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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
9584 05/12/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
9583 05/12/2025 individual No wrongdoer no information Consumer Rights - other under examination
9582 05/12/2025 legal entity No wrongdoer no information Right to Education High Education under examination
9580 05/12/2025 individual No wrongdoer no information Consumer Rights - Fast loan companies under examination
9578 05/12/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9575 05/12/2025 individual Other no information Consumer Rights - Water supply Other under examination
9573 05/12/2025 individual Lacal authorities and their administration Mayor of administrative region Right to good administration and good governance under examination
9572 05/12/2025 individual No wrongdoer no information Consumer Rights - Transport Non-compliance with the announced schedule of trains / buses / public transport under examination
9571 05/12/2025 individual No wrongdoer no information Right to Health Care Other under examination
9570 05/12/2025 legal entity No wrongdoer no information Right to Education High Education under examination
9569 05/12/2025 individual No wrongdoer no information Right to good administration and good governance under examination
9568 05/12/2025 individual No wrongdoer no information Social Rights - labor rights and employment directed
9567 05/12/2025 individual Persons entrusted with the provision of public services no information Right to good administration and good governance under examination
9566 05/12/2025 individual No wrongdoer no information Right to good administration and good governance under examination
9565 05/12/2025 individual Lacal authorities and their administration no information Consumer Rights - Transport under examination
9564 05/12/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9562 05/12/2025 individual No wrongdoer no information Social Rights Social Protection under examination
9561 05/12/2025 individual No wrongdoer no information Right to good administration and good governance under examination
9559 05/12/2025 individual No wrongdoer no information Right to good administration and good governance under examination
9558 05/12/2025 individual State authorities and their administration Central bodies of the government and their administrations Right to good administration and good governance Other under examination
9556 05/12/2025 individual No wrongdoer no information Right to good administration and good governance under examination
9553 04/12/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9546 04/12/2025 individual Other Other Other Human rights Other under examination
9542 04/12/2025 individual No wrongdoer no information Right to Education School education under examination
9540 04/12/2025 individual No wrongdoer no information Consumer Rights - Internet and TV supply under examination
9539 04/12/2025 individual No wrongdoer no information Right to Education School education under examination
9537 04/12/2025 individual No wrongdoer no information Consumer Rights - Bank services Other under examination
9534 04/12/2025 individual No wrongdoer no information Right of People with Disabilities under examination
9533 04/12/2025 individual No wrongdoer no information Right to Education School education under examination
9531 04/12/2025 legal entity Lacal authorities and their administration no information Right to good administration and good governance under examination
9530 04/12/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9528 04/12/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - other under examination
9527 04/12/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
9526 04/12/2025 individual No wrongdoer no information Right to good administration and good governance under examination
9525 04/12/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9524 04/12/2025 individual No wrongdoer no information Right to good administration and good governance under examination
9523 04/12/2025 individual No wrongdoer no information Consumer Rights - Transport Other under examination
9521 03/12/2025 individual No wrongdoer no information Consumer Rights – Debt collection companies Other under examination
9520 03/12/2025 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
9519 03/12/2025 individual Lacal authorities and their administration no information Consumer Rights - Transport under examination
9518 03/12/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Payment for unused services under examination
9514 03/12/2025 individual Няма въведен текст! no information Consumer Rights - Bank services under examination
9513 03/12/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Other under examination
9512 03/12/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Poor quality of the services delivered under examination
9511 03/12/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
9510 03/12/2025 individual No wrongdoer no information Consumer Rights - Fast loan companies closed
9509 03/12/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
9505 03/12/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other under examination
9503 03/12/2025 individual No wrongdoer no information Consumer Rights - other under examination
9501 03/12/2025 individual Няма въведен текст! no information Consumer Rights - Bank services under examination
9500 03/12/2025 individual Няма въведен текст! no information Consumer Rights - Bank services closed
9498 03/12/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Poor quality of the services delivered under examination
9497 03/12/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9496 03/12/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
9495 03/12/2025 individual Other Other Civil and Political Rights Referendums and polls under examination
9494 03/12/2025 individual State authorities and their administration Central bodies of the government and their administrations Other Human rights Other under examination
9493 03/12/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
9492 03/12/2025 individual No wrongdoer no information Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
9491 03/12/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
9490 03/12/2025 individual Няма въведен текст! no information Consumer Rights - Bank services under examination
9487 03/12/2025 individual No wrongdoer no information Right to good administration and good governance under examination
9486 03/12/2025 individual No wrongdoer no information Right to Education High Education under examination
9484 02/12/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Delayed payment of due compensation under examination
9483 02/12/2025 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
9482 02/12/2025 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
9481 02/12/2025 individual No wrongdoer no information Social Rights - social security and compensations Temporary under examination
9480 02/12/2025 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting closed
9478 02/12/2025 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting closed
9474 02/12/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right of Access to Service under examination
9473 02/12/2025 individual Няма въведен текст! no information Consumer Rights - Bank services closed
9469 02/12/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
9465 02/12/2025 individual No wrongdoer no information Right to Health Care Access to information under examination
9464 02/12/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
9461 02/12/2025 individual No wrongdoer no information Right to Health Care Access to information under examination
