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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
8536 07/11/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
8528 07/11/2025 individual Judicial system authorities and their administration Judicial system authority Access to Justice Right to a fair trial under examination
8524 07/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
8518 07/11/2025 individual No wrongdoer no information Consumer Rights - Bank services under examination
8516 07/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
8515 07/11/2025 individual No wrongdoer no information Consumer Rights - Insurance Companies under examination
8513 06/11/2025 individual Lacal authorities and their administration no information Consumer Rights - Water supply Right of Access to Service under examination
8511 06/11/2025 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits under examination
8509 06/11/2025 individual Няма въведен текст! no information Consumer Rights - Fast loan companies under examination
8508 06/11/2025 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
8507 06/11/2025 individual No wrongdoer information insufficient to determine the wrondoer Access to Justice Other closed
8506 06/11/2025 individual Natural or legal persons subject to private law Physical person Right to good administration and good governance Other under examination
8505 06/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8504 06/11/2025 individual No wrongdoer no information Right to good administration and good governance Quality and timliness of administrtaive services under examination
8501 06/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Payment for unused services under examination
8500 06/11/2025 individual State authorities and their administration Central bodies of the government and their administrations Access to Justice Protection of citizens in enforcement proceedings under examination
8499 06/11/2025 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
8498 06/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8497 06/11/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
8496 06/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8495 06/11/2025 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
8494 06/11/2025 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
8492 06/11/2025 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
8491 06/11/2025 individual State authorities and their administration no information Right to good administration and good governance under examination
8486 06/11/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes under examination
8485 06/11/2025 individual State authorities and their administration Territorial bodies of the government and their administrations Right to good administration and good governance under examination
8484 05/11/2025 individual Natural or legal persons subject to private law Legal entity Other Human rights Other under examination
8483 05/11/2025 individual No wrongdoer no information Consumer Rights - other Poor quality of the services delivered under examination
8482 05/11/2025 individual Няма въведен текст! no information Consumer Rights - Bank services under examination
8479 05/11/2025 individual Judicial system authorities and their administration Judicial system authority Access to Justice Right to a fair trial under examination
8478 05/11/2025 individual Няма въведен текст! no information Consumer Rights – Debt collection companies Transfer of receivables under examination
8477 05/11/2025 individual No wrongdoer no information Consumer Rights - other under examination
8470 05/11/2025 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment under examination
8468 05/11/2025 individual Няма въведен текст! no information Consumer Rights - Fast loan companies Other closed
8467 05/11/2025 individual No wrongdoer no information Right to Education Other under examination
8465 05/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right of Access to Service under examination
8461 05/11/2025 individual No wrongdoer no information Right to good administration and good governance under examination
8458 05/11/2025 individual No wrongdoer no information National Preventive Mechanism under examination
8456 05/11/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
8454 05/11/2025 individual State authorities and their administration Central bodies of the government and their administrations Civil and Political Rights Other under examination
8453 05/11/2025 individual No wrongdoer no information Consumer Rights - other under examination
8452 05/11/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes under examination
8448 05/11/2025 individual Other Other The right to a healthy and favorable environment Noise in the living environment under examination
8447 05/11/2025 individual No wrongdoer no information Right to good administration and good governance under examination
8446 05/11/2025 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits under examination
8445 05/11/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes closed
8444 05/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
8442 05/11/2025 individual Няма въведен текст! no information Consumer Rights - Fast loan companies Accrued penalties closed
8440 05/11/2025 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
8439 05/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8438 05/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
8437 05/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8436 05/11/2025 individual State authorities and their administration Central bodies of the government and their administrations Access to Justice Other under examination
8435 05/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8433 05/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8432 05/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8431 05/11/2025 individual No wrongdoer no information Right to good administration and good governance under examination
8430 05/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8429 05/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8428 05/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8427 05/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
8426 05/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
8425 05/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
8423 05/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Right to information closed
8422 05/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
8419 05/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
8418 05/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
8417 05/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
8414 05/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
8413 05/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
8412 05/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
8411 05/11/2025 individual State authorities and their administration Central bodies of the government and their administrations Requests for Legislative Amendements indicating the normative act under examination
8410 05/11/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
8406 04/11/2025 individual No wrongdoer no information Consumer Rights - other under examination
8404 04/11/2025 individual No wrongdoer no information Right to Education School education under examination
8401 04/11/2025 individual No wrongdoer no information Right to good administration and good governance under examination
8400 04/11/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
8399 04/11/2025 individual State authorities and their administration Central bodies of the government and their administrations Requests for Legislative Amendements indicating the normative act under examination
