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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
7656 10/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
7653 10/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Price increase under examination
7652 10/06/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
7651 10/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right of Access to Service under examination
7650 10/06/2026 individual No wrongdoer no information Social Rights - social security and compensations Maternity closed
7649 10/06/2026 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance under examination
7647 10/06/2026 individual No wrongdoer no information Right to Education School education under examination
7645 10/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
7643 10/06/2026 individual Other Other Right to protection from discrimination and hate speech Other under examination
7642 10/06/2026 individual No wrongdoer no information Right to Education School education under examination
7641 10/06/2026 individual No wrongdoer no information Right to Education School education under examination
7640 10/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
7638 10/06/2026 individual Persons entrusted with the provision of public services no information Right to good administration and good governance under examination
7637 10/06/2026 individual No wrongdoer no information Consumer Rights - Electricity supply under examination
7636 10/06/2026 individual No wrongdoer no information Consumer Rights - Heating supply under examination
7635 10/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
7633 10/06/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
7632 10/06/2026 individual Lacal authorities and their administration no information Consumer Rights - Transport under examination
7629 10/06/2026 individual Other Other The right to a healthy and favorable environment Other under examination
7627 10/06/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
7626 10/06/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
7625 10/06/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
7624 10/06/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
7622 10/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
7619 10/06/2026 individual No wrongdoer no information Consumer Rights - Heating supply under examination
7618 09/06/2026 individual No wrongdoer no information Consumer Rights - Insurance Companies Right to information under examination
7617 09/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits closed
7615 09/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7614 09/06/2026 legal entity No wrongdoer no information Social Rights - labor rights and employment Right of access to employment services closed
7613 09/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
7612 09/06/2026 individual Other Other Other Human rights Other under examination
7611 09/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
7608 09/06/2026 individual Other Other Other Human rights Other under examination
7606 09/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
7605 09/06/2026 individual Other Other Right of People with Disabilities Other under examination
7604 09/06/2026 individual State authorities and their administration no information Consumer Rights - Transport under examination
7589 09/06/2026 individual State authorities and their administration Central bodies of the government and their administrations Right of People with Disabilities Healthcare and rehabilitation under examination
7587 09/06/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
7586 09/06/2026 individual Other Other Other Human rights Other closed
7585 09/06/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
7584 09/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment closed
7583 09/06/2026 individual Other Other Right of People with Disabilities Civil and Political Rights under examination
7581 09/06/2026 individual State authorities and their administration Central bodies of the government and their administrations Requests for Legislative Amendements indicating the normative act under examination
7576 09/06/2026 individual No wrongdoer no information Right of People with Disabilities Accessibility under examination
7574 09/06/2026 individual No wrongdoer information insufficient to determine the wrondoer Consumer Rights - Electricity supply under examination
7570 09/06/2026 individual Lacal authorities and their administration Region administration Right to good administration and good governance under examination
7568 09/06/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
7567 09/06/2026 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other closed
7566 09/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other closed
7565 09/06/2026 individual Other Other Civil and Political Rights Right to participate under examination
7564 09/06/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
7563 09/06/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
7561 09/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Infrastructure under examination
7560 09/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other closed
7559 09/06/2026 individual Other Other The right to a healthy and favorable environment Stray animals and domestic dogs closed
7558 09/06/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
7557 09/06/2026 individual Judicial system authorities and their administration Judicial system authority Request for referral to the Constitutional Court Other under examination
7551 08/06/2026 individual No wrongdoer no information Consumer Rights - Bank services Other under examination
7550 08/06/2026 individual Lacal authorities and their administration no information The right to a healthy and favorable environment Noise in the living environment under examination
7549 08/06/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
7547 08/06/2026 individual No wrongdoer information insufficient to determine the wrondoer Consumer Rights - Water supply Other under examination
7544 08/06/2026 individual Persons entrusted with the provision of public services no information Access to Justice Protection of citizens in enforcement proceedings closed
7543 08/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply under examination
7542 08/06/2026 individual No wrongdoer information insufficient to determine the wrondoer Consumer Rights - Water supply Other under examination
7541 08/06/2026 individual No wrongdoer no information Right of People with Disabilities Civil and Political Rights under examination
7538 08/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits closed
7534 08/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Reasonable time for consideration and answer to a problem under examination
7531 08/06/2026 individual No wrongdoer no information Right to good administration and good governance Infrastructure under examination
7530 08/06/2026 individual State authorities and their administration Central bodies of the government and their administrations Consumer Rights - Insurance Companies Delayed payment of due compensation under examination
7526 08/06/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
7525 08/06/2026 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other closed
7522 08/06/2026 individual Persons entrusted with the provision of public services no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
