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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
10260 11/08/2026 individual State authorities and their administration Central bodies of the government and their administrations Right of People with Disabilities Civil and Political Rights under examination
10256 11/08/2026 individual No wrongdoer no information Right of People with Disabilities Socio-economic protection under examination
10255 11/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Electricity supply under examination
10254 11/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
10250 11/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Payment for unused services under examination
10248 11/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Accrued penalties under examination
10246 11/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Accrued penalties under examination
10245 11/08/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
10243 11/08/2026 individual Няма въведен текст! no information Consumer Rights - Bank services under examination
10241 11/08/2026 individual Other no information Consumer Rights - Water supply Other under examination
10240 11/08/2026 individual No wrongdoer no information Right to Education School education under examination
10239 11/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
10238 11/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Payment for unused services under examination
10237 11/08/2026 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
10235 11/08/2026 individual Lacal authorities and their administration Mayor Right to good administration and good governance under examination
10233 11/08/2026 individual Other Other Right of People with Disabilities Socio-economic protection under examination
10231 10/08/2026 individual No wrongdoer no information Consumer Rights - Water supply Right of Access to Service closed
10227 10/08/2026 individual No wrongdoer no information Consumer Rights - Insurance Companies under examination
10226 10/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Maternity closed
10224 10/08/2026 individual No wrongdoer no information Consumer Rights - Bank services under examination
10223 10/08/2026 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance under examination
10222 10/08/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
10221 10/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
10220 10/08/2026 individual No wrongdoer no information Consumer Rights - Heating supply Payment for unused services under examination
10219 10/08/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
10217 10/08/2026 individual Lacal authorities and their administration no information Consumer Rights - Transport under examination
10216 10/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
10215 10/08/2026 individual Lacal authorities and their administration no information Consumer Rights - Transport under examination
10214 10/08/2026 individual No wrongdoer no information Consumer Rights - other under examination
10213 10/08/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection closed
10212 10/08/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
10211 10/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
10210 10/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
10209 10/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
10208 10/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
10207 10/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
10206 10/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Unfair distribution of "common consumption" expenditure under examination
10205 10/08/2026 individual No wrongdoer no information Right to good administration and good governance under examination
10201 10/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
10200 10/08/2026 individual Lacal authorities and their administration Municipal administration Consumer Rights - Water supply under examination
10199 10/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
10197 10/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
10196 10/08/2026 individual No wrongdoer information insufficient to determine the wrondoer Access to Justice Other under examination
10195 10/08/2026 individual Natural or legal persons subject to private law Legal entity Consumer Rights - other Other under examination
10194 10/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Other closed
10193 10/08/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
10192 10/08/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
10191 10/08/2026 individual No wrongdoer no information Consumer Rights - Bank services under examination
10190 10/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
10188 10/08/2026 individual No wrongdoer no information Right to Education High Education under examination
10186 10/08/2026 individual No wrongdoer no information Social Rights Social Protection closed
10184 10/08/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
10183 10/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Other under examination
10180 10/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
10177 10/08/2026 individual No wrongdoer no information Right to good administration and good governance under examination
10176 10/08/2026 individual No wrongdoer no information Right of People with Disabilities Civil and Political Rights under examination
10171 10/08/2026 individual Other Other Right to protection from discrimination and hate speech Discrimination under examination
10169 10/08/2026 individual No wrongdoer no information Consumer Rights - other under examination
10168 10/08/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
10167 10/08/2026 individual No wrongdoer information insufficient to determine the wrondoer Right to good administration and good governance under examination
10165 08/08/2026 individual Natural or legal persons subject to private law Legal entity Consumer Rights - other Other under examination
10164 08/08/2026 individual No wrongdoer no information Right of People with Disabilities Socio-economic protection under examination
10162 07/08/2026 legal entity No wrongdoer no information Right to Health Care Access to Helth Care under examination
10161 07/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
10159 07/08/2026 individual Natural or legal persons subject to private law Legal entity Consumer Rights - Insurance Companies under examination
10158 07/08/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
10157 07/08/2026 individual No wrongdoer no information Social Rights Social Protection closed
10150 07/08/2026 individual No wrongdoer no information Consumer Rights - Bank services under examination
10148 07/08/2026 individual No wrongdoer no information Right to Health Care Quality of helth care closed
10147 07/08/2026 individual No wrongdoer no information Consumer Rights - other under examination
10144 07/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
10143 07/08/2026 individual No wrongdoer no information Consumer Rights - other Accrued penalties under examination
