Public Register of Complaints

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>No/ Date	Category of the complaint/signal sender	Category of the defendant/person, against whom the file has been opened	Type of of the defendant/person, against whom the file has been opened	Affected rights	Complaint type	Complaint status
11591 10/09/2026	individual	Lacal authorities and their administration	Municipal administration	Right of People with Disabilities	Accessibility	under examination
11579 10/09/2026	individual	Other	Other	Right of People with Disabilities	Other	under examination
11566 10/09/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
11557 10/09/2026	individual	Lacal authorities and their administration	Municipal administration	Right of People with Disabilities	Accessibility	under examination
11553 10/09/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
11552 10/09/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
11551 10/09/2026	individual	Other	Other	Right of People with Disabilities	Other	under examination
11549 10/09/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right of People with Disabilities	Healthcare and rehabilitation	under examination
11530 09/09/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right of People with Disabilities	Healthcare and rehabilitation	under examination
11528 09/09/2026	individual	Other	Other	Right of People with Disabilities	Accessibility	under examination
11504 09/09/2026	individual	Other	Other	Right of People with Disabilities	Other	under examination
11500 09/09/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Civil and Political Rights	under examination
11487 08/09/2026	individual	Other	Other	Requests for Legislative Amendements	indicating the normative act	under examination
11483 08/09/2026	individual	No wrongdoer	no information	Right to Health Care	Access to information	under examination
11482 08/09/2026	individual	No wrongdoer	no information	Right to Health Care	Access to Helth Care	under examination
11480 08/09/2026	individual	No wrongdoer	no information	Right to Health Care	Other	under examination
11475 08/09/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
11474 08/09/2026	individual	Other	Other	The right to a healthy and favorable environment	Air Pollution	under examination
11473 08/09/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
11472 08/09/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	under examination
11471 08/09/2026	individual	No wrongdoer	no information	Right to Health Care	Access to Helth Care	under examination
11470 08/09/2026	individual	No wrongdoer	information insufficient to determine the wrondoer	Civil and Political Rights	Other	under examination
11466 08/09/2026	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
11465 08/09/2026	individual	Other	Other	Right to protection from discrimination and hate speech	Discrimination	under examination
11462 08/09/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
11461 08/09/2026	individual	No wrongdoer	no information	Right to Health Care	Health insurance rights	under examination
11460 08/09/2026	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
11458 08/09/2026	individual	Judicial system authorities and their administration	Supreme Judicial Council	Access to Justice	Other	under examination
11456 08/09/2026	individual	Other	Other	Right of People with Disabilities	Other	under examination
11454 08/09/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
11451 08/09/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Accessibility	under examination
11448 08/09/2026	legal entity	No wrongdoer	no information	Right to Health Care	Access to medicines and medical devices and dietary foods	under examination
11447 08/09/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Right of People with Disabilities	Healthcare and rehabilitation	under examination
11440 08/09/2026	individual	State authorities and their administration	no information	Right of People with Disabilities	Civil and Political Rights	under examination
11439 08/09/2026	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
11438 08/09/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Right of People with Disabilities	Healthcare and rehabilitation	under examination
11437 08/09/2026	individual	No wrongdoer	no information	Right to Health Care	Other	under examination
11431 07/09/2026	individual	Other	Other	Access to Justice	Protection of citizens in enforcement proceedings	under examination
11430 06/09/2026	individual	Persons entrusted with the provision of public services	no information	Right of People with Disabilities	Social Services and Individual Mobility	under examination
11429 06/09/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Unemployment	closed
11424 05/09/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
11423 05/09/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Consumer Rights - other		under examination
11421 05/09/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Consumer Rights - other		under examination
11420 05/09/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
11419 04/09/2026	individual	Lacal authorities and their administration	Mayor	Right to good administration and good governance	Legality	under examination
11417 04/09/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
11416 04/09/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Poor quality of the services delivered	under examination
11415 04/09/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Poor quality of the services delivered	under examination
11414 04/09/2026	individual	Persons entrusted with the provision of public services	no information	Consumer rights – mail delivery services		under examination
11413 04/09/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
11412 04/09/2026	legal entity	No wrongdoer	no information	Right to Education	High Education	under examination
11411 04/09/2026	individual	No wrongdoer	no information	Right to Health Care	Access to medicines and medical devices and dietary foods	under examination
11410 04/09/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right to good administration and good governance		under examination
11408 04/09/2026	individual	No wrongdoer	no information	Consumer Rights - Heating supply	Other	under examination
11406 04/09/2026	individual	Judicial system authorities and their administration	Judicial system authority	Request for an interpretative decision	indicating the issue in dispute	under examination
11405 04/09/2026	individual	No wrongdoer	information insufficient to determine the wrondoer	Civil and Political Rights	Other	closed
11404 04/09/2026	individual	Persons entrusted with the provision of public services	no information	Right to good administration and good governance	Quality and timliness of administrtaive services	closed
11403 04/09/2026	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		closed
11401 04/09/2026	individual	No wrongdoer	no information	Consumer Rights - Bank services		closed
11400 04/09/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
11398 04/09/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
11397 04/09/2026	legal entity	No wrongdoer	no information	Consumer Rights - Transport		under examination
11396 04/09/2026	individual	No wrongdoer	no information	Consumer Rights - Bank services		under examination
11393 04/09/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	closed
11391 04/09/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply		under examination
11389 04/09/2026	individual	State authorities and their administration	no information	Consumer Rights - Transport		under examination
11387 04/09/2026	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
11386 04/09/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