9460 02/12/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9459 02/12/2025 individual No wrongdoer no information Right to Education School education under examination
9458 02/12/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport Right of Access to Service under examination
9457 02/12/2025 legal entity No wrongdoer no information Consumer Rights – Debt collection companies under examination
9456 02/12/2025 legal entity Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting closed
9455 02/12/2025 individual No wrongdoer no information Right to good administration and good governance under examination
9454 02/12/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply under examination
9452 02/12/2025 individual Lacal authorities and their administration Mayor of administrative region Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
9450 02/12/2025 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
9449 02/12/2025 individual Persons entrusted with the provision of public services no information Access to Justice Protection of citizens in enforcement proceedings under examination
9447 02/12/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9446 02/12/2025 individual No wrongdoer no information Right to Education High Education under examination
9445 02/12/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Other under examination
9444 02/12/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
9443 02/12/2025 individual Judicial system authorities and their administration Judicial system authority Access to Justice Delayed court proceedings under examination
9440 02/12/2025 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
9437 02/12/2025 individual Natural or legal persons subject to private law Physical person The right to a healthy and favorable environment Stray animals and domestic dogs under examination
9436 01/12/2025 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
9435 01/12/2025 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
9434 01/12/2025 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
9433 01/12/2025 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
9432 01/12/2025 individual No wrongdoer information insufficient to determine the wrondoer Civil and Political Rights Other under examination
9431 01/12/2025 individual No wrongdoer no information Right to Education School education under examination
9430 01/12/2025 individual State authorities and their administration Territorial bodies of the government and their administrations Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities under examination
9429 01/12/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes closed
9427 01/12/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9426 01/12/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9425 01/12/2025 individual Няма въведен текст! no information Consumer Rights - Bank services Right of Access to Service under examination
9424 01/12/2025 individual No wrongdoer no information Consumer Rights - Heating supply under examination
9423 01/12/2025 individual No wrongdoer information insufficient to determine the wrondoer Consumer Rights - Heating supply under examination
9422 01/12/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
9419 01/12/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
9417 01/12/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
9416 01/12/2025 individual Other Other Civil and Political Rights Other under examination
9411 01/12/2025 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection under examination
9410 01/12/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9409 01/12/2025 individual No wrongdoer no information Right to Education School education under examination
9406 01/12/2025 individual Natural or legal persons subject to private law Legal entity Consumer Rights - Insurance Companies closed
9405 01/12/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
9401 01/12/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights - others under examination
9399 01/12/2025 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance under examination
9398 01/12/2025 legal entity No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
9397 01/12/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
9395 01/12/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Poor quality of the services delivered under examination
9394 01/12/2025 individual No wrongdoer no information Right to Health Care Other under examination
9392 01/12/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Right of Access to Service under examination
9391 01/12/2025 individual Няма въведен текст! no information Consumer Rights - Bank services under examination
9389 01/12/2025 individual Lacal authorities and their administration Municipal administration Consumer Rights - Transport under examination
9388 01/12/2025 individual No wrongdoer information insufficient to determine the wrondoer Consumer Rights - Heating supply Right to real measurement and reporting closed
9386 01/12/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9384 01/12/2025 individual No wrongdoer no information Right to good administration and good governance under examination
9382 01/12/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
9378 01/12/2025 individual No wrongdoer no information Consumer Rights - Heating supply under examination
9377 01/12/2025 individual No wrongdoer no information Right to Education High Education under examination
9376 01/12/2025 individual No wrongdoer no information Access to Justice Other under examination
9373 30/11/2025 individual Няма въведен текст! no information Consumer Rights - Bank services Right to information closed
9371 30/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
9369 30/11/2025 individual No wrongdoer no information Consumer Rights - Transport under examination
9368 30/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered under examination
9363 29/11/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
9362 28/11/2025 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
9361 28/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
9359 28/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Heating supply Other under examination
9358 28/11/2025 individual No wrongdoer no information Consumer Rights - Transport closed
9357 28/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply closed
9356 28/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply under examination
9355 28/11/2025 individual Lacal authorities and their administration no information Right to good administration and good governance under examination
9354 28/11/2025 individual Persons entrusted with the provision of public services no information Right to good administration and good governance under examination
9353 28/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right to real measurement and reporting closed
9352 28/11/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Accrued penalties under examination
9351 28/11/2025 individual No wrongdoer no information Right to Health Care Health insurance rights under examination
9349 28/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Right of Access to Service under examination
9348 28/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
9346 28/11/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
9345 28/11/2025 individual No wrongdoer no information Consumer Rights - other under examination
9343 28/11/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Transport Right of Access to Service under examination
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
PRESS CENTER OF THE OMBUDSMAN
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