10142 07/08/2026 individual No wrongdoer no information Consumer Rights - other under examination
10141 07/08/2026 individual No wrongdoer no information Consumer Rights - Bank services under examination
10140 07/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Payment for unused services under examination
10139 07/08/2026 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
10137 07/08/2026 individual Other Other Right of People with Disabilities Social Services and Individual Mobility under examination
10136 07/08/2026 individual Other Other Right of People with Disabilities Civil and Political Rights under examination
10135 07/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes closed
10134 07/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
10133 07/08/2026 individual Other Other Right of People with Disabilities Other under examination
10132 07/08/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
10131 07/08/2026 individual Няма въведен текст! no information Consumer Rights - Fast loan companies under examination
10130 07/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Payment for unused services under examination
10128 07/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
10127 07/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport under examination
10123 07/08/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
10122 07/08/2026 individual Other Other Access to Justice Other under examination
10120 07/08/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
10119 07/08/2026 individual No wrongdoer information insufficient to determine the wrondoer Access to Justice Right to a fair trial under examination
10118 07/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered under examination
10117 07/08/2026 individual No wrongdoer no information Consumer Rights - other under examination
10116 06/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Temporary closed
10115 06/08/2026 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
10114 06/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
10113 06/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting under examination
10110 06/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
10109 06/08/2026 individual No wrongdoer information insufficient to determine the wrondoer Other Human rights Other under examination
10108 06/08/2026 individual No wrongdoer information insufficient to determine the wrondoer Other Human rights Other under examination
10107 06/08/2026 individual State authorities and their administration no information Right of People with Disabilities Socio-economic protection under examination
10106 06/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
10105 06/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
10099 06/08/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
10098 06/08/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
10096 06/08/2026 individual No wrongdoer no information Right to good administration and good governance under examination
10094 06/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
10093 06/08/2026 individual Natural or legal persons subject to private law no information Consumer Rights - other under examination
10090 06/08/2026 individual No wrongdoer no information Right to good administration and good governance under examination
10089 06/08/2026 individual No wrongdoer no information Consumer Rights – Debt collection companies Other closed
10088 06/08/2026 individual No wrongdoer no information Consumer Rights – Debt collection companies Other under examination
10087 06/08/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Other under examination
10086 06/08/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
10084 06/08/2026 individual No wrongdoer no information National Preventive Mechanism under examination
10082 06/08/2026 individual No wrongdoer no information Access to Justice under examination
10081 06/08/2026 individual State authorities and their administration no information Right of People with Disabilities Civil and Political Rights under examination
10080 06/08/2026 individual No wrongdoer no information Right to good administration and good governance under examination
10079 06/08/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
10077 06/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
10076 06/08/2026 individual No wrongdoer no information Consumer Rights - other Other under examination
10075 05/08/2026 legal entity No wrongdoer no information Right to good administration and good governance under examination
10074 05/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
10073 05/08/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies Other closed
10072 05/08/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
10068 05/08/2026 individual State authorities and their administration Central bodies of the government and their administrations Access to Justice Other under examination
10065 05/08/2026 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
10064 05/08/2026 individual No wrongdoer no information Social Rights Housing assistance closed
10063 05/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
10062 05/08/2026 individual Other Other Right of People with Disabilities Civil and Political Rights under examination
10061 05/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
10060 05/08/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
10058 05/08/2026 individual Other Other Requests for Legislative Amendements Other under examination
10057 05/08/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
10055 05/08/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
10053 05/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
10051 05/08/2026 individual No wrongdoer no information Social Rights Housing assistance closed
10050 05/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
10048 05/08/2026 individual No wrongdoer no information Social Rights Social Protection closed
10047 05/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
10046 05/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
10045 05/08/2026 individual State authorities and their administration no information Right of People with Disabilities Healthcare and rehabilitation under examination
10044 05/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
10043 05/08/2026 individual State authorities and their administration no information Consumer Rights - Electricity supply closed
10042 05/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
10037 05/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply closed
10035 05/08/2026 individual No wrongdoer no information Right to Education School education under examination
10034 05/08/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
10030 05/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
10028 05/08/2026 individual Other Other Request for referral to the Constitutional Court indicating the normative act under examination
10027 05/08/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
10026 05/08/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
PRESS CENTER OF THE OMBUDSMAN
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