Public Register of Complaints

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>No/ Date	Category of the complaint/signal sender	Category of the defendant/person, against whom the file has been opened	Type of of the defendant/person, against whom the file has been opened	Affected rights	Complaint type	Complaint status
5772 21/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5771 21/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5768 21/04/2026	individual	No wrongdoer	no information	Consumer Rights - Heating supply	Price increase	under examination
5766 21/04/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
5765 21/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5763 21/04/2026	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
5762 21/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5760 21/04/2026	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies		under examination
5759 21/04/2026	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies		under examination
5758 21/04/2026	individual	No wrongdoer	no information	Consumer Rights - other	Other	under examination
5756 21/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
5751 21/04/2026	individual	No wrongdoer	no information	Social Rights	Social Protection	under examination
5749 21/04/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance	Infrastructure	closed
5748 21/04/2026	individual	Other	Other	Right of People with Disabilities	Employment and entrepreneurship	under examination
5746 21/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
5745 21/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5744 21/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5743 21/04/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Maternity	under examination
5742 21/04/2026	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		under examination
5740 21/04/2026	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies		under examination
5739 21/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Other	under examination
5738 21/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
5737 20/04/2026	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies	Right of Access to Service	under examination
5736 20/04/2026	individual	No wrongdoer	no information	Consumer Rights - Heating supply	Other	under examination
5735 20/04/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Socio-economic protection	under examination
5732 20/04/2026	legal entity	No wrongdoer	no information	Consumer Rights - Phones and communication supply		closed
5731 20/04/2026	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies		under examination
5730 20/04/2026	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies	Other	under examination
5729 20/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Unsolicited inclusion of services	under examination
5728 20/04/2026	individual	Natural or legal persons subject to private law	Physical person	Other Human rights	Other	under examination
5726 20/04/2026	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies	Other	under examination
5716 20/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5715 20/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
5714 20/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right to check consumption	under examination
5711 20/04/2026	individual	No wrongdoer	no information	Consumer rights – mail delivery services	Poor quality of the services delivered	under examination
5708 20/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
5706 20/04/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
5705 20/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Payment for unused services	under examination
5704 20/04/2026	individual	State authorities and their administration	Territorial bodies of the government and their administrations	Right of People with Disabilities	Healthcare and rehabilitation	under examination
5702 20/04/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Access to Justice	Other	under examination
5701 20/04/2026	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
5700 20/04/2026	individual	Other	Other	Civil and Political Rights	Electoral Rights	under examination
5698 20/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
5697 20/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
5696 20/04/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Socio-economic protection	under examination
5695 20/04/2026	individual	Other	Other	Access to Justice	Protection of citizens in enforcement proceedings	under examination
5694 20/04/2026	individual	No wrongdoer	no information	Civil and Political Rights	Other	under examination
5693 20/04/2026	individual	No wrongdoer	no information	Consumer Rights - Water supply	Other	under examination
5692 20/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply		under examination
5690 20/04/2026	individual	No wrongdoer	no information	Right to Health Care	Anti-epidemic and prophylactic activities / measures	under examination
5689 20/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5688 20/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5687 20/04/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right of People with Disabilities	Socio-economic protection	under examination
5686 20/04/2026	individual	State authorities and their administration	no information	Civil and Political Rights	Other	under examination
5684 20/04/2026	individual	State authorities and their administration	no information	Civil and Political Rights	Electoral Rights	under examination
5683 20/04/2026	individual	No wrongdoer	no information	Consumer Rights - Bank services		under examination
5682 20/04/2026	individual	Other	Other	Civil and Political Rights	Electoral Rights	under examination
5681 20/04/2026	individual	Other	Other	Civil and Political Rights	Electoral Rights	under examination
5680 20/04/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right of People with Disabilities	Socio-economic protection	under examination
5679 20/04/2026	individual	State authorities and their administration	no information	Civil and Political Rights	Electoral Rights	under examination
5677 20/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5676 20/04/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment		directed
5674 20/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Unsolicited inclusion of services	under examination
5673 20/04/2026	individual	No wrongdoer	information insufficient to determine the wrondoer	No infringement of Human Rights	Other	under examination
5670 20/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
5669 20/04/2026	individual	No wrongdoer	no information	Right to Health Care	Medical Expertise	under examination
5666 20/04/2026	individual	No wrongdoer	no information	Right to Health Care	Access to medicines and medical devices and dietary foods	under examination
5665 20/04/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
5663 20/04/2026	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
5660 20/04/2026	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
5656 20/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right of Access to Service	under examination
5655 20/04/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Phones and communication supply	Other	under examination
5654 20/04/2026	individual	No wrongdoer	no information	Consumer Rights - Garbage collection		under examination
5653 20/04/2026	individual	Other	Other	Right of People with Disabilities	Civil and Political Rights	under examination
5652 20/04/2026	individual	No wrongdoer	information insufficient to determine the wrondoer	Civil and Political Rights	Other	under examination
5651 19/04/2026	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies		under examination
