Public Register of Complaints

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>No/ Date	Category of the complaint/signal sender	Category of the defendant/person, against whom the file has been opened	Type of of the defendant/person, against whom the file has been opened	Affected rights	Complaint type	Complaint status
6421 16/09/2025	individual	State authorities and their administration	Independent bodies established by law, outside of the executive power branch, and their administrations	Other Human rights	Other	under examination
6412 16/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Unilateral adjustment by companies of consumer accounts	under examination
6404 16/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply		under examination
6403 16/09/2025	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
6400 16/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply		under examination
6398 16/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Other	under examination
6396 15/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
6395 15/09/2025	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Fast loan companies	Lack of individual contracts	under examination
6391 15/09/2025	legal entity	No wrongdoer	no information	Consumer Rights - other		under examination
6383 15/09/2025	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
6381 15/09/2025	individual	Persons entrusted with the provision of public services	no information	Right to good administration and good governance		under examination
6380 15/09/2025	individual	No wrongdoer	no information	Consumer Rights - Water supply		under examination
6376 15/09/2025	individual	No wrongdoer	no information	Consumer Rights - other		under examination
6373 15/09/2025	individual	No wrongdoer	no information	Consumer Rights – Debt collection companies		under examination
6372 15/09/2025	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
6365 15/09/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
6363 15/09/2025	individual	State authorities and their administration	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
6362 15/09/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Accrued penalties	under examination
6358 15/09/2025	individual	State authorities and their administration	no information	Consumer Rights - Transport		under examination
6357 15/09/2025	individual	No wrongdoer	no information	Consumer Rights - Heating supply		under examination
6351 15/09/2025	individual	Natural or legal persons subject to private law	Legal entity	Consumer Rights - other	Other	under examination
6345 15/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply		under examination
6341 15/09/2025	individual	Natural or legal persons subject to private law	Physical person	Right to good administration and good governance		under examination
6340 15/09/2025	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
6335 15/09/2025	individual	No wrongdoer	no information	Social Rights	Social Protection	under examination
6334 15/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply		under examination
6333 15/09/2025	individual	No wrongdoer	no information	Consumer Rights - Bank services		under examination
6332 15/09/2025	individual	No wrongdoer	no information	Consumer Rights - Bank services		under examination
6331 15/09/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
6330 15/09/2025	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Bank services		under examination
6328 15/09/2025	individual	No wrongdoer	no information	Consumer Rights - other		under examination
6327 15/09/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
6326 15/09/2025	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
6325 15/09/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Transport		under examination
6323 15/09/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
6320 15/09/2025	individual	No wrongdoer	no information	Consumer Rights - other	Other	under examination
6315 14/09/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
6312 14/09/2025	individual	No wrongdoer	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
6311 14/09/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
6309 13/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Other	under examination
6307 13/09/2025	individual	No wrongdoer	no information	Right to Health Care	Access to Helth Care	under examination
6305 13/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right of Access to Service	under examination
6304 13/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	under examination
6289 13/09/2025	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Phones and communication supply	Other	under examination
6288 13/09/2025	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	closed
6287 13/09/2025	individual	No wrongdoer	no information	Consumer Rights - Bank services	Other	under examination
6285 12/09/2025	individual	No wrongdoer	no information	Consumer Rights - Bank services	Right of Access to Service	under examination
6284 12/09/2025	individual	Natural or legal persons subject to private law	Legal entity	Consumer Rights - other	Other	under examination
6283 12/09/2025	individual	No wrongdoer	no information	Right to Health Care	Other	under examination
6282 12/09/2025	individual	State authorities and their administration	Independent bodies established by law, outside of the executive power branch, and their administrations	Other Human rights	Other	under examination
6281 12/09/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
6280 12/09/2025	individual	No wrongdoer	no information	Consumer Rights - Bank services		under examination
6278 12/09/2025	individual	No wrongdoer	no information	Consumer Rights - other		under examination
6277 12/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right of Access to Service	under examination
6276 12/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
6275 12/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	under examination
6272 12/09/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Other	under examination
6271 12/09/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Payment for unused services	under examination
6265 12/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Other	under examination
6263 12/09/2025	individual	No wrongdoer	no information	Consumer Rights - other		under examination
6262 12/09/2025	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Right of access to employment	under examination
6260 12/09/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
6258 12/09/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
6257 12/09/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
6256 12/09/2025	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - other		under examination
6253 12/09/2025	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - other		under examination
6252 12/09/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
6250 12/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Other	under examination
6248 12/09/2025	individual	State authorities and their administration	Independent bodies established by law, outside of the executive power branch, and their administrations	Other Human rights	Other	under examination
6247 12/09/2025	individual	Lacal authorities and their administration	Region administration	Right to good administration and good governance		under examination
6245 12/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
6242 12/09/2025	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	under examination
