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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
4543 29/07/2025 individual No wrongdoer no information Consumer Rights - Insurance Companies Delayed payment of due compensation under examination
4542 29/07/2025 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
4539 29/07/2025 individual No wrongdoer no information Social Rights Housing assistance under examination
4537 29/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
4536 29/07/2025 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
4535 29/07/2025 individual Няма въведен текст! no information Consumer Rights - Bank services under examination
4531 29/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
4530 29/07/2025 individual No wrongdoer no information Consumer Rights - other Other under examination
4529 29/07/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply under examination
4528 29/07/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
4527 29/07/2025 individual No wrongdoer no information Right to Health Care Other under examination
4525 29/07/2025 individual Няма въведен текст! no information Consumer Rights - Fast loan companies under examination
4524 29/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
4522 29/07/2025 individual No wrongdoer no information Right to Education High Education under examination
4521 29/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
4519 29/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport under examination
4518 29/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
4516 29/07/2025 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
4515 28/07/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
4514 28/07/2025 individual State authorities and their administration no information Right of People with Disabilities Socio-economic protection under examination
4513 28/07/2025 individual Lacal authorities and their administration no information Right of People with Disabilities Housing support under examination
4512 28/07/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
4511 28/07/2025 individual No wrongdoer no information Right to Education School education under examination
4508 28/07/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
4504 28/07/2025 individual Natural or legal persons subject to private law Physical person Consumer Rights - other under examination
4503 28/07/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
4499 28/07/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
4496 28/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport Poor quality of the services delivered under examination
4495 28/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
4491 28/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport under examination
4490 28/07/2025 individual Natural or legal persons subject to private law Physical person Consumer Rights - Water supply Right of Access to Service closed
4489 28/07/2025 individual No wrongdoer no information Right to Education School education under examination
4488 28/07/2025 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
4485 28/07/2025 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
4480 28/07/2025 individual Natural or legal persons subject to private law Physical person Right to good administration and good governance under examination
4479 28/07/2025 individual Няма въведен текст! no information Consumer Rights - Fast loan companies under examination
4478 28/07/2025 individual Natural or legal persons subject to private law no information Consumer Rights - other under examination
4476 28/07/2025 individual No wrongdoer no information Consumer Rights - Transport under examination
4475 28/07/2025 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
4474 28/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure under examination
4471 28/07/2025 individual State authorities and their administration Central bodies of the government and their administrations Right of People with Disabilities Social Services and Individual Mobility under examination
4469 28/07/2025 individual No wrongdoer no information Request for referral to the Constitutional Court indicating the normative act under examination
4468 28/07/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
4467 28/07/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
4466 28/07/2025 individual Lacal authorities and their administration no information Right to protection from discrimination and hate speech Discrimination under examination
4464 28/07/2025 individual No wrongdoer no information Right to Education Other under examination
4461 28/07/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
4460 28/07/2025 individual No wrongdoer no information Consumer Rights - other under examination
4458 28/07/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
4456 27/07/2025 individual Natural or legal persons subject to private law Physical person Right to good administration and good governance under examination
4454 27/07/2025 individual Natural or legal persons subject to private law no information Consumer Rights - other Poor quality of the services delivered under examination
4453 27/07/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
4452 26/07/2025 legal entity Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other under examination
4451 25/07/2025 individual Lacal authorities and their administration Municipal council Right to good administration and good governance under examination
4450 25/07/2025 individual State authorities and their administration Central bodies of the government and their administrations Consumer Rights - other under examination
4449 25/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
4447 25/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
4443 25/07/2025 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits under examination
4442 25/07/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
4441 25/07/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
4440 25/07/2025 individual No wrongdoer no information Social Rights Social Protection under examination
4439 25/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
4438 25/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
4436 25/07/2025 individual No wrongdoer no information Social Rights - labor rights and employment Other under examination
4435 25/07/2025 individual Natural or legal persons subject to private law Physical person Consumer Rights - Water supply Other under examination
4434 25/07/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
4433 25/07/2025 individual Lacal authorities and their administration no information Right of People with Disabilities Accessibility under examination
4432 25/07/2025 individual No wrongdoer no information Right to Education High Education under examination
4431 25/07/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
4430 25/07/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
4429 25/07/2025 individual No wrongdoer no information Right to Education High Education under examination
4428 25/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport Poor quality of the services delivered under examination
4425 25/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
4424 25/07/2025 legal entity Natural or legal persons subject to private law Physical person Consumer Rights - Water supply Other under examination
4422 25/07/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply under examination
4421 25/07/2025 individual Natural or legal persons subject to private law Physical person Consumer Rights - Heating supply Right to real measurement and reporting under examination
4420 25/07/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
4419 25/07/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
4418 25/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Other under examination
4417 25/07/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
4416 25/07/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
