Public Register of Complaints

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>No/ Date	Category of the complaint/signal sender	Category of the defendant/person, against whom the file has been opened	Type of of the defendant/person, against whom the file has been opened	Affected rights	Complaint type	Complaint status
2835 29/05/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Poor quality of the services delivered	under examination
2834 29/05/2025	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	under examination
2832 29/05/2025	individual	Other	Other	Access to Justice	Other	under examination
2831 29/05/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
2830 29/05/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services	Unilateral adjustment by companies of consumer accounts	under examination
2829 29/05/2025	individual	Няма въведен текст!	no information	Consumer Rights - Fast loan companies	Accrued penalties	under examination
2828 29/05/2025	individual	No wrongdoer	no information	Right to Health Care	Access to Helth Care	under examination
2827 29/05/2025	individual	No wrongdoer	no information	Right to Health Care	Access to medicines and medical devices and dietary foods	under examination
2826 29/05/2025	individual	State authorities and their administration	Central bodies of the government and their administrations	Right to good administration and good governance		under examination
2824 29/05/2025	individual	No wrongdoer	no information	Right to Health Care	Other	under examination
2823 29/05/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right to real measurement and reporting	under examination
2822 29/05/2025	individual	No wrongdoer	no information	Consumer Rights – Debt collection companies		under examination
2820 29/05/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
2819 29/05/2025	individual	No wrongdoer	no information	Social Rights	Other	under examination
2818 29/05/2025	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - other	Other	closed
2817 28/05/2025	individual	Lacal authorities and their administration	no information	Consumer Rights - Garbage collection	Poor quality of the services delivered	under examination
2814 28/05/2025	individual	No wrongdoer	no information	Consumer Rights - other		under examination
2813 28/05/2025	individual	State authorities and their administration	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
2812 28/05/2025	legal entity	No wrongdoer	no information	Right to good administration and good governance	Violation of legal requirements and non-fulfillment of obligations by state authorities	under examination
2811 28/05/2025	individual	Lacal authorities and their administration	no information	Right of People with Disabilities	Social Services and Individual Mobility	under examination
2810 28/05/2025	individual	Lacal authorities and their administration	no information	Right of People with Disabilities	Social Services and Individual Mobility	under examination
2806 28/05/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Other	under examination
2804 28/05/2025	individual	Natural or legal persons subject to private law	no information	Consumer Rights - other		under examination
2803 28/05/2025	individual	Judicial system authorities and their administration	Judicial system authority	Access to Justice	Other	closed
2801 28/05/2025	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor disputes	under examination
2799 28/05/2025	individual	No wrongdoer	no information	Right to good administration and good governance	Violation of legal requirements and non-fulfillment of obligations by state authorities	under examination
2798 28/05/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Other	under examination
2794 28/05/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
2793 27/05/2025	individual	State authorities and their administration	Central bodies of the government and their administrations	Right to good administration and good governance		under examination
2791 27/05/2025	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
2790 27/05/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Right of People with Disabilities	Healthcare and rehabilitation	under examination
2789 27/05/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Right to real measurement and reporting	closed
2787 27/05/2025	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	under examination
2786 27/05/2025	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		under examination
2785 27/05/2025	individual	State authorities and their administration	no information	Right of People with Disabilities	Social Services and Individual Mobility	under examination
2784 27/05/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Unsolicited inclusion of services	closed
2783 27/05/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
2782 27/05/2025	individual	Persons entrusted with the provision of public services	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
2780 27/05/2025	individual	No wrongdoer	no information	Access to Justice	Right to a fair trial	under examination
2779 27/05/2025	individual	Lacal authorities and their administration	Municipal administration	Right to good administration and good governance		under examination
2776 27/05/2025	individual	State authorities and their administration	Territorial bodies of the government and their administrations	Right of People with Disabilities	Healthcare and rehabilitation	under examination
2775 27/05/2025	individual	No wrongdoer	no information	Access to Justice	Protection of citizens in enforcement proceedings	under examination
2774 27/05/2025	individual	Lacal authorities and their administration	no information	Consumer Rights - Transport		closed
2771 27/05/2025	individual	No wrongdoer	no information	Social Rights	Social Rights - other	under examination
2770 27/05/2025	individual	No wrongdoer	no information	Social Rights	Housing assistance	closed
2768 27/05/2025	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