6239 11/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	under examination
6238 11/09/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Other	under examination
6237 11/09/2025	individual	No wrongdoer	no information	Consumer Rights - other		closed
6236 11/09/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
6235 11/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	under examination
6234 11/09/2025	individual	Persons entrusted with the provision of public services	no information	Right to good administration and good governance		under examination
6231 11/09/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services	Unilateral adjustment by companies of consumer accounts	under examination
6230 11/09/2025	individual	No wrongdoer	no information	Social Rights	Housing assistance	under examination
6226 11/09/2025	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Heating supply		closed
6224 11/09/2025	individual	No wrongdoer	no information	Consumer Rights - Bank services		under examination
6222 11/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Poor quality of the services delivered	under examination
6220 11/09/2025	individual	No wrongdoer	no information	Consumer Rights - Bank services	Other	under examination
6219 11/09/2025	individual	Other	Other	Other Human rights	Other	under examination
6213 11/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
6212 11/09/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
6211 11/09/2025	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
6210 11/09/2025	individual	State authorities and their administration	no information	Right to good administration and good governance		under examination
6209 11/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Other	under examination
6208 10/09/2025	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor disputes	closed
6207 10/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right of Access to Service	under examination
6206 10/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
6204 10/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
6201 10/09/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
6200 10/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
6199 10/09/2025	individual	No wrongdoer	no information	Right to Education	High Education	under examination
6198 10/09/2025	individual	State authorities and their administration	Central bodies of the government and their administrations	Right to good administration and good governance		under examination
6197 10/09/2025	individual	No wrongdoer	no information	Consumer Rights - other		under examination
6196 10/09/2025	individual	No wrongdoer	no information	Right to Health Care	Medical Expertise	under examination
6195 10/09/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
6194 10/09/2025	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
6189 10/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
6187 10/09/2025	individual	No wrongdoer	no information	Right to Health Care	Medical Expertise	under examination
6186 10/09/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
6185 10/09/2025	individual	No wrongdoer	no information	Right to Health Care	Medical Expertise	under examination
6183 10/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
6179 10/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right of Access to Service	closed
6178 10/09/2025	individual	No wrongdoer	no information	Consumer Rights - other		under examination
6174 10/09/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Payment for unused services	under examination
6173 10/09/2025	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Remuneration and benefits	under examination
6171 10/09/2025	individual	No wrongdoer	no information	Right to Health Care	Health insurance rights	under examination
6169 10/09/2025	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		under examination
6168 10/09/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
6167 10/09/2025	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
6166 10/09/2025	individual	No wrongdoer	no information	Right to Education	School education	under examination
6164 10/09/2025	individual	No wrongdoer	no information	Right to Health Care	Medical Expertise	under examination
6163 10/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply		under examination
6162 10/09/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Other	under examination
6160 10/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply	Right of Access to Service	under examination
6159 10/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Poor quality of the services delivered	under examination
6158 10/09/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
6157 09/09/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Payment for unused services	under examination
6156 09/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Electricity supply		under examination
6155 09/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer rights – mail delivery services		under examination
6153 09/09/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Accrued penalties	under examination
6150 09/09/2025	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Poor quality of the services delivered	under examination
6149 09/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Other	closed
6148 09/09/2025	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
6146 09/09/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
6145 09/09/2025	legal entity	State authorities and their administration	no information	Right to good administration and good governance		under examination
6143 09/09/2025	individual	No wrongdoer	no information	Social Rights	Social Protection	under examination
6140 09/09/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	under examination
6139 09/09/2025	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
6138 09/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
6137 09/09/2025	individual	Няма въведен текст!	no information	Consumer Rights - Bank services		under examination
6134 09/09/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	closed
6132 09/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
6128 09/09/2025	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
6127 09/09/2025	individual	Natural or legal persons subject to private law	Physical person	Right to good administration and good governance		under examination
6126 09/09/2025	individual	Няма въведен текст!	no information	Consumer Rights - Fast loan companies		under examination
6124 09/09/2025	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
6122 09/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply		under examination
6121 09/09/2025	individual	No wrongdoer	no information	Social Rights - social security and compensations	Unemployment	closed
6118 09/09/2025	individual	Lacal authorities and their administration	no information	Right to good administration and good governance		under examination
6117 09/09/2025	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
6116 09/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply		under examination
6115 09/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
6114 09/09/2025	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
6111 09/09/2025	individual	No wrongdoer	no information	Social Rights	Other	under examination

Public Register of Complaints

OMBUDSMAN'S RECEPTION-ROOM

PRESS CENTER OF THE OMBUDSMAN

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