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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
11528 09/09/2026 individual Other Other Right of People with Disabilities Accessibility under examination
11504 09/09/2026 individual Other Other Right of People with Disabilities Other under examination
11500 09/09/2026 individual No wrongdoer no information Right of People with Disabilities Civil and Political Rights under examination
11487 08/09/2026 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
11483 08/09/2026 individual No wrongdoer no information Right to Health Care Access to information under examination
11482 08/09/2026 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
11480 08/09/2026 individual No wrongdoer no information Right to Health Care Other under examination
11475 08/09/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
11473 08/09/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
11472 08/09/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
11471 08/09/2026 individual No wrongdoer no information Right to Health Care Access to Helth Care under examination
11470 08/09/2026 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
11466 08/09/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
11465 08/09/2026 individual Other Other Right to protection from discrimination and hate speech Discrimination under examination
11462 08/09/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
11461 08/09/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
11460 08/09/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
11458 08/09/2026 individual Judicial system authorities and their administration Supreme Judicial Council Access to Justice Other under examination
11456 08/09/2026 individual Other Other Right of People with Disabilities Other under examination
11454 08/09/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
11451 08/09/2026 individual No wrongdoer no information Right of People with Disabilities Accessibility under examination
11448 08/09/2026 legal entity No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
11447 08/09/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
11440 08/09/2026 individual State authorities and their administration no information Right of People with Disabilities Civil and Political Rights under examination
11439 08/09/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
11438 08/09/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
11437 08/09/2026 individual No wrongdoer no information Right to Health Care Other under examination
11431 07/09/2026 individual Other Other Access to Justice Protection of citizens in enforcement proceedings under examination
11430 06/09/2026 individual Persons entrusted with the provision of public services no information Right of People with Disabilities Social Services and Individual Mobility under examination
11429 06/09/2026 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
11424 05/09/2026 individual No wrongdoer no information Right to good administration and good governance under examination
11423 05/09/2026 individual State authorities and their administration Central bodies of the government and their administrations Consumer Rights - other under examination
11421 05/09/2026 individual State authorities and their administration Central bodies of the government and their administrations Consumer Rights - other under examination
11420 05/09/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
11419 04/09/2026 individual Lacal authorities and their administration Mayor Right to good administration and good governance Legality under examination
11417 04/09/2026 individual No wrongdoer no information Consumer Rights - Electricity supply under examination
11416 04/09/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Poor quality of the services delivered under examination
11415 04/09/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Poor quality of the services delivered under examination
11414 04/09/2026 individual Persons entrusted with the provision of public services no information Consumer rights – mail delivery services under examination
11413 04/09/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
11412 04/09/2026 legal entity No wrongdoer no information Right to Education High Education under examination
11411 04/09/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
11410 04/09/2026 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance under examination
11408 04/09/2026 individual No wrongdoer no information Consumer Rights - Heating supply Other under examination
11406 04/09/2026 individual Judicial system authorities and their administration Judicial system authority Request for an interpretative decision indicating the issue in dispute under examination
11405 04/09/2026 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other closed
11404 04/09/2026 individual Persons entrusted with the provision of public services no information Right to good administration and good governance Quality and timliness of administrtaive services under examination
11403 04/09/2026 individual No wrongdoer no information Consumer Rights - Fast loan companies closed
11401 04/09/2026 individual No wrongdoer no information Consumer Rights - Bank services under examination
11400 04/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
11398 04/09/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
11397 04/09/2026 legal entity No wrongdoer no information Consumer Rights - Transport under examination
11396 04/09/2026 individual No wrongdoer no information Consumer Rights - Bank services under examination
11393 04/09/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others closed
11391 04/09/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply under examination
11389 04/09/2026 individual State authorities and their administration no information Consumer Rights - Transport under examination
11387 04/09/2026 individual No wrongdoer no information Right to Education Pre-school education under examination
11386 04/09/2026 individual No wrongdoer no information Right to good administration and good governance under examination
11385 04/09/2026 individual Lacal authorities and their administration Mayor Right to good administration and good governance Local Self-governance under examination
11384 04/09/2026 individual No wrongdoer no information Right to Health Care Other under examination
11383 04/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
11382 03/09/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
11381 03/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
11377 03/09/2026 individual Other Other Requests for Legislative Amendements Other under examination
11376 03/09/2026 individual No wrongdoer no information Consumer Rights - Heating supply under examination
11375 03/09/2026 individual Lacal authorities and their administration no information Consumer Rights - Transport under examination
11374 03/09/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Infrastructure under examination
11373 03/09/2026 individual No wrongdoer no information Social Rights Social Protection closed
11372 03/09/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes closed
11370 03/09/2026 individual No wrongdoer no information Consumer Rights - other under examination
11367 03/09/2026 individual No wrongdoer no information Right to good administration and good governance under examination
11365 03/09/2026 individual No wrongdoer no information Consumer Rights - Transport Poor quality of the services delivered under examination
11364 03/09/2026 individual State authorities and their administration no information Consumer Rights - Transport under examination
