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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
10627 19/08/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
10625 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10624 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10622 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10621 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10617 19/08/2026 individual No wrongdoer no information Social Rights Social Protection under examination
10616 19/08/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
10613 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10612 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10610 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10609 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10608 19/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
10607 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10606 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10603 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10602 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10601 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10599 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10598 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10597 19/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
10596 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10595 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10594 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10593 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10592 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10591 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10590 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10589 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10588 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10587 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10586 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10585 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10583 19/08/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
10582 19/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits under examination
10581 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10580 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10579 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10578 19/08/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
10573 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10572 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10571 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10569 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10568 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10567 19/08/2026 individual Natural or legal persons subject to private law no information Consumer Rights - Insurance Companies under examination
10566 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10565 19/08/2026 individual No wrongdoer no information Right to good administration and good governance under examination
10564 19/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
10563 19/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
10561 19/08/2026 individual Няма въведен текст! no information Consumer Rights - Bank services under examination
10560 19/08/2026 individual No wrongdoer no information Consumer Rights - Water supply Right of Access to Service under examination
10556 19/08/2026 individual No wrongdoer no information Right to Education School education under examination
10555 19/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Payment for unused services under examination
10554 19/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10553 19/08/2026 individual No wrongdoer no information Right to Health Care Other under examination
10552 19/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10551 19/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10543 18/08/2026 individual No wrongdoer no information Consumer Rights - Heating supply Other under examination
10542 18/08/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Heating supply Other under examination
10539 18/08/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
10537 18/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply under examination
10536 18/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Bank services under examination
10534 18/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to information under examination
10533 18/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment closed
10532 18/08/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
10531 18/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
10529 18/08/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
10528 18/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
10527 18/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer rights – mail delivery services Other under examination
10525 18/08/2026 individual No wrongdoer no information Social Rights Social Protection closed
10523 18/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
10522 18/08/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Infrastructure under examination
10520 18/08/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
10518 18/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
10517 18/08/2026 individual No wrongdoer no information Right to Education School education under examination
10516 18/08/2026 individual No wrongdoer no information Social Rights Housing assistance closed
10515 18/08/2026 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
10513 18/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
10512 18/08/2026 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance under examination
10511 18/08/2026 individual No wrongdoer no information Consumer Rights - other under examination
10505 18/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply under examination
10504 18/08/2026 legal entity Other Other Right to protection from discrimination and hate speech Discrimination under examination
10503 18/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
10501 18/08/2026 individual State authorities and their administration Central bodies of the government and their administrations Consumer Rights - Phones and communication supply under examination
10500 18/08/2026 legal entity No wrongdoer no information Right to Health Care Access to Helth Care under examination
10499 18/08/2026 individual Natural or legal persons subject to private law no information Consumer Rights - other under examination
10498 18/08/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
10497 18/08/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
10496 18/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
10494 18/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
10493 18/08/2026 individual No wrongdoer no information Right to Education School education under examination
10492 17/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered under examination
10491 17/08/2026 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Other closed
10489 17/08/2026 individual Other Other Right to protection from discrimination and hate speech Discrimination under examination
10487 17/08/2026 individual Няма въведен текст! no information Consumer Rights - Fast loan companies Other under examination
10484 17/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
10483 17/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
10482 17/08/2026 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
10481 17/08/2026 individual Other no information Right to Health Care Access to Helth Care under examination
10478 17/08/2026 legal entity No wrongdoer no information Right to Health Care Other under examination
10477 17/08/2026 individual No wrongdoer no information Consumer Rights - Garbage collection under examination
10476 17/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits closed
10475 17/08/2026 individual No wrongdoer no information Social Rights Housing assistance closed
10473 17/08/2026 individual No wrongdoer no information Consumer Rights - Heating supply Right to information closed
10472 17/08/2026 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
10471 17/08/2026 individual No wrongdoer no information Right to good administration and good governance Legality closed
10467 17/08/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings closed
10466 17/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Unilateral adjustment by companies of consumer accounts closed
10464 17/08/2026 individual No wrongdoer no information Right to Education School education under examination
10463 17/08/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
10462 17/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
10461 17/08/2026 individual No wrongdoer no information Right to good administration and good governance under examination
10460 17/08/2026 individual Other no information Consumer Rights - Water supply Other under examination
10458 17/08/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
10457 17/08/2026 individual No wrongdoer no information Right to Education School education under examination
10455 17/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
10454 17/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
10452 17/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right of Access to Service closed
10451 17/08/2026 individual Other Other Right of People with Disabilities Civil and Political Rights under examination
10450 17/08/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
10449 17/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
10448 17/08/2026 individual No wrongdoer no information Consumer Rights - other under examination
10447 17/08/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
10446 17/08/2026 individual Other Other Right of People with Disabilities Accessibility under examination
10445 17/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10442 17/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10440 17/08/2026 individual No wrongdoer no information Right to Health Care Access to information under examination
10438 17/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply closed
10437 16/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
10436 16/08/2026 individual No wrongdoer no information Right to good administration and good governance under examination
10435 15/08/2026 individual Other Other Right of People with Disabilities Socio-economic protection under examination
10434 15/08/2026 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
10432 14/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
10429 14/08/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
10427 14/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Temporary under examination
10426 14/08/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
10425 14/08/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
10424 14/08/2026 individual No wrongdoer no information Right to good administration and good governance under examination
10423 14/08/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
10422 14/08/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
10421 14/08/2026 individual No wrongdoer no information Right to Education School education under examination
10419 14/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10418 14/08/2026 individual State authorities and their administration Central bodies of the government and their administrations Consumer Rights - Phones and communication supply under examination
10417 14/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right of Access to Service closed
10414 14/08/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
10413 14/08/2026 individual No wrongdoer no information Right to good administration and good governance under examination
10412 14/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10410 14/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply closed
10409 14/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes closed
10405 14/08/2026 individual Other Other Right of People with Disabilities Socio-economic protection under examination
10404 14/08/2026 individual No wrongdoer no information Consumer Rights - other Other under examination
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
PRESS CENTER OF THE OMBUDSMAN
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