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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
8799 14/11/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
8798 14/11/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
8797 14/11/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
8796 14/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered under examination
8795 14/11/2025 individual Persons entrusted with the provision of public services no information Right to good administration and good governance under examination
8794 14/11/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
8793 14/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
8791 14/11/2025 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
8790 14/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
8789 14/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Right of Access to Service under examination
8787 14/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8785 14/11/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
8784 14/11/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
8783 14/11/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
8782 14/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
8781 14/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
8780 14/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply under examination
8777 14/11/2025 individual Няма въведен текст! no information Consumer Rights - Fast loan companies under examination
8776 14/11/2025 individual Persons entrusted with the provision of public services no information Right to good administration and good governance under examination
8774 14/11/2025 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
8772 14/11/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
8771 14/11/2025 individual Persons entrusted with the provision of public services no information Right to good administration and good governance under examination
8770 14/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8768 14/11/2025 individual No wrongdoer no information Right to good administration and good governance under examination
8766 14/11/2025 individual Lacal authorities and their administration Mayor The right to a healthy and favorable environment Noise in the living environment under examination
8761 13/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
8760 13/11/2025 individual Lacal authorities and their administration no information Consumer Rights - Transport under examination
8759 13/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Accrued penalties under examination
8758 13/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right of Access to Service under examination
8755 13/11/2025 individual No wrongdoer no information Right to Education Pre-school education under examination
8754 13/11/2025 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
8749 13/11/2025 individual No wrongdoer no information Social Rights Housing assistance under examination
8748 13/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
8746 13/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
8745 13/11/2025 individual No wrongdoer no information Right to Education School education under examination
8744 13/11/2025 individual No wrongdoer no information Social Rights - labor rights and employment Right of access to employment under examination
8743 13/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Unsolicited inclusion of services under examination
8742 13/11/2025 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance under examination
8738 13/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
8737 13/11/2025 individual No wrongdoer no information Consumer Rights - Bank services Increase in fees under examination
8734 13/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
8733 13/11/2025 individual No wrongdoer no information Right to good administration and good governance under examination
8727 13/11/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
8726 13/11/2025 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
8725 13/11/2025 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
8724 13/11/2025 individual No wrongdoer no information Right to Education School education under examination
8723 13/11/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
8722 13/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
8721 13/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8720 13/11/2025 individual State authorities and their administration no information Right to good administration and good governance under examination
8719 13/11/2025 individual Няма въведен текст! no information Consumer Rights - Bank services Other under examination
8716 13/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
8715 13/11/2025 individual No wrongdoer no information Consumer Rights - Bank services under examination
8714 13/11/2025 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
8713 13/11/2025 individual State authorities and their administration no information Right to good administration and good governance under examination
8711 12/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Other under examination
8703 12/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
8700 12/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8696 12/11/2025 individual No wrongdoer no information Right to Health Care Other under examination
8695 12/11/2025 individual Lacal authorities and their administration Mayor Right to good administration and good governance under examination
8694 12/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure under examination
8692 12/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
8691 12/11/2025 individual Няма въведен текст! no information Consumer Rights - Fast loan companies Other closed
8688 12/11/2025 individual No wrongdoer no information Social Rights - labor rights and employment Remuneration and benefits under examination
8686 12/11/2025 individual No wrongdoer no information Right to Education School education under examination
8684 12/11/2025 individual No wrongdoer no information Right to Education Pre-school education under examination
8679 12/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered under examination
8675 12/11/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
8674 12/11/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
8673 12/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right of Access to Service under examination
8672 12/11/2025 individual Lacal authorities and their administration Mayor The right to a healthy and favorable environment Noise in the living environment under examination
8668 12/11/2025 individual Persons entrusted with the provision of public services no information Consumer rights – mail delivery services Other under examination
8667 12/11/2025 individual No wrongdoer no information Right to good administration and good governance under examination
8665 12/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
8663 12/11/2025 individual State authorities and their administration no information Right to good administration and good governance under examination
8662 12/11/2025 individual Judicial system authorities and their administration Judicial system authority Access to Justice Other under examination
8661 12/11/2025 individual No wrongdoer no information Civil and Political Rights Other under examination
8660 11/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
