20/05/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
6807 20/05/2026 legal entity Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
6804 20/05/2026 individual No wrongdoer no information Social Rights Social Protection under examination
6802 20/05/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
6799 20/05/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply under examination
6796 19/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure under examination
6793 19/05/2026 individual No wrongdoer no information Consumer Rights - Bank services closed
6789 19/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Poor quality of the services delivered under examination
6788 19/05/2026 individual No wrongdoer no information Right of People with Disabilities Employment and entrepreneurship under examination
6786 19/05/2026 individual No wrongdoer no information Right to Education School education closed
6784 19/05/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
6783 19/05/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Accrued penalties under examination
6782 19/05/2026 individual No wrongdoer no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
6781 19/05/2026 legal entity No wrongdoer no information Right of People with Disabilities Employment and entrepreneurship under examination
6778 19/05/2026 individual No wrongdoer no information Social Rights Social Protection under examination
6777 19/05/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
6776 19/05/2026 individual No wrongdoer no information Right of People with Disabilities Socio-economic protection under examination
6773 19/05/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
6772 19/05/2026 individual No wrongdoer no information Right to good administration and good governance under examination
6771 19/05/2026 individual No wrongdoer no information Social Rights Other under examination
6770 19/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
6769 19/05/2026 individual Other Other Request for referral to the Constitutional Court Other under examination
6768 19/05/2026 individual No wrongdoer no information Right to Education School education under examination
6767 19/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
6766 19/05/2026 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered under examination
6765 19/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Unilateral adjustment by companies of consumer accounts under examination
6764 19/05/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Infrastructure under examination
6763 19/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
6761 19/05/2026 individual No wrongdoer no information Consumer Rights - Heating supply Poor quality of the services delivered closed
6759 19/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unsolicited inclusion of services under examination
6758 19/05/2026 individual No wrongdoer no information Consumer Rights - Bank services under examination
6756 19/05/2026 individual Няма въведен текст! no information Consumer Rights - Bank services under examination
6755 19/05/2026 individual No wrongdoer no information Consumer Rights - Heating supply Poor quality of the services delivered closed
6754 19/05/2026 individual Other Other Requests for Legislative Amendements Other under examination
6753 19/05/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
6751 19/05/2026 individual No wrongdoer no information Consumer Rights - Transport under examination
6750 19/05/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - other under examination
6749 19/05/2026 individual Lacal authorities and their administration no information Consumer Rights - Water supply Right of Access to Service under examination
6748 19/05/2026 individual Persons entrusted with the provision of public services no information Right of People with Disabilities Accessibility under examination
6747 19/05/2026 individual No wrongdoer no information Right to good administration and good governance under examination
6746 19/05/2026 individual No wrongdoer no information Social Rights Housing assistance under examination
6745 19/05/2026 individual No wrongdoer no information Social Rights Housing assistance under examination
6744 19/05/2026 individual Other Other Right of People with Disabilities Other under examination
6743 19/05/2026 individual No wrongdoer no information Consumer Rights - other Other under examination
6742 18/05/2026 individual No wrongdoer no information Consumer Rights - other under examination
6740 18/05/2026 individual No wrongdoer no information Consumer Rights - Heating supply Poor quality of the services delivered closed
6738 18/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
6736 18/05/2026 individual No wrongdoer no information Rights of the Child under examination
6735 18/05/2026 individual No wrongdoer no information Right to good administration and good governance under examination
6734 18/05/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
6731 18/05/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Civil and Political Rights under examination
6730 18/05/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other under examination
6729 18/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
6726 18/05/2026 individual No wrongdoer no information Consumer Rights - Heating supply Poor quality of the services delivered closed
6725 18/05/2026 individual No wrongdoer no information Right to Education School education under examination
6724 18/05/2026 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
6720 18/05/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
6719 18/05/2026 individual Lacal authorities and their administration no information Consumer Rights - Water supply Right of Access to Service under examination
6716 18/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
6713 18/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
6712 18/05/2026 individual Other Other Right of People with Disabilities Healthcare and rehabilitation under examination
6710 18/05/2026 individual Other Other Right to protection from discrimination and hate speech Discrimination under examination
6708 18/05/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Water supply Other under examination
6707 18/05/2026 individual No wrongdoer no information Consumer Rights - Heating supply Poor quality of the services delivered closed
6706 18/05/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
6701 18/05/2026 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
6700 18/05/2026 individual Lacal authorities and their administration Municipal administration The right to a healthy and favorable environment Stray animals and domestic dogs under examination
6699 18/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
6698 18/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
6696 18/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
6692 18/05/2026 individual No wrongdoer no information Right to Education School education under examination
6691 18/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure under examination