2767 27/05/2025	individual	Natural or legal persons subject to private law	no information	Consumer Rights - other		under examination
2766 27/05/2025	individual	No wrongdoer	information insufficient to determine the wrondoer	Access to Justice	Other	closed
2764 27/05/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
2761 27/05/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Other	under examination
2760 27/05/2025	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
2757 27/05/2025	individual	State authorities and their administration	Central bodies of the government and their administrations	Right of People with Disabilities	Socio-economic protection	under examination
2756 27/05/2025	individual	No wrongdoer	no information	Consumer Rights - Heating supply	Poor quality of the services delivered	closed
2755 27/05/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
2754 27/05/2025	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
2753 27/05/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
2752 27/05/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Poor quality of the services delivered	closed
2751 27/05/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Poor quality of the services delivered	closed
2750 26/05/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	closed
2749 26/05/2025	individual	No wrongdoer	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
2748 26/05/2025	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies	Delayed payment of due compensation	closed
2747 26/05/2025	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	closed
2746 26/05/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Other	under examination
2745 26/05/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Payment for unused services	under examination
2743 25/05/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Transport		closed
2742 25/05/2025	individual	No wrongdoer	no information	Right to Health Care	Medical Expertise	under examination
2741 25/05/2025	individual	No wrongdoer	no information	Right to Health Care	Medical Expertise	under examination
2740 23/05/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		closed
2739 23/05/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Temporary	under examination
2738 23/05/2025	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		closed
2737 23/05/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Transport		under examination
2736 23/05/2025	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		closed
2734 23/05/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right to real measurement and reporting	under examination
2733 23/05/2025	individual	Няма въведен текст!	no information	Consumer Rights - Fast loan companies		closed
2731 23/05/2025	individual	State authorities and their administration	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
2729 23/05/2025	individual	Lacal authorities and their administration	no information	Right to good administration and good governance	Infrastructure	closed
2725 23/05/2025	individual	Lacal authorities and their administration	no information	Right of People with Disabilities	Accessibility	under examination
2724 23/05/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
2722 23/05/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Other	under examination
2721 23/05/2025	individual	No wrongdoer	no information	Consumer Rights - Water supply	Poor quality of the services delivered	closed
2719 23/05/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Poor quality of the services delivered	under examination
2718 23/05/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Other	closed
2717 23/05/2025	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Electricity supply		under examination
2715 23/05/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right of Access to Service	closed
2713 22/05/2025	individual	Lacal authorities and their administration	Municipal administration	Right to good administration and good governance	Infrastructure	under examination
2712 22/05/2025	individual	No wrongdoer	no information	Right to Health Care	Access to Helth Care	under examination
2711 22/05/2025	individual	No wrongdoer	no information	Right to Health Care	Access to medicines and medical devices and dietary foods	under examination
2709 22/05/2025	individual	Judicial system authorities and their administration	Judicial system authority	Access to Justice	Right to a fair trial	under examination
2708 22/05/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Poor quality of the services delivered	closed
2707 22/05/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
2706 22/05/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Transport	Poor quality of the services delivered	under examination
2703 22/05/2025	individual	Lacal authorities and their administration	Region administration	The right to a healthy and favorable environment	Stray animals and domestic dogs	under examination
2700 22/05/2025	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Other	under examination
2699 22/05/2025	individual	No wrongdoer	information insufficient to determine the wrondoer	Civil and Political Rights	Other	under examination
2698 22/05/2025	individual	State authorities and their administration	no information	Right of People with Disabilities	Social Services and Individual Mobility	under examination
2697 22/05/2025	individual	No wrongdoer	no information	Right to Health Care	Other	under examination
2695 22/05/2025	individual	Judicial system authorities and their administration	Judicial system authority	Access to Justice	Right to a fair trial	under examination
2694 21/05/2025	individual	No wrongdoer	no information	Consumer Rights - Electricity supply	Accrued penalties	closed
2692 21/05/2025	individual	No wrongdoer	no information	Consumer rights – mail delivery services	Poor quality of the services delivered	closed
2691 21/05/2025	individual	State authorities and their administration	no information	Right to good administration and good governance		closed
2690 21/05/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right to real measurement and reporting	closed