7520 08/06/2026 individual Lacal authorities and their administration Region administration Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
7517 08/06/2026 individual Other Other Other Human rights Other closed
7516 08/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits closed
7515 08/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
7514 08/06/2026 individual No wrongdoer information insufficient to determine the wrondoer Access to Justice Other closed
7513 08/06/2026 individual No wrongdoer no information Consumer Rights - other under examination
7511 08/06/2026 individual State authorities and their administration Central bodies of the government and their administrations Civil and Political Rights Other closed
7510 08/06/2026 individual Other Other Other Human rights Other under examination
7509 08/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7508 08/06/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
7507 08/06/2026 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
7504 08/06/2026 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Referendums and polls under examination
7502 07/06/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
7500 06/06/2026 individual No wrongdoer no information Right to Education School education under examination
7499 06/06/2026 individual State authorities and their administration no information Right to good administration and good governance closed
7496 06/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
7495 05/06/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
7494 05/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
7493 05/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Legality under examination
7490 05/06/2026 individual State authorities and their administration Central bodies of the government and their administrations Consumer Rights - other under examination
7488 05/06/2026 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
7487 05/06/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer rights – mail delivery services under examination
7485 05/06/2026 individual No wrongdoer no information Right to Education Other under examination
7484 05/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Infrastructure under examination
7482 05/06/2026 individual No wrongdoer no information Right to Education School education under examination
7481 05/06/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
7480 05/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other closed
7478 05/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
7477 05/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure under examination
7476 05/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
7475 05/06/2026 individual Lacal authorities and their administration no information Consumer Rights - Water supply Other under examination
7474 05/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits closed
7473 05/06/2026 individual No wrongdoer no information Right to good administration and good governance under examination
7472 05/06/2026 individual Other Other Civil and Political Rights Other under examination
7469 05/06/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies closed
7468 05/06/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
7467 05/06/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
7465 05/06/2026 individual State authorities and their administration Territorial bodies of the government and their administrations Right to good administration and good governance under examination
7464 05/06/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
7463 05/06/2026 individual No wrongdoer no information Consumer Rights - other under examination
7462 05/06/2026 individual No wrongdoer no information Right to Education High Education under examination
7459 05/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Infrastructure under examination
7457 05/06/2026 individual Other Other Other Human rights Other under examination
7456 05/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
7455 05/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
7454 05/06/2026 individual No wrongdoer no information Right to Education School education under examination
7453 05/06/2026 individual Other Other Right of People with Disabilities Accessibility under examination
7452 05/06/2026 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
7451 05/06/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
7450 05/06/2026 individual No wrongdoer no information Right to Education School education under examination
7449 05/06/2026 individual No wrongdoer no information Right of People with Disabilities Civil and Political Rights under examination
7448 05/06/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
7447 05/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
7445 05/06/2026 individual No wrongdoer no information Consumer Rights - Transport Other under examination
7444 04/06/2026 individual No wrongdoer no information Consumer Rights - other Poor quality of the services delivered under examination
7443 04/06/2026 individual No wrongdoer no information Consumer Rights - other under examination
7442 04/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure under examination
7441 04/06/2026 individual Other Other The right to a healthy and favorable environment Other closed
7440 04/06/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
7439 04/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Garbage collection under examination
7438 04/06/2026 individual Lacal authorities and their administration Mayor The right to a healthy and favorable environment Other closed
7437 04/06/2026 individual Other Other The right to a healthy and favorable environment Other closed
7436 04/06/2026 individual Other Other The right to a healthy and favorable environment Other closed
7435 04/06/2026 individual No wrongdoer no information Right of People with Disabilities Civil and Political Rights under examination
7434 04/06/2026 individual No wrongdoer no information Right of People with Disabilities Civil and Political Rights under examination
7431 04/06/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure closed
7430 04/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance closed
7429 04/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance closed
7428 04/06/2026 individual Persons entrusted with the provision of public services no information Right to good administration and good governance closed
7427 04/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance closed
7426 04/06/2026 individual Persons entrusted with the provision of public services no information Right to good administration and good governance Legality under examination
7425 04/06/2026 individual No wrongdoer no information Right of People with Disabilities Civil and Political Rights under examination
7424 04/06/2026 legal entity No wrongdoer no information No infringement of Human Rights Other closed
7423 04/06/2026 legal entity No wrongdoer no information No infringement of Human Rights Other closed
7422 04/06/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
7421 04/06/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
7420 04/06/2026 individual No wrongdoer no information Consumer Rights - Transport under examination
7419 04/06/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
PRESS CENTER OF THE OMBUDSMAN
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