Public Register of Complaints

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>No/ Date	Category of the complaint/signal sender	Category of the defendant/person, against whom the file has been opened	Type of of the defendant/person, against whom the file has been opened	Affected rights	Complaint type	Complaint status
5386 09/04/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - other		under examination
5385 09/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
5380 09/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply		under examination
5379 09/04/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right to good administration and good governance		under examination
5378 09/04/2026	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
5376 09/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply		under examination
5374 09/04/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right to good administration and good governance		under examination
5373 09/04/2026	individual	No wrongdoer	no information	Consumer Rights - other	Payment for unused services	under examination
5372 09/04/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right to good administration and good governance		under examination
5371 09/04/2026	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
5370 08/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - other		under examination
5369 08/04/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights – Debt collection companies	Other	under examination
5368 08/04/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance	Quality and timliness of administrtaive services	under examination
5366 08/04/2026	individual	No wrongdoer	no information	Consumer Rights - Bank services		under examination
5364 08/04/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
5362 08/04/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
5360 08/04/2026	individual	No wrongdoer	no information	Right to Health Care	Medical Expertise	under examination
5359 08/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
5354 08/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	under examination
5352 08/04/2026	individual	State authorities and their administration	no information	Right to good administration and good governance	Violation of legal requirements and non-fulfillment of obligations by state authorities	under examination
5350 08/04/2026	individual	No wrongdoer	no information	Consumer Rights - other	Other	under examination
5348 08/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply		under examination
5346 08/04/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Consumer Rights - other	Other	under examination
5344 08/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply		under examination
5343 08/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Unsolicited inclusion of services	under examination
5341 08/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
5340 08/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Payment for unused services	under examination
5337 08/04/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
5336 08/04/2026	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
5335 08/04/2026	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
5329 08/04/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - other		under examination
5326 08/04/2026	individual	Lacal authorities and their administration	Municipal administration	Right to good administration and good governance		under examination
5325 08/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
5324 08/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5321 08/04/2026	individual	Няма въведен текст!	no information	Consumer Rights - Bank services	Other	under examination
5316 07/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Payment for unused services	under examination
5314 07/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Transport	Non-compliance with the announced schedule of trains / buses / public transport	under examination
5310 07/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Right of Access to Service	under examination
5309 07/04/2026	individual	No wrongdoer	no information	Right to Health Care	Medical Expertise	under examination
5308 07/04/2026	individual	Lacal authorities and their administration	no information	Right to protection from discrimination and hate speech	Discrimination	under examination
5304 07/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
5303 07/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Unsolicited inclusion of services	closed
5299 07/04/2026	individual	Lacal authorities and their administration	no information	Consumer Rights - Transport		under examination
5298 07/04/2026	individual	No wrongdoer	no information	Right to Education	High Education	under examination
5296 07/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Poor quality of the services delivered	under examination
5295 07/04/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
5294 07/04/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right to protection from discrimination and hate speech	Discrimination	under examination
5293 07/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Payment for unused services	closed
5290 07/04/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
5288 07/04/2026	individual	No wrongdoer	no information	Right to Health Care	Health insurance rights	under examination
5287 07/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply		under examination
5286 07/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply		under examination
5285 07/04/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
5284 07/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Right of Access to Service	under examination
5283 07/04/2026	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
5282 07/04/2026	legal entity	No wrongdoer	no information	Right to good administration and good governance		under examination
5281 07/04/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Socio-economic protection	under examination
5279 07/04/2026	individual	Lacal authorities and their administration	no information	Right of People with Disabilities	Accessibility	under examination
5277 07/04/2026	individual	Lacal authorities and their administration	no information	Consumer Rights - Garbage collection		under examination
5274 07/04/2026	individual	No wrongdoer	no information	Right to Health Care	Health insurance rights	under examination
5270 07/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
5269 07/04/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Civil and Political Rights	under examination
5267 07/04/2026	individual	No wrongdoer	no information	Right to Health Care	Access to Helth Care	under examination
5266 07/04/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
5264 06/04/2026	individual	No wrongdoer	no information	Right to Health Care	Medical Expertise	under examination
5263 06/04/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor disputes	closed
5262 06/04/2026	legal entity	State authorities and their administration	no information	Consumer Rights - Insurance Companies		under examination
5259 06/04/2026	individual	State authorities and their administration	no information	Consumer Rights - Insurance Companies		under examination
5258 06/04/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
5256 06/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	closed
5255 06/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Electricity supply	Price increase	closed
5254 06/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply		under examination
5253 06/04/2026	individual	Other	Other	Right of People with Disabilities	Other	closed
5252 06/04/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Other	closed
5251 06/04/2026	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
5249 06/04/2026	individual	Other	Other	Right of People with Disabilities	Civil and Political Rights	under examination
5248 06/04/2026	individual	Other	Other	Right of People with Disabilities	Civil and Political Rights	under examination
5247 06/04/2026	individual	Lacal authorities and their administration	Municipal administration	Right to good administration and good governance	Legality	closed
5246 06/04/2026	individual	Natural or legal persons subject to private law	no information	Consumer Rights - other		under examination
5245 06/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Price increase	under examination