2689 21/05/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Other	under examination
2688 21/05/2025	individual	Natural or legal persons subject to private law	no information	Consumer Rights - other		closed
2687 21/05/2025	individual	Other	Other	Right to protection from discrimination and hate speech		closed
2686 21/05/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		closed
2685 21/05/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Temporary	under examination
2683 21/05/2025	individual	State authorities and their administration	Territorial bodies of the government and their administrations	Right of People with Disabilities	Healthcare and rehabilitation	under examination
2682 21/05/2025	individual	State authorities and their administration	Territorial bodies of the government and their administrations	Right of People with Disabilities	Healthcare and rehabilitation	under examination
2681 21/05/2025	individual	Persons entrusted with the provision of public services	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
2680 21/05/2025	individual	Other	Other	Right of People with Disabilities	Civil and Political Rights	under examination
2679 21/05/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
2678 21/05/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Other	closed
2677 21/05/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	closed
2676 21/05/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
2675 20/05/2025	individual	No wrongdoer	no information	Social Rights	Social Protection	under examination
2674 20/05/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	closed
2672 20/05/2025	individual	State authorities and their administration	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
2671 20/05/2025	individual	Lacal authorities and their administration	no information	Consumer Rights - Transport	Right of Access to Service	closed
2670 20/05/2025	individual	Lacal authorities and their administration	no information	Right of People with Disabilities	Social Services and Individual Mobility	under examination
2669 20/05/2025	individual	No wrongdoer	no information	Social Rights	Social Services	closed
2667 20/05/2025	individual	State authorities and their administration	no information	Right of People with Disabilities	Socio-economic protection	under examination
2666 20/05/2025	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
2664 20/05/2025	individual	State authorities and their administration	no information	Right of People with Disabilities	Civil and Political Rights	under examination
2663 20/05/2025	individual	Persons entrusted with the provision of public services	no information	Civil and Political Rights	Other	under examination
2662 20/05/2025	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
2661 20/05/2025	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor disputes	under examination
2660 20/05/2025	individual	State authorities and their administration	Central bodies of the government and their administrations	Civil and Political Rights	Other	closed
2658 20/05/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	closed
2657 20/05/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	closed
2656 20/05/2025	individual	State authorities and their administration	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
2655 20/05/2025	individual	State authorities and their administration	Central bodies of the government and their administrations	Right of People with Disabilities	Social Services and Individual Mobility	under examination
2654 20/05/2025	individual	No wrongdoer	no information	Right to Health Care	Health insurance rights	under examination
2652 20/05/2025	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
2651 20/05/2025	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - other	Other	under examination
2649 20/05/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
2648 20/05/2025	individual	No wrongdoer	no information	Access to Justice	Other	closed
2647 20/05/2025	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
2645 20/05/2025	individual	No wrongdoer	no information	Right to Health Care	Access to Helth Care	closed
2643 20/05/2025	individual	Lacal authorities and their administration	no information	Right of People with Disabilities	Civil and Political Rights	under examination
2642 20/05/2025	individual	State authorities and their administration	Central bodies of the government and their administrations	Request for referral to the Constitutional Court	Other	closed
2641 20/05/2025	individual	Lacal authorities and their administration	no information	Consumer Rights - Transport	Right of Access to Service	closed
2640 20/05/2025	individual	Lacal authorities and their administration	no information	Consumer Rights - Transport	Right of Access to Service	closed
2639 20/05/2025	individual	State authorities and their administration	Central bodies of the government and their administrations	Request for referral to the Constitutional Court	Other	closed
2638 20/05/2025	individual	Lacal authorities and their administration	no information	Consumer Rights - Transport	Right of Access to Service	closed
2637 20/05/2025	individual	Lacal authorities and their administration	Municipal administration	The right to a healthy and favorable environment	Noise in the living environment	under examination
2636 20/05/2025	individual	No wrongdoer	no information	Civil and Political Rights	Other	closed
2634 20/05/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	closed
2633 20/05/2025	individual	Lacal authorities and their administration	no information	Consumer Rights - Transport	Right of Access to Service	closed
2632 20/05/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Transport	Right of Access to Service	closed
2631 20/05/2025	individual	Lacal authorities and their administration	no information	Consumer Rights - Transport	Right of Access to Service	closed

Public Register of Complaints

OMBUDSMAN'S RECEPTION-ROOM

PRESS CENTER OF THE OMBUDSMAN

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