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Ombudsman of the Republic of Bulgaria
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Public Register of Complaints

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>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
3895 04/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right of Access to Service under examination
3894 04/07/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
3893 04/07/2025 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
3892 04/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
3891 04/07/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Inspections and replacement of commercial metering devices in the absence of the customer under examination
3890 04/07/2025 individual Lacal authorities and their administration no information Right of People with Disabilities Socio-economic protection under examination
3889 04/07/2025 individual No wrongdoer no information Social Rights - social security and compensations Maternity under examination
3888 04/07/2025 individual No wrongdoer no information Social Rights Housing assistance under examination
3887 04/07/2025 individual No wrongdoer no information Social Rights - social security and compensations Maternity under examination
3886 04/07/2025 individual No wrongdoer no information Social Rights - social security and compensations Maternity under examination
3885 04/07/2025 individual No wrongdoer no information Social Rights - social security and compensations Maternity under examination
3884 04/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
3883 04/07/2025 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
3882 04/07/2025 individual No wrongdoer no information Right to Education School education under examination
3881 04/07/2025 individual No wrongdoer no information Right to Education School education under examination
3880 04/07/2025 individual No wrongdoer no information Right to Education School education under examination
3878 04/07/2025 individual No wrongdoer no information Right to Education School education under examination
3877 04/07/2025 individual No wrongdoer no information Right to Education School education under examination
3876 04/07/2025 individual No wrongdoer no information Right to Education School education under examination
3875 04/07/2025 individual No wrongdoer no information Right to Education School education under examination
3874 04/07/2025 individual No wrongdoer no information Right to Education School education under examination
3872 04/07/2025 individual No wrongdoer no information Right to Education School education under examination
3871 04/07/2025 individual No wrongdoer no information Right to Education School education under examination
3870 04/07/2025 individual No wrongdoer no information Right to Education School education under examination
3869 04/07/2025 individual No wrongdoer no information Right to Education School education under examination
3868 04/07/2025 individual Natural or legal persons subject to private law no information Consumer Rights - other under examination
3867 04/07/2025 individual No wrongdoer no information Consumer Rights - Insurance Companies Poor quality of the services delivered under examination
3865 03/07/2025 individual No wrongdoer no information Right of People with Disabilities under examination
3864 03/07/2025 individual Lacal authorities and their administration no information Right to good administration and good governance Other closed
3863 03/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
3860 03/07/2025 individual Persons entrusted with the provision of public services no information Consumer rights – mail delivery services under examination
3859 03/07/2025 individual No wrongdoer no information Right to Health Care Access to information under examination
3858 03/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
3857 03/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
3854 03/07/2025 individual State authorities and their administration no information Right to good administration and good governance under examination
3853 03/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
3852 03/07/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Payment for unused services under examination
3849 03/07/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
3848 03/07/2025 individual No wrongdoer no information Right to Education School education under examination
3846 03/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered under examination
3844 03/07/2025 individual No wrongdoer no information Right to Health Care Other under examination
3843 03/07/2025 individual No wrongdoer no information Right to Education School education under examination
3842 03/07/2025 individual Persons entrusted with the provision of public services no information Consumer rights – mail delivery services closed
3841 03/07/2025 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
3840 02/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right of Access to Service under examination
3839 02/07/2025 individual Natural or legal persons subject to private law Physical person Consumer Rights - Phones and communication supply Other closed
3837 02/07/2025 individual No wrongdoer no information Right to good administration and good governance Reasonable time for consideration and answer to a problem closed
3835 02/07/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Price increase closed
3834 02/07/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
3833 02/07/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
3832 02/07/2025 individual No wrongdoer no information Right to Education Pre-school education under examination
3831 02/07/2025 individual No wrongdoer no information Social Rights - labor rights and employment directed
3830 02/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other closed
3822 02/07/2025 legal entity Persons entrusted with the provision of public services no information Consumer rights – mail delivery services closed
3821 02/07/2025 individual State authorities and their administration Central bodies of the government and their administrations Consumer Rights - other under examination
3820 02/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Delayed payment of due compensation under examination
3819 01/07/2025 individual Няма въведен текст! no information Consumer Rights - Bank services Increase in fees closed
3818 01/07/2025 individual Natural or legal persons subject to private law Physical person Consumer Rights - Phones and communication supply closed
3816 01/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
3815 01/07/2025 individual Judicial system authorities and their administration Judicial system authority Access to Justice Right to a fair trial under examination
3813 01/07/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
3810 01/07/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Poor quality of the services delivered under examination
3808 01/07/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
3807 01/07/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
3806 01/07/2025 individual No wrongdoer no information Right to good administration and good governance under examination
3805 01/07/2025 individual Other Other Other Human rights under examination
3804 01/07/2025 individual No wrongdoer no information Right to good administration and good governance Legality under examination
3802 01/07/2025 individual Natural or legal persons subject to private law Physical person The right to a healthy and favorable environment Activity of livestock farms in the settlements under examination
3801 01/07/2025 individual Natural or legal persons subject to private law Physical person Consumer Rights - other under examination
3800 01/07/2025 individual No wrongdoer no information Right to Education School education under examination
3799 01/07/2025 individual No wrongdoer information insufficient to determine the wrondoer Requests for Legislative Amendements Other under examination
3796 01/07/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply closed
3795 01/07/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
3794 01/07/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Unsolicited inclusion of services closed