8392 04/11/2025 individual No wrongdoer no information Right to good administration and good governance under examination
8391 04/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
8390 04/11/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
8389 04/11/2025 individual No wrongdoer no information Right to Education School education under examination
8388 04/11/2025 individual State authorities and their administration Central bodies of the government and their administrations Requests for Legislative Amendements indicating the normative act under examination
8387 04/11/2025 legal entity State authorities and their administration Central bodies of the government and their administrations Requests for Legislative Amendements indicating the normative act under examination
8386 04/11/2025 legal entity State authorities and their administration Central bodies of the government and their administrations Requests for Legislative Amendements indicating the normative act under examination
8385 04/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
8382 04/11/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
8381 04/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Other under examination
8380 04/11/2025 individual Lacal authorities and their administration Municipal administration Consumer Rights - Water supply Other under examination
8379 04/11/2025 legal entity No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
8377 04/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Payment for unused services under examination
8376 04/11/2025 individual No wrongdoer information insufficient to determine the wrondoer Access to Justice Other under examination
8375 04/11/2025 individual No wrongdoer no information Consumer Rights - other under examination
8373 04/11/2025 individual No wrongdoer no information Right to good administration and good governance Quality and timliness of administrtaive services under examination
8372 04/11/2025 individual No wrongdoer no information Consumer Rights - Heating supply Poor quality of the services delivered under examination
8369 04/11/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
8368 04/11/2025 individual No wrongdoer no information Right to Education High Education under examination
8366 04/11/2025 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance under examination
8365 04/11/2025 individual Няма въведен текст! no information Consumer Rights - Bank services under examination
8364 04/11/2025 individual No wrongdoer no information Social Rights - labor rights and employment Other under examination
8363 04/11/2025 individual No wrongdoer no information Right to good administration and good governance Reasonable time for consideration and answer to a problem under examination
8362 04/11/2025 individual No wrongdoer no information Right to good administration and good governance under examination
8361 04/11/2025 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment under examination
8360 04/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport under examination
8359 03/11/2025 individual No wrongdoer no information Consumer Rights - other under examination
8358 03/11/2025 individual Natural or legal persons subject to private law Legal entity Other Human rights Other under examination
8357 03/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other closed
8354 03/11/2025 individual No wrongdoer no information Right to good administration and good governance under examination
8353 03/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other under examination
8351 03/11/2025 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
8347 03/11/2025 individual No wrongdoer no information Social Rights Housing assistance under examination
8346 03/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
8343 03/11/2025 individual No wrongdoer no information Consumer Rights - Transport under examination
8340 03/11/2025 individual Natural or legal persons subject to private law Physical person Other Human rights Other under examination
8337 03/11/2025 individual Natural or legal persons subject to private law Physical person Consumer Rights - Water supply Other under examination
8336 03/11/2025 individual No wrongdoer no information Right to good administration and good governance under examination
8335 03/11/2025 individual Natural or legal persons subject to private law Legal entity Consumer Rights - Phones and communication supply Other under examination
8334 03/11/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
8333 03/11/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
8331 03/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other under examination
8328 03/11/2025 individual No wrongdoer no information Right to Education School education under examination
8326 03/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
8325 03/11/2025 individual No wrongdoer no information Right to good administration and good governance under examination
8324 03/11/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
8322 03/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
8321 03/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to information under examination
8320 03/11/2025 individual Lacal authorities and their administration Municipal administration The right to a healthy and favorable environment Stray animals and domestic dogs under examination
8319 03/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
8317 03/11/2025 individual No wrongdoer no information Consumer Rights - Bank services closed
8315 03/11/2025 individual State authorities and their administration Central bodies of the government and their administrations Other Human rights Other under examination
8313 03/11/2025 individual No wrongdoer no information Right to Education School education closed
8312 03/11/2025 individual Natural or legal persons subject to private law Physical person Other Human rights Other under examination
8311 02/11/2025 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
8310 02/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered under examination
8308 02/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Payment for unused services under examination
8307 02/11/2025 individual No wrongdoer no information Right to good administration and good governance under examination
8304 31/10/2025 individual No wrongdoer no information Consumer Rights - Water supply Right of Access to Service under examination
8303 31/10/2025 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
8302 31/10/2025 individual Няма въведен текст! no information Consumer Rights - Fast loan companies under examination
8300 31/10/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8296 31/10/2025 individual No wrongdoer no information Right to good administration and good governance under examination
8293 31/10/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
8291 31/10/2025 individual No wrongdoer no information Right to good administration and good governance under examination
8289 31/10/2025 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
8287 31/10/2025 individual No wrongdoer no information Social Rights Housing assistance closed
8285 31/10/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
8284 31/10/2025 legal entity No wrongdoer no information Civil and Political Rights Other under examination
8283 31/10/2025 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
8282 31/10/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
8281 31/10/2025 individual No wrongdoer no information Consumer Rights - other under examination
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
PRESS CENTER OF THE OMBUDSMAN
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