4415 24/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
4414 24/07/2025 individual No wrongdoer no information Social Rights - social security and compensations Temporary closed
4412 24/07/2025 individual Other Other Access to Justice Other under examination
4411 24/07/2025 individual Няма въведен текст! no information Consumer Rights - Bank services under examination
4410 24/07/2025 individual State authorities and their administration Territorial bodies of the government and their administrations Right of People with Disabilities Socio-economic protection under examination
4409 24/07/2025 individual Judicial system authorities and their administration Judicial system authority Access to Justice Right to a fair trial under examination
4406 24/07/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
4403 24/07/2025 individual No wrongdoer no information Social Rights Social Protection closed
4402 24/07/2025 individual Natural or legal persons subject to private law no information Consumer Rights - other under examination
4400 24/07/2025 individual No wrongdoer no information Civil and Political Rights Other under examination
4398 24/07/2025 individual State authorities and their administration no information Right to good administration and good governance under examination
4397 24/07/2025 individual Natural or legal persons subject to private law Physical person Right to good administration and good governance under examination
4394 24/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
4393 24/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
4392 24/07/2025 individual No wrongdoer no information Access to Justice Right to a fair trial under examination
4390 24/07/2025 individual No wrongdoer no information Social Rights Housing assistance closed
4389 24/07/2025 individual No wrongdoer no information Right to Education School education under examination
4386 24/07/2025 individual No wrongdoer no information Right to Education School education under examination
4385 24/07/2025 individual Other Other Requests for Legislative Amendements Other under examination
4384 24/07/2025 individual State authorities and their administration Central bodies of the government and their administrations Right of People with Disabilities Social Services and Individual Mobility under examination
4383 24/07/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
4382 24/07/2025 individual No wrongdoer no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
4381 24/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Other under examination
4380 24/07/2025 individual No wrongdoer no information Consumer Rights - Electricity supply Poor quality of the services delivered under examination
4379 23/07/2025 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
4377 23/07/2025 legal entity Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
4376 23/07/2025 individual Natural or legal persons subject to private law no information Consumer Rights - other under examination
4375 23/07/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
4373 23/07/2025 individual No wrongdoer no information Right to good administration and good governance under examination
4370 23/07/2025 individual State authorities and their administration Territorial bodies of the government and their administrations Right to protection from discrimination and hate speech Discrimination under examination
4369 23/07/2025 individual No wrongdoer no information Right to Education School education under examination
4368 23/07/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
4367 23/07/2025 individual State authorities and their administration no information Right of People with Disabilities Socio-economic protection under examination
4366 23/07/2025 individual Persons entrusted with the provision of public services no information Consumer rights – mail delivery services under examination
4365 23/07/2025 individual No wrongdoer no information Right to Education Other closed
4364 23/07/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
4363 23/07/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
4361 23/07/2025 individual No wrongdoer no information Consumer Rights - Insurance Companies under examination
4358 23/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
4356 23/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
4355 23/07/2025 individual Other Other Request for referral to the Constitutional Court indicating the normative act under examination
4354 23/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered under examination
4353 23/07/2025 individual Няма въведен текст! no information Consumer Rights - Bank services Right of Access to Service under examination
4349 23/07/2025 individual Other Other Right to protection from discrimination and hate speech Discrimination under examination
4348 23/07/2025 individual No wrongdoer information insufficient to determine the wrondoer Access to Justice Other under examination
4345 23/07/2025 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
4341 23/07/2025 individual Lacal authorities and their administration no information Right of People with Disabilities Social Services and Individual Mobility under examination
4340 22/07/2025 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits under examination
4339 22/07/2025 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits under examination
4336 22/07/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Consumer Rights - Electricity supply Other closed
4335 22/07/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Unsolicited inclusion of services closed
4334 22/07/2025 individual Lacal authorities and their administration no information Right of People with Disabilities Socio-economic protection under examination
4333 22/07/2025 individual State authorities and their administration Territorial bodies of the government and their administrations Right of People with Disabilities Social Services and Individual Mobility under examination
4326 22/07/2025 individual Other Other Request for referral to the Constitutional Court indicating the normative act under examination
4325 22/07/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
4324 22/07/2025 individual Lacal authorities and their administration no information Right of People with Disabilities Social Services and Individual Mobility under examination
4320 22/07/2025 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
4315 22/07/2025 individual State authorities and their administration no information Civil and Political Rights Other under examination
4314 22/07/2025 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
4308 22/07/2025 individual No wrongdoer information insufficient to determine the wrondoer Access to Justice Other under examination
4307 22/07/2025 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits under examination
4306 22/07/2025 individual No wrongdoer no information Access to Justice Protection of citizens in enforcement proceedings under examination
4300 21/07/2025 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
4298 21/07/2025 individual No wrongdoer no information Right to Health Care Access to information under examination
4295 21/07/2025 individual Persons entrusted with the provision of public services no information Right of People with Disabilities Socio-economic protection under examination
4294 21/07/2025 individual State authorities and their administration no information Right of People with Disabilities Healthcare and rehabilitation under examination
4292 21/07/2025 individual State authorities and their administration no information Right to Health Care Medical Expertise closed
4289 21/07/2025 individual Persons entrusted with the provision of public services no information Right of People with Disabilities Healthcare and rehabilitation under examination
4281 21/07/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
PRESS CENTER OF THE OMBUDSMAN
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