11363 03/09/2026 individual No wrongdoer no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
11362 03/09/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply under examination
11361 03/09/2026 legal entity No wrongdoer no information Right to Education School education under examination
11359 03/09/2026 individual No wrongdoer no information Right to Health Care Other under examination
11358 03/09/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes closed
11357 03/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Right of Access to Service under examination
11356 03/09/2026 individual No wrongdoer no information Consumer Rights - other under examination
11355 03/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Payment for unused services under examination
11353 03/09/2026 individual Няма въведен текст! no information Consumer Rights - Bank services Other closed
11351 03/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
11350 03/09/2026 individual No wrongdoer no information Consumer Rights - other under examination
11349 03/09/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
11348 03/09/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Accrued penalties under examination
11346 03/09/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - other under examination
11345 03/09/2026 individual No wrongdoer no information Right to Health Care Other under examination
11344 03/09/2026 individual No wrongdoer information insufficient to determine the wrondoer Access to Justice Right to a fair trial under examination
11339 03/09/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
11338 03/09/2026 individual No wrongdoer no information Consumer Rights - Electricity supply under examination
11337 03/09/2026 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
11334 02/09/2026 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes closed
11333 02/09/2026 individual No wrongdoer no information Right to Education School education under examination
11332 02/09/2026 individual No wrongdoer no information Right to good administration and good governance under examination
11331 02/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
11330 02/09/2026 individual No wrongdoer no information Right to good administration and good governance under examination
11329 02/09/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
11328 02/09/2026 individual No wrongdoer information insufficient to determine the wrondoer Consumer Rights - Water supply Other closed
11327 02/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
11326 02/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting closed
11325 02/09/2026 individual State authorities and their administration Central bodies of the government and their administrations Access to Justice Protection of citizens in enforcement proceedings under examination
11324 02/09/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
11323 02/09/2026 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
11321 02/09/2026 individual No wrongdoer no information Right to Education High Education under examination
11319 02/09/2026 individual State authorities and their administration no information Right to good administration and good governance under examination
11317 02/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Unsolicited inclusion of services under examination
11316 02/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
11314 02/09/2026 individual No wrongdoer no information Right to Education School education under examination
11313 02/09/2026 individual Other Other Right of People with Disabilities Other under examination
11312 02/09/2026 individual Няма въведен текст! no information Consumer Rights - Bank services closed
11311 02/09/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
11308 02/09/2026 individual No wrongdoer no information Consumer Rights - Transport closed
11306 02/09/2026 legal entity No wrongdoer no information Right to Education High Education under examination
11305 02/09/2026 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
11304 02/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
11300 02/09/2026 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other closed
11299 02/09/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
11298 02/09/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Quality and timliness of administrtaive services closed
11297 02/09/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
11296 02/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply under examination
11295 02/09/2026 legal entity Other Other Right of People with Disabilities Other under examination
11294 02/09/2026 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
11292 02/09/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
11289 02/09/2026 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply under examination
11287 02/09/2026 individual No wrongdoer no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
11286 02/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
11285 02/09/2026 individual State authorities and their administration no information Consumer Rights - Transport under examination
11284 02/09/2026 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Referendums and polls under examination
11283 02/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
11281 02/09/2026 individual Lacal authorities and their administration no information Right to good administration and good governance Local Self-governance closed
11280 02/09/2026 individual No wrongdoer no information Right to Education School education under examination
11279 01/09/2026 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
11278 01/09/2026 individual No wrongdoer no information Right to Education High Education under examination
11277 01/09/2026 individual Natural or legal persons subject to private law Physical person Consumer Rights - Heating supply under examination
11276 01/09/2026 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
11275 01/09/2026 individual No wrongdoer no information Right to Education School education under examination
11274 01/09/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
11273 01/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right of Access to Service under examination
11272 01/09/2026 individual Lacal authorities and their administration no information Right to good administration and good governance closed
11271 01/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right to real measurement and reporting under examination
11270 01/09/2026 individual No wrongdoer no information Consumer Rights - Heating supply under examination
11269 01/09/2026 individual Lacal authorities and their administration Municipal administration Consumer Rights - Water supply Right of Access to Service under examination
11267 01/09/2026 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
11266 01/09/2026 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
11264 01/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Poor quality of the services delivered under examination
11263 01/09/2026 individual No wrongdoer no information Social Rights Social Protection closed
11259 01/09/2026 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply under examination
11258 01/09/2026 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
11256 01/09/2026 legal entity No wrongdoer no information Right to Health Care Other under examination
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
PRESS CENTER OF THE OMBUDSMAN
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