6690 18/05/2026 individual Lacal authorities and their administration Municipal administration The right to a healthy and favorable environment Activity of livestock farms in the settlements under examination
6688 18/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
6686 18/05/2026 individual No wrongdoer no information Consumer Rights - Insurance Companies under examination
6684 18/05/2026 individual No wrongdoer no information Consumer Rights - Heating supply Poor quality of the services delivered closed
6683 18/05/2026 individual Lacal authorities and their administration Municipal administration The right to a healthy and favorable environment Noise in the living environment under examination
6681 18/05/2026 individual Lacal authorities and their administration Mayor of administrative region Right to good administration and good governance under examination
6680 18/05/2026 individual No wrongdoer information insufficient to determine the wrondoer Consumer Rights - Fast loan companies closed
6679 18/05/2026 individual No wrongdoer no information Right to good administration and good governance under examination
6678 18/05/2026 individual Other Other Other Human rights Other under examination
6675 18/05/2026 individual No wrongdoer information insufficient to determine the wrondoer Access to Justice Other closed
6674 18/05/2026 individual No wrongdoer no information Right to Education School education under examination
6672 18/05/2026 individual No wrongdoer no information Consumer Rights - other closed
6671 18/05/2026 individual No wrongdoer no information Consumer Rights - Heating supply Poor quality of the services delivered closed
6670 18/05/2026 individual No wrongdoer no information Consumer Rights - Heating supply Poor quality of the services delivered closed
6669 18/05/2026 individual No wrongdoer no information Consumer Rights - Heating supply Poor quality of the services delivered closed
6668 18/05/2026 individual Natural or legal persons subject to private law Physical person The right to a healthy and favorable environment Stray animals and domestic dogs under examination
6666 18/05/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Internet and TV supply Other closed
6665 18/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered under examination
6664 18/05/2026 individual No wrongdoer no information Right to Education School education under examination
6663 18/05/2026 individual No wrongdoer no information Right to Education School education under examination
6660 18/05/2026 individual No wrongdoer information insufficient to determine the wrondoer Requests for Legislative Amendements Other closed
6658 18/05/2026 individual No wrongdoer no information Right to Education School education under examination
6657 18/05/2026 individual Persons entrusted with the provision of public services no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
6656 18/05/2026 individual No wrongdoer no information Consumer Rights - Heating supply Poor quality of the services delivered closed
6655 17/05/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes closed
6654 17/05/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
6653 17/05/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
6652 17/05/2026 individual No wrongdoer no information Consumer Rights - Heating supply Poor quality of the services delivered under examination
6651 17/05/2026 individual No wrongdoer no information Consumer Rights - Insurance Companies under examination
6650 17/05/2026 individual No wrongdoer no information Consumer Rights - Heating supply Poor quality of the services delivered closed
6648 16/05/2026 individual No wrongdoer no information Consumer Rights - Heating supply Poor quality of the services delivered closed
6647 16/05/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
6646 16/05/2026 individual No wrongdoer no information Consumer Rights - Heating supply Poor quality of the services delivered closed
6644 16/05/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
6643 15/05/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other closed
6642 15/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
6641 15/05/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
6640 15/05/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits closed
6637 15/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Price increase under examination
6636 15/05/2026 individual No wrongdoer no information Consumer Rights - Garbage collection under examination
6634 15/05/2026 individual No wrongdoer no information Social Rights - social security and compensations Temporary under examination
6632 15/05/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
6631 15/05/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
6630 15/05/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
6629 15/05/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
6628 15/05/2026 individual No wrongdoer no information Consumer Rights - Heating supply Poor quality of the services delivered under examination
6625 15/05/2026 individual No wrongdoer no information Right to good administration and good governance closed
6624 15/05/2026 individual Няма въведен текст! no information Consumer Rights – Debt collection companies Other under examination
6622 15/05/2026 individual State authorities and their administration Central bodies of the government and their administrations Consumer Rights - other Other under examination
6621 15/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right of Access to Service under examination
6619 15/05/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
6617 15/05/2026 individual No wrongdoer no information Right of People with Disabilities Civil and Political Rights under examination
6614 15/05/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
6613 15/05/2026 individual No wrongdoer no information Consumer Rights - other closed
6612 15/05/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
6608 15/05/2026 individual No wrongdoer no information Social Rights Housing assistance closed
6607 15/05/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
6606 15/05/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
6604 15/05/2026 individual No wrongdoer information insufficient to determine the wrondoer Right to good administration and good governance under examination
6603 15/05/2026 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
6602 15/05/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
6600 15/05/2026 individual Lacal authorities and their administration no information Consumer Rights - Water supply Right of Access to Service under examination
6598 15/05/2026 individual No wrongdoer no information Consumer Rights - Heating supply Poor quality of the services delivered closed
6597 14/05/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits closed
6596 14/05/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits closed
6595 14/05/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other under examination
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
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