Public Register of Complaints

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>No/ Date	Category of the complaint/signal sender	Category of the defendant/person, against whom the file has been opened	Type of of the defendant/person, against whom the file has been opened	Affected rights	Complaint type	Complaint status
2231 10/02/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Social Services and Individual Mobility	under examination
2211 10/02/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
2210 10/02/2026	individual	Lacal authorities and their administration	Municipal administration	Right to good administration and good governance	Legality	under examination
2209 10/02/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right to good administration and good governance		under examination
2208 10/02/2026	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
2207 10/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2206 10/02/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - other	Other	under examination
2205 10/02/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Accessibility	under examination
2204 10/02/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Housing support	under examination
2200 10/02/2026	legal entity	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer rights – mail delivery services		under examination
2197 10/02/2026	legal entity	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2196 10/02/2026	legal entity	Lacal authorities and their administration	no information	Right of People with Disabilities	Social Services and Individual Mobility	under examination
2195 10/02/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right of People with Disabilities	Healthcare and rehabilitation	under examination
2194 10/02/2026	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		under examination
2193 10/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2192 10/02/2026	individual	State authorities and their administration	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
2191 10/02/2026	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
2190 10/02/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
2189 10/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Payment for unused services	under examination
2188 10/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2186 10/02/2026	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		under examination
2185 10/02/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
2184 10/02/2026	individual	Няма въведен текст!	no information	Consumer Rights - Fast loan companies		under examination
2182 10/02/2026	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
2180 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Transport		under examination
2179 09/02/2026	individual	Natural or legal persons subject to private law	no information	Consumer Rights - other		under examination
2178 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2177 09/02/2026	individual	No wrongdoer	no information	Right to Health Care	Other	under examination
2176 09/02/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
2174 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Transport	Other	under examination
2173 09/02/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right to good administration and good governance		under examination
2172 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2171 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2169 09/02/2026	individual	Няма въведен текст!	no information	Consumer Rights - Fast loan companies	Payment for unused services	under examination
2167 09/02/2026	individual	No wrongdoer	no information	Right to protection from discrimination and hate speech	Discrimination	under examination
2166 09/02/2026	legal entity	No wrongdoer	no information	Consumer Rights - Electricity supply	Price increase	under examination
2165 09/02/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
2164 09/02/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
2163 09/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Other	under examination
2160 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2159 09/02/2026	individual	Няма въведен текст!	no information	Consumer Rights - Bank services	Other	under examination
2157 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2156 09/02/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Civil and Political Rights	under examination
2154 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Right of Access to Service	under examination
2153 09/02/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
2152 09/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2150 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
2149 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Right of Access to Service	under examination
2147 09/02/2026	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
2146 09/02/2026	legal entity	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2145 09/02/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
2144 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2142 09/02/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor disputes	under examination
2138 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2137 09/02/2026	individual	No wrongdoer	no information	Social Rights	Social Protection	under examination
2133 09/02/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right of People with Disabilities	Socio-economic protection	under examination
2132 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2131 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2130 09/02/2026	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
2127 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
2125 09/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2121 09/02/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	closed
2120 09/02/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Remuneration and benefits	under examination
2119 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	under examination
2116 09/02/2026	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
2113 09/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2112 09/02/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	under examination
2111 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2109 09/02/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Temporary	under examination
2107 09/02/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
2105 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
2104 09/02/2026	individual	Other	Other	Civil and Political Rights	Electoral Rights	under examination
2103 09/02/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights and employment	under examination
2102 09/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	under examination
2101 09/02/2026	individual	Judicial system authorities and their administration	Judicial system authority	Access to Justice	Right to a fair trial	under examination
2100 09/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2099 09/02/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Socio-economic protection	under examination
2098 09/02/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
2096 09/02/2026	individual	No wrongdoer	no information	Consumer Rights - Bank services		under examination
2095 09/02/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor disputes	under examination
2094 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2092 09/02/2026	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
2091 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
2090 09/02/2026	individual	No wrongdoer	no information	Right to Health Care	Medical Expertise	under examination
2089 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2087 09/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2086 09/02/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
2085 09/02/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
2084 09/02/2026	individual	No wrongdoer	no information	Right to Health Care	Access to Helth Care	under examination
2082 09/02/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Electricity supply	Price increase	under examination
2078 09/02/2026	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
2076 09/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2075 09/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Payment for unused services	under examination
2074 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2072 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2065 09/02/2026	individual	Lacal authorities and their administration	no information	Consumer Rights - Garbage collection		under examination
2064 09/02/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
2062 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2061 09/02/2026	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
2060 09/02/2026	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
2059 09/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2056 09/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2055 09/02/2026	individual	No wrongdoer	no information	Right to Health Care	Other	under examination
2054 09/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2053 09/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Payment for unused services	under examination
2052 09/02/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Socio-economic protection	under examination
2051 09/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2050 08/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2049 08/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply		under examination
2048 08/02/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	under examination
2047 08/02/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Phones and communication supply	Other	under examination
2046 08/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2045 08/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2044 08/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2043 08/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2042 08/02/2026	individual	No wrongdoer	no information	Right to Health Care	Access to information	under examination
2041 08/02/2026	legal entity	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2040 08/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2039 08/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Transport	Right of Access to Service	under examination
2038 08/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
2037 08/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Poor quality of the services delivered	under examination
2035 08/02/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance	Infrastructure	under examination
2033 08/02/2026	individual	No wrongdoer	no information	Consumer Rights - Bank services	Right of Access to Service	under examination
2032 07/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2031 07/02/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
2030 07/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2029 07/02/2026	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
2028 07/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Payment for unused services	closed
2027 07/02/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
2025 07/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Poor quality of the services delivered	under examination
2024 07/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2023 07/02/2026	individual	Lacal authorities and their administration	Mayor of administrative region	Right to good administration and good governance	Infrastructure	under examination
2022 07/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2020 07/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
2019 07/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Payment for unused services	under examination
2018 07/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2017 06/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2016 06/02/2026	individual	Lacal authorities and their administration	no information	Consumer Rights - Water supply	Other	under examination
2015 06/02/2026	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies	Other	under examination
2014 06/02/2026	legal entity	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2013 06/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
2012 06/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2011 06/02/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Accrued penalties	under examination
2010 06/02/2026	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies	Payment for unused services	under examination
2009 06/02/2026	individual	State authorities and their administration	no information	Consumer Rights - Transport		under examination
2008 06/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
2007 06/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
2006 06/02/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Socio-economic protection	under examination
2005 06/02/2026	individual	No wrongdoer	no information	Social Rights	Social Protection	under examination
2004 06/02/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination

Public Register of Complaints

OMBUDSMAN'S RECEPTION-ROOM

PRESS CENTER OF THE OMBUDSMAN

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