5650 19/04/2026	individual	Other	Other	Request for referral to the Constitutional Court	indicating the normative act	under examination
5649 19/04/2026	individual	Other	Other	Request for referral to the Constitutional Court	indicating the normative act	under examination
5641 19/04/2026	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies	Right to pay for a service actually used	under examination
5640 19/04/2026	individual	Other	Other	Requests for Legislative Amendements	indicating the normative act	under examination
5639 18/04/2026	individual	No wrongdoer	no information	Social Rights	Social Services	under examination
5638 18/04/2026	individual	State authorities and their administration	Territorial bodies of the government and their administrations	Right of People with Disabilities	Social Services and Individual Mobility	under examination
5637 18/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
5636 18/04/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Access to Justice	Other	under examination
5635 18/04/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
5631 18/04/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
5630 18/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance	Reasonable time for consideration and answer to a problem	under examination
5629 17/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Delayed payment of due compensation	under examination
5628 17/04/2026	individual	Няма въведен текст!	no information	Consumer Rights - Bank services	Payment for unused services	closed
5626 17/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Price increase	under examination
5625 17/04/2026	individual	No wrongdoer	no information	Social Rights	Social Protection	under examination
5624 17/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
5623 17/04/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Consumer Rights - Phones and communication supply	Other	under examination
5622 17/04/2026	individual	State authorities and their administration	Territorial bodies of the government and their administrations	Right to good administration and good governance	Reasonable time for consideration and answer to a problem	under examination
5621 17/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
5619 17/04/2026	individual	State authorities and their administration	no information	Civil and Political Rights	Other	under examination
5618 17/04/2026	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		under examination
5617 17/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Payment for unused services	closed
5616 17/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Unsolicited inclusion of services	under examination
5615 17/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5614 17/04/2026	individual	No wrongdoer	no information	Consumer Rights – Debt collection companies		closed
5613 17/04/2026	legal entity	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
5612 17/04/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	closed
5611 17/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Price increase	under examination
5610 17/04/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
5609 17/04/2026	individual	Judicial system authorities and their administration	Judicial system authority	Access to Justice	Right to a fair trial	under examination
5607 17/04/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Consumer Rights - Electricity supply	Other	under examination
5606 17/04/2026	individual	No wrongdoer	no information	Consumer Rights - other	Other	under examination
5605 17/04/2026	individual	No wrongdoer	no information	Social Rights	Housing assistance	under examination
5603 17/04/2026	individual	No wrongdoer	no information	Right to Health Care	Access to Helth Care	under examination
5602 17/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply	Other	under examination
5601 17/04/2026	individual	State authorities and their administration	Territorial bodies of the government and their administrations	Right to good administration and good governance	Protection of personal data	under examination
5600 17/04/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Socio-economic protection	under examination
5598 17/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
5597 17/04/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	closed
5596 17/04/2026	individual	No wrongdoer	no information	Right to Health Care	Other	under examination
5594 17/04/2026	individual	Judicial system authorities and their administration	Judicial system authority	Access to Justice	Right to a fair trial	under examination
5592 17/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Other	under examination
5590 17/04/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	under examination
5587 17/04/2026	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
5584 16/04/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Insurance Companies	Increase in fees	under examination
5583 16/04/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Insurance Companies	Increase in fees	under examination
5580 16/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
5579 16/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Poor quality of the services delivered	under examination
5578 16/04/2026	legal entity	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Payment for unused services	under examination
5576 16/04/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Socio-economic protection	closed
5574 16/04/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
5571 16/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5570 16/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
5569 16/04/2026	individual	No wrongdoer	no information	Right to Education	High Education	under examination
5568 16/04/2026	individual	No wrongdoer	no information	Right to Health Care	Access to medicines and medical devices and dietary foods	under examination
5567 16/04/2026	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
5566 16/04/2026	legal entity	No wrongdoer	no information	Right to Health Care	Other	under examination
5564 16/04/2026	individual	No wrongdoer	no information	Social Rights	Housing assistance	closed
5563 16/04/2026	individual	No wrongdoer	no information	Right to Health Care	Access to Helth Care	under examination
5562 16/04/2026	individual	No wrongdoer	information insufficient to determine the wrondoer	Civil and Political Rights	Other	under examination
5560 16/04/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	closed
5559 16/04/2026	individual	No wrongdoer	no information	Consumer Rights - Bank services		closed
5558 16/04/2026	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies		under examination
5554 16/04/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Remuneration and benefits	under examination
5553 16/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	under examination
5552 16/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Poor quality of the services delivered	under examination
5550 16/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Right to real measurement and reporting	under examination
5549 16/04/2026	individual	No wrongdoer	no information	Right to Health Care	Access to medicines and medical devices and dietary foods	under examination
5548 16/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
5546 16/04/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
5545 16/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5544 16/04/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Socio-economic protection	under examination
5542 16/04/2026	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		closed
5541 16/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination

Public Register of Complaints

OMBUDSMAN'S RECEPTION-ROOM

PRESS CENTER OF THE OMBUDSMAN

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