8659 11/11/2025 individual No wrongdoer no information Consumer Rights - Bank services Other under examination
8658 11/11/2025 individual No wrongdoer no information Social Rights Social Protection under examination
8657 11/11/2025 individual Natural or legal persons subject to private law Legal entity The right to a healthy and favorable environment Noise in the living environment under examination
8655 11/11/2025 individual No wrongdoer no information Consumer Rights - Bank services Other closed
8654 11/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
8652 11/11/2025 individual No wrongdoer no information Right to Education High Education under examination
8651 11/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport under examination
8650 11/11/2025 individual No wrongdoer no information Right to Education School education under examination
8649 11/11/2025 individual No wrongdoer no information Consumer Rights - Phones and communication supply closed
8648 11/11/2025 individual No wrongdoer no information Right to good administration and good governance under examination
8646 11/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Accrued penalties under examination
8644 11/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
8643 11/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
8642 11/11/2025 individual No wrongdoer no information Consumer Rights - Transport under examination
8639 11/11/2025 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
8638 11/11/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
8637 11/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Poor quality of the services delivered under examination
8636 11/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Other under examination
8635 11/11/2025 individual State authorities and their administration no information Right to good administration and good governance under examination
8633 11/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
8632 11/11/2025 individual State authorities and their administration no information Access to Justice Other under examination
8631 11/11/2025 individual No wrongdoer no information Right to Education Pre-school education under examination
8630 11/11/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes under examination
8629 11/11/2025 individual Natural or legal persons subject to private law Physical person Other Human rights Other under examination
8627 11/11/2025 individual No wrongdoer no information Consumer Rights - Electricity supply under examination
8626 11/11/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
8621 11/11/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
8618 11/11/2025 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
8617 11/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
8613 10/11/2025 individual No wrongdoer no information Right to Education Pre-school education under examination
8612 10/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Poor quality of the services delivered under examination
8611 10/11/2025 individual State authorities and their administration Central bodies of the government and their administrations Consumer Rights - Internet and TV supply Other under examination
8610 10/11/2025 individual Natural or legal persons subject to private law Physical person Other Human rights Other under examination
8608 10/11/2025 individual No wrongdoer no information Consumer Rights - Fast loan companies Other closed
8607 10/11/2025 individual No wrongdoer information insufficient to determine the wrondoer Requests for Legislative Amendements Other under examination
8606 10/11/2025 individual No wrongdoer no information Consumer Rights - Fast loan companies Other closed
8605 10/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
8604 10/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply closed
8602 10/11/2025 individual Няма въведен текст! no information Consumer Rights - Fast loan companies Increase in fees closed
8599 10/11/2025 individual Natural or legal persons subject to private law Physical person Consumer Rights - Phones and communication supply Other closed
8598 10/11/2025 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
8597 10/11/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
8593 10/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
8591 10/11/2025 individual Lacal authorities and their administration no information Consumer Rights - Water supply Poor quality of the services delivered under examination
8590 10/11/2025 individual No wrongdoer no information Consumer Rights - Bank services under examination
8589 10/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Poor quality of the services delivered closed
8588 10/11/2025 individual No wrongdoer no information Consumer Rights - Bank services closed
8585 10/11/2025 individual Other Other The right to a healthy and favorable environment Stray animals and domestic dogs under examination
8584 10/11/2025 individual No wrongdoer no information Consumer Rights - other under examination
8583 10/11/2025 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance under examination
8580 10/11/2025 individual No wrongdoer no information Consumer Rights - Bank services Other closed
8577 10/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment under examination
8576 10/11/2025 individual No wrongdoer no information Consumer Rights - other under examination
8574 10/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting closed
8573 10/11/2025 individual Няма въведен текст! no information Consumer Rights - Bank services Other closed
8570 10/11/2025 individual Няма въведен текст! no information Consumer Rights - Fast loan companies closed
8569 10/11/2025 individual No wrongdoer no information Right to Health Care Access to information under examination
8568 10/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
8567 10/11/2025 individual No wrongdoer no information Rights of the Child under examination
8566 10/11/2025 individual No wrongdoer no information Social Rights Housing assistance closed
8564 10/11/2025 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
8563 10/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Accrued penalties closed
8561 10/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
8559 10/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply under examination
8558 10/11/2025 individual Persons entrusted with the provision of public services no information Right to good administration and good governance under examination
8557 10/11/2025 individual No wrongdoer no information Consumer Rights - Bank services closed
8555 10/11/2025 individual No wrongdoer no information Consumer Rights - Bank services closed
8553 09/11/2025 individual No wrongdoer no information Consumer Rights - other under examination
8551 09/11/2025 individual State authorities and their administration Central bodies of the government and their administrations Other Human rights Other under examination
8549 09/11/2025 individual Lacal authorities and their administration no information Right to good administration and good governance Impartiality and Independence under examination
8548 08/11/2025 individual No wrongdoer no information Access to Justice Other under examination
8547 08/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Poor quality of the services delivered under examination
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
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