5242 06/04/2026	individual	Other	Other	Civil and Political Rights	Electoral Rights	under examination
5241 06/04/2026	individual	Lacal authorities and their administration	no information	Consumer Rights - Garbage collection	Poor quality of the services delivered	under examination
5240 06/04/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	closed
5237 06/04/2026	individual	Lacal authorities and their administration	Mayor of mayoralty	The right to a healthy and favorable environment	Stray animals and domestic dogs	under examination
5236 06/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Accrued penalties	closed
5235 06/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply		under examination
5234 06/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Poor quality of the services delivered	under examination
5233 06/04/2026	individual	No wrongdoer	no information	Right of People with Disabilities		under examination
5232 06/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
5231 06/04/2026	individual	Persons entrusted with the provision of public services	no information	Right to good administration and good governance		under examination
5230 06/04/2026	individual	State authorities and their administration	no information	Access to Justice	Protection of citizens in enforcement proceedings	under examination
5229 06/04/2026	individual	Lacal authorities and their administration	Municipal administration	Consumer Rights - Garbage collection	Increase in fees	closed
5227 06/04/2026	individual	Judicial system authorities and their administration	Judicial system authority	Access to Justice	Delayed court proceedings	under examination
5225 06/04/2026	individual	Lacal authorities and their administration	Municipal administration	Right of People with Disabilities	Accessibility	under examination
5220 06/04/2026	individual	Lacal authorities and their administration	no information	Consumer Rights - Garbage collection		under examination
5218 06/04/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Other	closed
5217 06/04/2026	individual	Other	Other	Civil and Political Rights	Other	under examination
5216 06/04/2026	individual	Lacal authorities and their administration	Mayor of administrative region	Right to good administration and good governance	Violation of legal requirements and non-fulfillment of obligations by state authorities	closed
5214 06/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply		under examination
5213 06/04/2026	individual	Persons entrusted with the provision of public services	no information	Civil and Political Rights	Other	under examination
5212 06/04/2026	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
5211 05/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance	Legality	under examination
5210 05/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
5209 05/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Price increase	under examination
5208 05/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Other	closed
5207 05/04/2026	individual	Lacal authorities and their administration	Municipal administration	The right to a healthy and favorable environment	Stray animals and domestic dogs	under examination
5205 05/04/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Phones and communication supply	Right of Access to Service	under examination
5204 05/04/2026	individual	Lacal authorities and their administration	no information	Consumer Rights - Garbage collection	Increase in fees	closed
5203 05/04/2026	individual	State authorities and their administration	Territorial bodies of the government and their administrations	Right of People with Disabilities	Civil and Political Rights	under examination
5202 04/04/2026	individual	No wrongdoer	no information	Right to Education	High Education	under examination
5201 04/04/2026	individual	No wrongdoer	no information	Social Rights	Housing assistance	under examination
5200 04/04/2026	individual	Lacal authorities and their administration	Municipal administration	The right to a healthy and favorable environment	Other	under examination
5199 03/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Other	under examination
5198 03/04/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right to good administration and good governance		under examination
5197 03/04/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Remuneration and benefits	closed
5196 03/04/2026	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies		under examination
5195 03/04/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	closed
5194 03/04/2026	individual	No wrongdoer	no information	Social Rights	Housing assistance	under examination
5193 03/04/2026	individual	No wrongdoer	no information	Consumer Rights - Bank services		under examination
5192 03/04/2026	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
5191 03/04/2026	individual	Lacal authorities and their administration	no information	Consumer Rights - Garbage collection		under examination
5190 03/04/2026	individual	No wrongdoer	no information	Consumer Rights - Heating supply	Other	under examination
5189 03/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Accrued penalties	closed
5188 03/04/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - other	Other	closed
5183 03/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply		closed
5181 03/04/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right of People with Disabilities	Healthcare and rehabilitation	under examination
5179 03/04/2026	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
5178 03/04/2026	individual	State authorities and their administration	Territorial bodies of the government and their administrations	Right of People with Disabilities	Civil and Political Rights	under examination
5177 03/04/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
5176 03/04/2026	individual	State authorities and their administration	no information	Right to good administration and good governance	Violation of legal requirements and non-fulfillment of obligations by state authorities	under examination
5175 03/04/2026	individual	No wrongdoer	no information	Right to Health Care	Health insurance rights	under examination
5174 03/04/2026	individual	Lacal authorities and their administration	no information	Consumer Rights - Garbage collection		under examination
5173 03/04/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
5171 03/04/2026	legal entity	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Other	closed
5170 03/04/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right to good administration and good governance	Violation of legal requirements and non-fulfillment of obligations by state authorities	closed
5169 03/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Price increase	under examination
5168 03/04/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	closed
5167 03/04/2026	individual	No wrongdoer	no information	Consumer Rights - Water supply	Other	under examination
5163 03/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Payment for unused services	under examination
5161 03/04/2026	individual	Other	Other	Requests for Legislative Amendements	indicating the normative act	under examination
5159 03/04/2026	individual	No wrongdoer	no information	Right to Education	Other	under examination
5158 03/04/2026	legal entity	Natural or legal persons subject to private law	Physical person	Right to good administration and good governance	Protection of personal data	under examination
5156 03/04/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Right of People with Disabilities	Healthcare and rehabilitation	under examination
5155 03/04/2026	individual	Judicial system authorities and their administration	Judicial system authority	Access to Justice	Right to a fair trial	under examination
5154 03/04/2026	individual	No wrongdoer	no information	No infringement of Human Rights	Other	under examination
5153 03/04/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor disputes	closed
5151 03/04/2026	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		under examination
5150 03/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply		under examination
5149 03/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5148 03/04/2026	individual	No wrongdoer	no information	Consumer Rights - other	Other	under examination

Public Register of Complaints

OMBUDSMAN'S RECEPTION-ROOM

PRESS CENTER OF THE OMBUDSMAN

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