3793 30/06/2025 individual No wrongdoer no information Right to good administration and good governance under examination
3792 30/06/2025 individual No wrongdoer no information Right to Education School education under examination
3790 30/06/2025 individual No wrongdoer no information Consumer Rights - Transport closed
3789 30/06/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
3788 30/06/2025 individual Lacal authorities and their administration Municipal administration Right of People with Disabilities Socio-economic protection under examination
3787 30/06/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply closed
3786 30/06/2025 individual No wrongdoer no information Consumer Rights - Transport closed
3783 30/06/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
3776 30/06/2025 individual No wrongdoer no information Consumer Rights - other under examination
3774 30/06/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Payment for unused services closed
3772 30/06/2025 individual No wrongdoer no information Social Rights Social Protection under examination
3771 30/06/2025 individual No wrongdoer no information Right to Health Care Access to information under examination
3770 30/06/2025 individual Lacal authorities and their administration no information Right to good administration and good governance Legality under examination
3769 30/06/2025 individual Natural or legal persons subject to private law no information Consumer Rights - other under examination
3768 30/06/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
3767 30/06/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other closed
3762 30/06/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
3761 30/06/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes under examination
3760 30/06/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport closed
3758 30/06/2025 individual State authorities and their administration no information Right to good administration and good governance under examination
3757 30/06/2025 individual Lacal authorities and their administration no information Right to good administration and good governance Reasonable time for consideration and answer to a problem under examination
3755 30/06/2025 individual No wrongdoer no information Rights of the Child under examination
3751 30/06/2025 individual No wrongdoer no information Right to Education High Education under examination
3747 28/06/2025 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
3746 28/06/2025 individual Natural or legal persons subject to private law no information Consumer Rights - other under examination
3744 28/06/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
3743 27/06/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Poor quality of the services delivered closed
3742 27/06/2025 individual No wrongdoer no information Right to good administration and good governance under examination
3739 27/06/2025 individual Lacal authorities and their administration no information Right to good administration and good governance Local Self-governance closed
3738 27/06/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Price increase closed
3737 27/06/2025 individual Lacal authorities and their administration no information Right of People with Disabilities Socio-economic protection under examination
3735 27/06/2025 individual Other Other Consumer Rights - other Other closed
3732 27/06/2025 individual No wrongdoer no information Right to Education School education under examination
3731 27/06/2025 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance Impartiality and Independence under examination
3730 27/06/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
3721 27/06/2025 individual Natural or legal persons subject to private law Physical person Consumer Rights - Bank services Poor quality of the services delivered closed
3700 27/06/2025 individual Persons entrusted with the provision of public services no information Right to Education Other closed
3682 27/06/2025 individual State authorities and their administration Central bodies of the government and their administrations Right of People with Disabilities Healthcare and rehabilitation under examination
3681 27/06/2025 individual State authorities and their administration no information Right of People with Disabilities Social Services and Individual Mobility under examination
3679 27/06/2025 individual Lacal authorities and their administration no information Right of People with Disabilities Social Services and Individual Mobility under examination
3678 27/06/2025 individual Lacal authorities and their administration no information Right of People with Disabilities Social Services and Individual Mobility under examination
3672 26/06/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unilateral adjustment by companies of consumer accounts closed
3671 26/06/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
3640 26/06/2025 individual No wrongdoer no information Consumer Rights - Heating supply Right to real measurement and reporting closed
3639 26/06/2025 individual State authorities and their administration no information Right of People with Disabilities Healthcare and rehabilitation under examination
3636 26/06/2025 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
3631 26/06/2025 individual Judicial system authorities and their administration Judicial system authority Access to Justice Right to a fair trial under examination
3618 26/06/2025 individual State authorities and their administration no information Right of People with Disabilities Socio-economic protection under examination
3617 26/06/2025 individual No wrongdoer no information Right to Health Care Other under examination
3611 26/06/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
3555 26/06/2025 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
3469 26/06/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
3468 26/06/2025 individual Other Other Other Human rights Other under examination
3463 26/06/2025 individual Other Other Access to Justice Other under examination
3459 26/06/2025 individual Other Other Civil and Political Rights Other under examination
3454 25/06/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
3452 25/06/2025 individual No wrongdoer no information Right to Education School education under examination
3449 25/06/2025 individual State authorities and their administration Central bodies of the government and their administrations Access to Justice Other under examination
3447 25/06/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
3442 25/06/2025 individual State authorities and their administration no information Right of People with Disabilities Healthcare and rehabilitation under examination
3437 25/06/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
3435 25/06/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
3432 25/06/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Unsolicited inclusion of services closed
3429 25/06/2025 individual Other Other Civil and Political Rights Other closed
3428 25/06/2025 individual No wrongdoer no information Access to Justice Protection of citizens in enforcement proceedings under examination
3426 24/06/2025 individual State authorities and their administration no information Right of People with Disabilities Healthcare and rehabilitation under examination
3425 24/06/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
3424 24/06/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
3423 24/06/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
3422 24/06/2025 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
3420 24/06/2025 individual No wrongdoer no information Social Rights Social Protection under examination
3419 24/06/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
3418 24/06/2025 individual No wrongdoer no information Right to Education High Education under examination
3416 24/06/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
3414 24/06/2025 individual State authorities and their administration Central bodies of the government and their administrations Right of People with Disabilities Healthcare and rehabilitation under examination
3409 24/06/2025 individual Persons entrusted with the provision of public services no information Access to Justice Protection of citizens in enforcement proceedings under examination
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