11385 04/09/2026	individual	Lacal authorities and their administration	Mayor	Right to good administration and good governance	Local Self-governance	closed
11384 04/09/2026	individual	No wrongdoer	no information	Right to Health Care	Other	under examination
11383 04/09/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
11382 03/09/2026	individual	No wrongdoer	no information	Right to Health Care	Health insurance rights	under examination
11381 03/09/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
11377 03/09/2026	individual	Other	Other	Requests for Legislative Amendements	Other	under examination
11376 03/09/2026	individual	No wrongdoer	information insufficient to determine the wrondoer	Consumer Rights - Heating supply	Other	under examination
11375 03/09/2026	individual	Lacal authorities and their administration	no information	Consumer Rights - Transport		under examination
11374 03/09/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance	Infrastructure	under examination
11373 03/09/2026	individual	No wrongdoer	no information	Social Rights	Social Protection	closed
11372 03/09/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor disputes	closed
11370 03/09/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
11367 03/09/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
11365 03/09/2026	individual	No wrongdoer	no information	Consumer Rights - Transport	Poor quality of the services delivered	under examination
11364 03/09/2026	individual	State authorities and their administration	no information	Consumer Rights - Transport		under examination
11363 03/09/2026	individual	No wrongdoer	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
11362 03/09/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply		under examination
11361 03/09/2026	legal entity	No wrongdoer	no information	Right to Education	School education	under examination
11359 03/09/2026	individual	No wrongdoer	no information	Right to Health Care	Other	under examination
11358 03/09/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor disputes	closed
11357 03/09/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Right of Access to Service	under examination
11356 03/09/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
11355 03/09/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Payment for unused services	under examination
11353 03/09/2026	individual	Няма въведен текст!	no information	Consumer Rights - Bank services	Other	closed
11351 03/09/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Other	under examination
11350 03/09/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
11349 03/09/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Other	closed
11348 03/09/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Accrued penalties	under examination
11346 03/09/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - other		under examination
11345 03/09/2026	individual	No wrongdoer	no information	Right to Health Care	Other	under examination
11344 03/09/2026	individual	No wrongdoer	information insufficient to determine the wrondoer	Access to Justice	Right to a fair trial	under examination
11339 03/09/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
11338 03/09/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
11337 03/09/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Unemployment	closed
11334 02/09/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor disputes	closed
11333 02/09/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
11332 02/09/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
11331 02/09/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Other	under examination
11330 02/09/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
11329 02/09/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
11328 02/09/2026	individual	No wrongdoer	information insufficient to determine the wrondoer	Consumer Rights - Water supply	Other	closed
11327 02/09/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
11326 02/09/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	closed
11325 02/09/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Access to Justice	Protection of citizens in enforcement proceedings	under examination
11324 02/09/2026	individual	Lacal authorities and their administration	no information	Consumer Rights - Garbage collection		under examination
11323 02/09/2026	individual	Lacal authorities and their administration	no information	Consumer Rights - Garbage collection		under examination
11321 02/09/2026	individual	No wrongdoer	no information	Right to Education	High Education	under examination
11319 02/09/2026	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
11317 02/09/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Unsolicited inclusion of services	under examination
11316 02/09/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
11314 02/09/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
11313 02/09/2026	individual	Other	Other	Right of People with Disabilities	Other	under examination
11312 02/09/2026	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		closed
11311 02/09/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
11308 02/09/2026	individual	No wrongdoer	no information	Consumer Rights - Transport		closed
11306 02/09/2026	legal entity	No wrongdoer	no information	Right to Education	High Education	under examination
11305 02/09/2026	individual	No wrongdoer	no information	Right to Health Care	Access to medicines and medical devices and dietary foods	under examination
11304 02/09/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
11300 02/09/2026	legal entity	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Other	closed
11299 02/09/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
11298 02/09/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance	Quality and timliness of administrtaive services	closed
11297 02/09/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Other	closed
11296 02/09/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply		under examination
11295 02/09/2026	legal entity	Other	Other	Right of People with Disabilities	Other	under examination
11294 02/09/2026	individual	No wrongdoer	no information	Right to Health Care	Health insurance rights	under examination
11292 02/09/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
11289 02/09/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply		under examination
11287 02/09/2026	individual	No wrongdoer	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
11286 02/09/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
11285 02/09/2026	individual	State authorities and their administration	no information	Consumer Rights - Transport		under examination
11284 02/09/2026	individual	No wrongdoer	information insufficient to determine the wrondoer	Civil and Political Rights	Referendums and polls	under examination
11283 02/09/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	under examination
11281 02/09/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance	Local Self-governance	closed
11280 02/09/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
11279 01/09/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
11278 01/09/2026	individual	No wrongdoer	no information	Right to Education	High Education	under examination
11277 01/09/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Heating supply		under examination
11276 01/09/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Unemployment	closed
11275 01/09/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
11274 01/09/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
11273 01/09/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right of Access to Service	under examination
11272 01/09/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		closed

Public Register of Complaints

OMBUDSMAN'S RECEPTION-ROOM

PRESS CENTER OF THE OMBUDSMAN

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